VO Avaliações 

610
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great choice of clothing. I bought two sweatshirts, one for myself and another for a Christmas gift. Both were gorgeous. The material is beautifully soft and warm and sizing is very generous. Plen... Ver mais

Avaliado com 5 de um total de 5 estrelas

"Be Kind to Every Kind! Hi Holly! I really enjoy the sweatshirt, it is super soft and comfy, I actually wore it running the other day and it got a lot of looks! I am actually about to purchase anothe... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ordering was easy. Delivery was ridiculously quick. The T-Shirts were just loverlie. Exactly the same colour, print, quality and size. (We ordered larger as we use a tumble dryer so they will change a... Ver mais

Avaliado com 5 de um total de 5 estrelas

I hadn't bought from VO before. Loved their easy-to-navigate shop, their ethics/values, and their fully traceable manufacturing process. Quick delivery, great quality tee, and I love that it was c... Ver mais

Detalhes da empresa

  1. Loja de Roupas

Escrito pela empresa

BORN FROM COMPASSION. BUILT FOR THE WILD. VO is an ethical clothing brand for anyone who feels most at home in nature, and believes in protecting it. Our ethical garments are for everyday explorers who understand that the smallest choices can have the biggest impact. Our clothing is built to last, made with respect for people, animals, and the planet.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

610 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 33% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(610)

48 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

If you want to waste time and your hard earned money...this is the company for you!

A very frustrating experience with inexperienced staff when dealing with a simple sizing issue. The garment I ordered was the Watermelon Embroidered T-Shirt (Unisex). I am a 42 yr old man who has worn Medium sized t-shirts for decades. When opening the packaging I could see it was a small mens t-shirt. I had to send numerous emails and photos of the garment whilst proving the incorrect size with a measuring tape for a return. I was given a load of waffle of how sizing can be different due to different dyes used by Real Human Beings which can affect the sizing etc (....yawn). Bottom line I managed to get most of my money back but was still left out of pocket for a delivery charge they refused to pay. Bear in mind their sizing is more suited to boys..not men?!

11 de março de 2024
Avaliação não solicitada
logotipo da VO

Resposta da VO

Hey Ryan,

Sorry to hear that you were not happy with our sizing. Do note that sizes like "Medium" do tend to vary from brand to brand and so we kindly ask all our customers to check our sizing guide carefully to get the right size or speak to our friendly team who are always happy to help with any questions you might have when placing an order or if you are unsure on sizing. Having looked into it, I can see that we did indeed refund you the item that you returned. We happily cover the cost to ship any exchange items back out to you, but we're not able to cover the return shipping costs, I'm afraid as they are paid directly to the carrier for the service they provide in transporting the order

Best, Katie

Avaliado com 5 de um total de 5 estrelas

A really Great, ethical company

These guys are fantastic. The products are great quality, reasonably priced, delivery is good and customer service fantastic. I had call to change my order (due to ordering the wrong size) more than once and they were so understanding and good about it.
I would highly recommend this ethical company.

27 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Hoodie & mushroom tee shirt

This is my second order from Vegan Outfitters, following my delight with the first. The quality of their products is great and fit perfectly. I am really happy to have found this company and support their ethics

14 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I love everything about this company

I love everything about this company
I love everything about this company. The designs, the quality of the product stand the customer service are all top notch. The most important thing for me, however, is their whole ethos. I am a big fan.

31 de março de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

I ordered a shirt as a gift for my…

I ordered a shirt as a gift for my partner. Despite the promises, the shirt was held up in Finnish customs, and I had to pay VAT because the company's IOSS number was incorrect. I investigated the matter with both customs and the company, and the outcome was that I would have to pay the tax again if I wanted to receive the shirt. I received the shirt after paying the tax, but the shirt was torn. Customer service responded quickly and promised to send a new shirt. With customs, the same issue arose again, and despite my efforts, I had to pay the taxes once more. The total cost of the shirt, including shipping and the triple-paid taxes, was over 50 euros. They refunded me 7,72 euros. The shirt feels thin and of poor quality and was definitely not worth the price. My interpretation is that the company does not seem to be very eco-friendly and appears to engage in greenwashing. I do not recommend it, and I will not be ordering from them again.

18 de maio de 2024
Avaliação não solicitada
logotipo da VO

Resposta da VO

Hey Karen,

We are massively sorry for the customs issues that affected your order! I looked into this for you and I see that you emailed in the receipts for the charges that customs wrongfully requested of you and the team refunded you those charges right away.

Indeed all taxes and fees are paid at the time of purchase and in this case there was a customs mistake but hopefully us compensating you for these fees has made the situation better for you.

We get a lot of positive feedback from our customers about our fabrics and tees and ultimately it is a matter of preference - and if you are unhappy with the tee we would be more than happy to assist you with a return, you can just pop on to Live chat or email customer support and they will provide you with the necessary details to do so.

Best, Katie - Customer Team

Avaliado com 5 de um total de 5 estrelas

TShirt Genius!!

I've shopped at VO for so long now. I just love the designs and the quality is brilliant. My t-shirts especially are amazing. They get worn alot and washed alot and they still look brilliant one year on. There's a review saying they are too long so I will say I am 5'8 and they are perfect. I don't like short t-shirts are they aren't and they don't shrink in the washer or dryer. VO also add new lines/designs often and have regular offers and discounts.

14 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quick delivery and super high quality

Quick delivery and super high quality. I got two hoodies with a really nice print for me and my partner. The quality is really good, the print doesn't fade even after a few washes and the hoodies are really soft and warm. I'm really happy with my purchase.

2 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I love vegan outfitters

I love vegan outfitters. I always buy the "plant based" t-shirts and sweatshirts. Perfect fit, great quality, quick delivery all the way to the USA. Well priced, and love the wonderful customer service touches.

12 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely loved my items

Absolutely loved my items! Such a good cause and a good way to spread the word of love for our animals and fellow creatures.

1 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely love my hoodies got one for…

Absolutely love my hoodies got one for my birthday love it so much I brought myself another one. Almost 5 months later and many washes the black is still black the print is still strong and I'm going to get more.

31 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Lovely hat

Lovely hat, really love the inner lining and the fit. Very cosy. Delivery was quick and the company was very responsive.

11 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quirky designs, great quality

Ordering was very easy. Delivery was quick and the communication was great. When my item arrived it was even better than I hoped. The fabric is so soft and the embroidered design is absolutely beautiful. I will definitely be ordering from Vegan Outfitters again as their designs are wonderfully different, the quality is amazing and the customer service is excellent.

23 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love this brand

Love this brand. I’ve bought many t-shirts from them. Really helpful customer services too, when needed.

9 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I've bought a few different tee-shirt…

I've bought a few different tee-shirt and sweatshirts and loved them all. The fit was great and the material lovely on both tee-shirt and sweatshirt. The inside of the sweatshirt was lovely and soft too.
Before purchasing i had a question about sizing and emailed them and received an answer the same day.
Brilliant company.

11 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

It’s pretty nice stuff

Can’t say anything bad. It’s super comfy, shipping is fast, follow up mails are nice and you totally got me with the bag, in which the T-shirts were. Cause I was totally judging you for the plastic bag and than I looked at it and it legit said „don’t judge me, I’m plasticfree.“ :D And it was my second order, cause I liked the first shirt so much. Will not be my last, I guess :D

26 de janeiro de 2024
Avaliação não solicitada

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