VlookGlasses Avaliações 138

Messed up and forgot to upload my prescription for one of the two glasses I ordered. Thankfully, customer service caught it right away and emailed me to fix it. Received both pairs today and the lenses are perfect! Super impressed with their attention to detail.

I needed some blue light glasses for work but had no clue what to get. The staff here were super helpful, gave awesome recommendations, and explained everything so clearly The glasses are really comfy, work perfectly, and actually look quite stylish.

I’m genuinely obsessed with these glasses from Vlook Glasses ✨
The quality, the fit, and the way they instantly elevate every outfit… absolutely perfect. 🤍
They’re super comfortable for everyday wear and look even more beautiful in person. I’ve already received so many compliments wearing them 🥹🕶️

If you’re looking for stylish, elegant, and high-quality eyewear 💋 I truly recommend this brand. Thank you for this beautiful piece, I’m in love 🍓✨

Broke my old glasses by accident and reached out to customer support to see what could be done. Even though it was past the free warranty period, they only charged me for shipping and sent a brand new frame! Really saved the day.

I’ve been using Vlook glasses for over 5 years, and I’ve honestly loved them. The quality has always been great, the styles are cute and trendy, and the prices are affordable. I’ve ordered multiple pairs over the years and have been very happy with how comfortable and durable they are. I get compliments on my glasses all the time! Vlook has made it easy for me to have stylish eyewear without spending a fortune. Highly recommend!! ⭐⭐⭐⭐⭐

I have been a faithful customer of Vlookglasses for over five years, I have way too many glasses from this company. Great quality, sturdy, strong, lens always on point with my prescription, customer service is prompt and helpful. I would recommend this company with my family and friends anytime!

I’ve been getting my glasses here since 2022 and the quality has been consistently excellent. Every pair has been durable, comfortable, and exactly what I needed. I’ve never had a single issue with my orders. The prices are very reasonable, and the variety of styles makes it easy to find something that fits my look every time. Highly recommend for anyone looking for great eyewear and reliable service.

Lovey frames very solid and beautiful options too

Shoutout to their customer service! I put the wrong sign on my prescription, missed their email, and the glasses were already made by the time I replied. Still, they generously updated the lenses for me. Lifesavers! So glad they caught it before shipping.

Responsible and attentive... grateful for their help from day one. I had a problem and they helped me 200%. That's why they're my number one.

Love this company I’ve told many people about it. They’re great with their glasses. I mean I’ve never seen a company with this cheaper glasses. You buy one get one free on prescriptions and you can walk out with two pairs of fire glasses I mean ones that you get compliments on everywhere you go for 50 bucks or less nowhere you can beat that I mean and their customer service is great. I had an issue with my glasses they replaced it immediately plus gave me my second pair that was from last two years ago I forgot to put the code in for a buy one get one pair and they still honored it a year and a half later.

I used to order from Vlook and didn't have any issues. I placed my very last and final order with them and paid through Klarna. Vlook sent me a bogus delivery confirmation and I had not recieved my glasses. Tried reaching out, they kept giving me the run around on email telling me to contact the FAKE courier they used. What I wasn't doing was wasting my time playing cat and mouse. Send my glasses or refund my money! When I saw it was going to be an ongoing issue, I stopped payment through Klarna, and told them I have not received my glasses and all the email correspondence between Vlook and I. I trusted them because I was a repeat customer. However, the minute they thought they were going to take my money and I not receive my product...VLOOK had the wrong person to play with. Klarna refunded me and stopped the rest of the payments that were suppose to be recurring. Do not trust this company! Its like they will hook you in and then drop the ball. Bad business! Once you do me wrong and I'm a repeat customer, you will lose me as a customer. So future customers, proceed with caution. They do not have a customer service phone number to be reached either. Red flag.

Pésimos, uno compra con ellos, te envian lo que le da la gana, no es el color, la montura totalmente diferente y después quieren cobrarte mas por corregir, el error de ellos. Tienen F plus como servicio. De mi no compro más porque tienen anuncios engan̈osos, ponen fotos de los modelos y cuando llegan es otra cosa y otro color totalmente diferente. No lo recomiendo en nada. Falsos

Had an issue with my glasses due to a manufacturing defect, so I messaged support. Literally within 24 hours, they sorted it out and shipped a brand-new pair. Rare to see customer service this fast.

Terbaik,layanan sangat memuaskan,sangat² bagus

I put my glasses on and was watching TV, they split without me touching them and fell off my face. I asked that they be fixed, and they charged me for new frames and told me to do it myself. Put the lenses in, and they broke. Now they refuse to do anything. Do not use.

I’ve ordered from VLook 3 times so far.Great looking frames, surprisingly quick turn around time. I’ve waited months from other sites, not Vlook. Had an issue with old shipping address, sent a message at a late hour, customer service responded first thing in the am and fixed the issue. 10/10 ordering again.

I have ordered probably 6 pairs of glasses mostly because there are so many cute ones. As far a quality yes they're good my only complaint is that they are a little hard to clean clearly and the do scratch kinda easy. I've been wearing glasses my whole life so I'm very familiar with glasses. All in all good purchase if you like to change up.

This company is not a good company. I ordered a buy one get one they sent me the frames when I wore them they didn't look right or feel right so I went back into my optician and he retested my eyes he also had me give him the glasses that Vlook sent me have the lenses tested and the prescription was absolutely not the prescription that I had ordered to be put in the frames. I contacted them and they corresponded with me back and forth but it was the runaround I sent them pictures of the correct prescription I sent them photos of what printed out on the machine that tested the lenses. I sent them new frames with the correct prescription and they said there was a difference between the cost I said I would pay that they said it was sent to PayPal I went into PayPal there were four different transactions and I explained to them I was only paying the $21 one but I could not connect my PayPal account to my bank account so I wrote them back they told me I could place an order on their website contact them immediately they would cancel the order but use the $21 that I paid towards the difference of the frames and the glasses that they were supposed to make and send to me. This has been going on since the first part of June and now they're giving me the runaround again. I'm reporting you to the Better Business bureau to the Federal trade commission to online fraud this is ridiculous I've asked for phone numbers I've given my phone number I've asked to have someone call me You don't even have a legit phone number to call it's a scam give

I ordered 2pairs of glasses. One of the glasses were not prescribed correctly. I requested a refund or to return them. They wouldn’t even discuss a return. I sent them pictures of the glasses, but they wanted more! I shouldn’t have to jump through hoops to request a return. I like the one pair, but can’t use the other. I will stick with Zenni!!!!!! 20250523