Ich habe ein Ladekabel Typ 2 mit 8 Meter Länge gesucht und bin auf der Internetseite der Firma Voldt gelandet. Die Bestellung war einfach und noch am gleichen Tag wurde das Ladekabel in versendet. D... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Really simple to order, very easy to return when I got it wrong, and very responsive when I had a question (after I got it wrong - my fault, I didn't ask). Delivery was within timeline given
the order was quick to arrive and simple to navigate to find online, very informitive and made easy to choose the right charger. the only disappointment was that when i wanted it delivered to my wor... Ver mais
Ladegerät und Adapter bestellt, Adapter entsprach leider nicht der Beschreibung und das Ladegerät wurde nie geliefert. Wurde am Tag der eigentlichen Lieferung gemeldet, Kundendienst ging aber nicht... Ver mais
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I still have not received my charger…
I still have not received my charger ups are a joke I have called the 3 times and keep giving them my address
A very good experience from start to finish
I found it very easy to navigate the site, identify my vehicle from the cars listed, match that to the cable I needed and place an order. Additionally Voldt was one of only a few companies that supplied 20m cables which was what I needed. Although being shipped from abroad the cable was delivered well within the timeframe set out. Competitive in price, a quality cable and a very good experience. Thank you
Arrived as described and in good time.
Haven't had opportunity to use it yet as we haven't got set up at the site but it came in a lovely compact bag that slides nicely in the boot of the car and was delivered in good time. So no complaints so far.
1 Day Shipping? Don’t believe it.
The website claims that it ships their products within a day. On the fourth day I contacted them asking why my product had still not been shipped. I was told that the delivery trucks had been delayed. Fair enough and the status had changed almost immediately.
After a further three days the status was showing that it still had not arrived with UPS. After a further query about this, I discovered that my parcel had been lost.
They provided me with a 25% discount when I queried the delivery initially. After the second correspondence with the company and finding out my product had been lost, I asked for a full refund. I considered giving two stars as at least I got a refund, then I realised, I am getting my own money back.
So a week after the process, I am still without a cable which is an inconvenience.
Great customer service
Ordered an EV 3 pin charger which arrived promptly. The charger itself was excellent but unfortunately the cable was not quite long enough. Returns process was very simple, emailed, label sent and refund sent within a week. In the meantime I had ordered a replacement with a 10 metre cable but for some reason it was not dispatched. A quick email solved that problem, they responded in a day and the charger was delivered two days later. From my perspective a great product and excellent customer service.
No company should hold their customers hostage!
VOLDT holds customers refunds hostage until bad reviews are removed!!
Delivery took 9 days! Pathetic the lengths we had to go to in order to get a faulty charger replaced! It took a bad TRUSTPILOT review to get a replacement sent out! VOLDT then reported my review, stating that we had not replied to their emails or watched the videos they’d sent. In fact we had as I had email proof telling them we had. However, I sent screenshots of all of these email conversations to TrustedShops who’d emailed me with VOLDTS fake complaint. VOLDT was not happy with their negative review thus offered a 20% refund in order to have it amended. The second charger failed within two days. In order to get a full refund, VOLDT insisted I delete my review. I think it is really low of a company to treat customers this way. So here I am, leaving this review here so that VOLDT is exposed for the tactics they use in order to lull other customers into a false sense of security with apparent ‘gleeming reviews!!
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