Voomwa Avaliações 104

O TrustScore é 3.5 de um total de 5

3,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Super fast shipping and the unit is flawless. Our adopted special needs kids are having a blast and building much needed coordination and gross motor skills. I can’t believe this platform ever stopp... Ver mais

Avaliado com 1 de um total de 5 estrelas

Purchased a Wii bundle on ebay that contained the console, controllers, and a copy off Wii sports. Received the Wii sports and it wouldn’t read and start up. Tested with other game I had and the Wii w... Ver mais

Avaliado com 5 de um total de 5 estrelas

I bought a refurbished Wii console to replace one that had the CD drive motor fail. This purchase was exactly what I needed as I already had all the other components (remotes, sensor bar, cables, pow... Ver mais

Avaliado com 5 de um total de 5 estrelas

I ordered a refurbished Microsoft Xbox 360 Model E 250GB. There was an issue with the controller and power supply. The Voomwa Support team replied to my email about the issue right away and replaced... Ver mais

Detalhes da empresa

  1. Loja de Videogame
  2. Oficina de Conserto de Eletrônicos
  3. Loja de Eletrônicos

Escrito pela empresa

We are a retro online game store. If you want to see some of the amazing games we have in stock please check out our website. Sorry, our warehouse is not open to the public, as we are an online only business! If you have any questions or concerns feel free to call or e-mail us and we will do everything in our power to help you.


Informações de contato

3,7

Bom

O TrustScore é 3.5 de um total de 5

104 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,7

Todas as avaliações

(104)

2 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Poor customer service again

You seem to be more convinced about technology than customer service because I had reviled that I have not recieved my product on the 21st when promised but was told it was delivered on th23rd,REALLY I HAVE NOT RECIEVED IT AND I WILL BE MAKING A DISPUTE WITH MY CREDIT CARD CO.PANY TOMMORROW!!!!!!

24 de setembro de 2021
logotipo da Voomwa

Resposta da Voomwa

Issue #1 Late Delivery:

Item was ordered at 5PM on Friday the 17th with 3-Day delivery. Because it was ordered after 2PM, the promised "ship by" date was the next business day. That was Monday the 20th and the promised delivery date was Thursday the 23rd.

Therefore we are glad the package was scanned as delivered on time.

Issue #2 Lost Package:

Apparently the package was left at the wrong location. We will send the customer a replacement without any issue. However in order to process the claim we need the customer to contact us.

We have not received any e-mails, phone calls, or contact requests from the customer.

Please contact us at support@Voomwa.com so we can help you ASAP.

Thank you
- Voomwa

Avaliado com 5 de um total de 5 estrelas

A+ Customer Service

Quick shipping, the product was packaged well and excellent customer service. I thought I was missing an item and they responded promptly, very helpful and courteous. Turns out I wasn’t missing the item. My son took it out of the box and I didn’t know it!

16 de setembro de 2021
Avaliado com 5 de um total de 5 estrelas

Refurbished ps2

I have enjoyed the Ps2 that I received. Had a small issue with the controller but this company was quick to fix the issue and sent a replacement out immediately. Very happy with the refurbished product. Would highly recommend!!! Great customer service!

10 de setembro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Missing package no refund only 1 email…

Missing package no refund only 1 email nothing at all just a kick in the face!!! Don’t buy from here if the carrier leave your package they don’t care!!! On top of it ITS MY SON BIRTHDAY GIFT !!!!!! DO NOT BUY

8 de setembro de 2021
logotipo da Voomwa

Resposta da Voomwa

We apologize the item was lost in transit. We mailed out a replacement item, with signature confirmation, free of charge.

When reporting the package as missing the customer said "it is a common problem where FedEx just leaving packages at people's doors and they going missing at my apartment complex." This means this has been a recurring problem for the customer and their neighbors.

A tip for future customers: If you know your area has an issue with missing packages, please, contact us before ordering and we will buy signature confirmation to protect it.

Avaliado com 5 de um total de 5 estrelas

I used Voomwa because I heard from a…

I used Voomwa because I heard from a friend that it was a reliable and trust worthy so I had to check it out and there I found a x box original controller that has been hard to find on the market so I immediately bought it and surprisingly it came in the mail faster than expected and thanks to Voomwa my childhood memories have been brought back to life and I got to play with my original Xbox and the controller works remarkably well

25 de agosto de 2021
Avaliado com 5 de um total de 5 estrelas

Amazing communication, products, and service

These guys went above and beyond for my order! I did not notice that one of the Wii games I purchased needed a certain type of controller and they included an adapter for free. They didn’t just email me asking if I wanted to buy one, they just put it in the box and let me know. Communication, products, and service are all stellar!

21 de agosto de 2021

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