Voomly Avaliações 72

O TrustScore é 3 de um total de 5

2,9

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

You Better Want it for Life The software is cool. The cancellation process is atrocious. It actually will not let you sign into the portal that will allow you to cancel, but it will let you con... Ver mais

Avaliado com 5 de um total de 5 estrelas

Voomly is an awesome program that allows ordinary humans to create sophisticated sales funnels. It's extremely affordable and easy to use. My client is blown away by what this program has enabled me t... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Voleurs. Impossible d’annuler les prélèvements sur ma cb. J’ai pourtant effacé mes coordonnées bancaires et écrits 2 mails auxquels ils ont répondu avoir pris en compte mon annulation et ma demande de... Ver mais

Avaliado com 5 de um total de 5 estrelas

As an affiliate marketer, voomly has been a game-changer for me. It's super easy to embed their videos on my website, which has been great for directing potential buyers. The best part? The flexibilit... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de Software
  2. Estudio de Animação
  3. Serviço de marketing na Internet
  4. Serviço de edição de vídeos
  5. Empresa de hospedagem na Web

Escrito pela empresa

Voomly hosts, streams and customizes videos so they become interactive engagement drivers on your website. With industry leading content delivery networks, you can stream videos without the annoying stops and buffering you might experience on other platforms. PLUS you can turn any video into a funnel that allows your viewers to choose content that is specifically tailored to their interests! Want to check it out for yourself? Start your FREE trial of Voomly today.


Informações de contato

2,9

Bom

O TrustScore é 3 de um total de 5

72 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Avaliado com 1 de um total de 5 estrelas

Very poor fake scam should be shut…

Very poor fake scam should be shut down. Waste of time and energy dealing with fake scams. Bogus product no delivery fake delivery setup and dishonest staff writing emails with fake tracking numbers. Avoid this business.

31 de outubro de 2023
Avaliação não solicitada
logotipo da Voomly

Resposta de Voomly

Hi Amanda, We're sorry to hear about your negative experience, but it seems there's been a misunderstanding. As a video hosting company, we don't deal with physical products and therefore don't provide tracking numbers.

It's possible that you might have us confused with a different company. If you've purchased software services from us and are encountering any issues, please reach out to us directly at support@voomly.com. We're committed to providing reliable service and support, and we'd like to understand and resolve any concerns you might have regarding our services. Your satisfaction is important to us, and we want to ensure you receive the quality service you expect.

Avaliado com 5 de um total de 5 estrelas

Recent updates solved everything

The recent updates to this video hosting have solved most of the problems seen in previous reviews. Also, the added functionality like in-player interactivity is fantastic and not available in any competitors that I'm aware of. Anyone who gave this less than five-stars should come back and check it out now!

25 de outubro de 2023
Avaliação não solicitada
logotipo da Voomly

Resposta de Voomly

Thank you so much for your glowing review and for acknowledging our recent updates! We're thrilled to hear that the improvements and new functionalities have significantly enhanced your experience. And, it's great to know that these features set us apart from competitors.

We appreciate your encouragement for others to revisit and see the changes for themselves. Your satisfaction and positive feedback are what drive us to keep innovating and improving. Thanks again for your support! 🌟🎥✨

Avaliado com 5 de um total de 5 estrelas

Better Than Wistia & Vimeo

Used it - Great product created. Better than Wistia and other platforms I've used previously.

1 de setembro de 2023
Avaliação não solicitada
logotipo da Voomly

Resposta de Voomly

Awesome to hear you're loving our product and finding it even better than others you've used! Your five-star experience is exactly what we aim for. Keep enjoying and creating great things! 🚀✨

Avaliado com 4 de um total de 5 estrelas

Issues Resolved! Great Support After All

UPDATE (March 2026): I am happy to report that Voomly has completely resolved the issues mentioned below. After sharing my experience, their team reached out to me personally. They were incredibly empathetic, acknowledged the initial breakdown in communication, and issued the refund I had requested.

It is clear to me now that they value customer satisfaction more than I originally thought. I’m retracting my "scam" label—Voomly proved they are a legitimate business willing to make things right for their users

Voomly.com, a purported online service offering promising features and tools, turned out to be a nightmarish experience. It's crucial to share my ordeal to alert potential users and prevent them from falling into the same trap.

Unwanted Upselling:
My journey with Voomly.com began with an enticing offer that lured me into signing up. However, it quickly became apparent that their primary goal was relentless upselling. They continuously pushed additional features and packages, making it impossible to enjoy the service without feeling like a cash cow. It's frustrating to be trapped in a never-ending cycle of upgrades when all you want is the product you initially signed up for.

Deceptive Refund Policy:
When I initially signed up, a significant amount, ranging from $250 to $300, was deducted from my credit card. Voomly.com mentioned a 30-day refund policy, but life got busy, and I couldn't find time to evaluate their service within this timeframe. After four months, I realized that the service was not suitable for my needs and decided to request a refund.

Abysmal Customer Service:
I reached out to their customer support, explaining my circumstances and politely requesting a refund. To my dismay, the response was swift and discouraging: "Not possible." This utter lack of empathy and unwillingness to consider individual situations was appalling. I even offered to accept a partial refund, willing to forfeit up to 10% as a penalty for not adhering to the initial 30-day refund window. But my pleas fell on deaf ears.

A Widespread Problem:
I soon discovered that I was not alone in my misery. A quick search of reviews exposed a slew of customers who had faced similar ordeals with Voomly.com. Their blatant disregard for customer satisfaction and the sheer number of complaints raised serious concerns.

In conclusion, Voomly.com appears to be nothing more than a scam. Their deceptive practices, relentless upselling, and dreadful customer service make it a business to avoid at all costs. I implore you to read reviews and do thorough research before making any decisions related to Voomly.com or any similar services. Protect your hard-earned money and valuable time from this fraudulent operation.

25 de outubro de 2023
Avaliação não solicitada
logotipo da Voomly

Resposta de Voomly

Hi MJ, we're sorry to hear about your challenging experience with Voomly.com. We take your concerns seriously and are committed to improving your experience. Please reach out to us again at support@voomly.com, and we will review your profile to better understand and address the issues you've encountered. We value your feedback and are dedicated to resolving any concerns to your satisfaction.

Avaliado com 1 de um total de 5 estrelas

es horrible

es horrible, ademas no puedes cancelar, son unos ladrones

23 de outubro de 2023
Avaliação não solicitada
logotipo da Voomly

Resposta de Voomly

Hi Lidianyis, Lamentamos saber de su experiencia negativa. Comuníquese con nosotros en support@voomly.com para que podamos ayudarlo con sus inquietudes, incluido el proceso de cancelación. Estamos comprometidos a resolver sus problemas y garantizar una experiencia satisfactoria.

Avaliado com 1 de um total de 5 estrelas

I feel scammed

I feel scammed. Easy to sign-up and use free trial and money gets deducted after 14th day. That's where hardship starts. I tried canceling subscription, didn't work. I was redirected to 3 websites. And it still didn't work. They keep dummy "cancel subscription" buttons that do not work.

No refunds whatsoever. False advertising and aggressive upselling and hidden profiles make the whole thing look like a scam product.

It's mind-boggling the lengths some of these online service providers can go to defraud people.

1 de outubro de 2023
Avaliação não solicitada
logotipo da Voomly

Resposta de Voomly

Hi Keri, we're really sorry to hear about your experience and the frustration it has caused. It's important to us that our sign-up and cancellation processes are transparent and user-friendly.

Please reach out to us at support@voomly.com with your account details. Our support team is ready to review your profile and resolve any issues you've encountered.

Your feedback is crucial in helping us improve our services. We're committed to resolving your issues and restoring your trust in our service.

Avaliado com 1 de um total de 5 estrelas

It's a damn scam

It's a damn scam, don't buy it or use it, the product is ok, but it offers a lot and gives little in return. Their billing practices are abusive because even though you cancel your subscription and delete your card, they continue to charge you and the charges continue to arrive on the card.

19 de julho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Decent product, terrible billing practices.

So this is interesting. I actually use several of their products, doodly, toonly, and people builder. The products are ok, but what I can't stand about the company is their billing practices. For example. On doodly, they only charge $69 for the program with a lifetime license. Not bad? until you try to check out and they start pushing hard for 'upgrades' such as adding more people or adding color to the program. Each and every upgrade is an additional $69 more. The built in packs are limited, and every additional pack is, you guessed it, another $69 or so. if that was not bad enough, when I purchase another product called 'people builder' (decent for what it does), they force you to a trial of voomly cloud. You cannot buy this product without getting the trial. The trial then automatically converts to $50/per month on something I never wanted. Now, I remembered (at the last minute, since voomly will not remind you) that I needed to cancel that trial, but the company is counting on your not reading the fine print and charging you for a product I didn't want, that was forced upon me. These are very deceptive business practices that I have never appreciated. So although the product themselves are decent (although more limited than they claim, and if you want full functionality, you will have to pay several times what the 'amazing' price is) the way they try to nickel and dime you and force you into products you don't want, although not illegal, is highly negative. I don't recommend this company, even though I use their products... How sad is that.

16 de julho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I thought its a 5/5

I had very high expectations regarding voomly, unfortunately its very poor at tracking users events so its far away from being an goto in the marketingspace - found a way better solution then voomly. Second thing wich is unnecessary is that you have to upload the same video (which takes way too long) for every player you create again and again (for a/b testing) instead of simply duplicate the video inside the dashboard. But the reason that really turned me off was how they treat their own customers: I wanted to cancel voomly by clicking the cancel button in the dashboard you get redirected (remember after clicking CANCLE) you get redirect to a page that offers thousands new plans - it even sais upgrade plan in the url so I thought the Button is linked wrong. These Guys know exactly how important message-match is (reasuring that you are on the right path to cancel) they confuse people on purpose. Contacted the support via a very very poor chat messenger calling for help with cancelation and explained the issue with the button. The only thing I got back where automated emails calling me Hello Kontakt - because my email starts with kontakt@.....com. No cancelation took place, I just got charged again and decided to do a screenrecording of the whole thing trying to cancel when I realized at the very bottom left very subtil and in light grey they have something a box saying downgrade, clicked on it, now I am redirected to a second profile manager with a next "security layer" where I could finally stop the plan. They do everything to make it hard for you to get out, and charge you another month. I definitely know what such people are to me. You always get in easy but its hard to get out. That sais alot about the company (poor mindset) and how they view their customers - they just want your money thats all. Zero Stars!!!

31 de maio de 2023
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Not as slick as advertised

Voomly is advertised as a platform for selling and providing online courses. It's affordable if you find a lifetime deal (enterprise) -Standard is cheaper but limited. The software is mostly easy to use and the video quality is good, but it's when you get into student content detail that problems arise. 'Interactive' and 'Chapter' videos are just sales funnels repurposed and cannot be used directly in course material without strange workaround. The certificate function is primitive and barely works. This online software has all the hallmarks of video hosting and selling software re-purposed for a learning platform and sadly it doesn't yet live up to the marketing claims.

12 de março de 2022
Avaliação não solicitada

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