Vividstorm Avaliações 4

Screen defect and zero customer support
Screen defect and zero customer support
I purchased a Vividstorm ALR 120” screen and after only 6 weeks of use, bubbles started appearing on the surface. This is clearly a manufacturing defect. When I contacted them to claim warranty, they offered no solution whatsoever and took no responsibility. For a premium product at this price, both the build quality and the customer service are completely unacceptable. Avoid this brand.

Excellent shopping experience with VIVIDSTORM Australia. The staff were very helpful and professional, especially when assisting me in selecting the correct screen and projector for my home theater setup.

The 120" floor rising screen looks absolutely stunning, and the whole family loves it. The product quality is amazing, and I am very happy with the quick turnaround time. Everything was handled smoothly from start to finish.

Highly recommended for anyone looking for a premium home theater solution.

A friend of mine told me about vivid storm, I bought my home theater system from them in early Sep. The screen is stunning and picture quality is amazing. The staff member helped me to get the right size of the screen and cabinet. The cabinet did take sometime to arrive, but it was packed really well and outstanding build quality. Highly recommended.

No tracking number provided, doesn’t reply to emails very poor customer service.