To avoid my personal data going to Chinese roaming network, I chose to use Voye eSIM during my trip to Spain. (There are so many eSIM using CM Link although it says Europe eSIM) I and my wife use... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
אני הזמנתי שתי חבילות לשני המכשירים מאותו המכשיר ואז זה צירף לי את שני החבילות למכשיר אחד וכל היום ההוא בלבל לי את המוח ולא עזר לי כלל רק אמר לי לקנות חבילה נוספת. עד שהגיע לאון הגואל ובשניה עזר לי ל... Ver mais
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אני מבקשת לציין שרות אדיב ומקצועי לעילא ולעילא, ובאופן יוצא דופן מנציג בשם רם שהיה עקבי סבלני אדיב מקצועי שניסה בכל דרך אפשרית לפתור לי בעיה מורכבת ולא ויתר לי גם כשהתייאשתי וויתרתי. אני לא נתקלתי במס... Ver mais
A empresa respondeu
ניסיתי להתקין את חבילת הגלישה שרכשתי אך ללא הצלחה, דיברתי עם שירות הלקוחות שהסביר לי מה לסדר בהגדרות הטלפון וניסה לאתר את העסקה שלי ולהבין מאיפה נובעת הבעיה. משהו הסתבך ולא הצלחנו ואני כבר ויתרתי ור... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Voye Global revolutionizes international travel connectivity with its innovative eSIM technology. We empower travelers to test their data plan right from the comfort of their homes before embarking on their journey, eliminating the anxiety of connectivity issues abroad. Our one eSIM solution provides seamless global connectivity, ensuring you stay connected in virtually any country without the hassle of switching SIM cards. We believe that staying connected shouldn't break the bank, which is why we offer highly affordable rates tailored to your travel needs.
Informações de contato
4,2
Muito Bom
150 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Customer service is something the…
Customer service is something the company needs to learn about.
No ability for sms or clls.
No giving a warning about ending a package.
Throwing all the responsibilty on the client.
You are thowing money and giga for nothing.
The company will collapse if they create a new package for a customer that sill have 6 giga out of the 8.
Stay a way from Voye !!!
4 de junho de 2026
Avaliação não solicitada
Resposta da Voye Global
Thank you for your feedback Yanir. We spent a few hours explaining the situation to you yesterday. We were available to you from the beginning till the end. We give 24/7 support via chat, email, WhatsApp and Bot.
You purchased a 15 days plan and the plan automatically exceeded after 15 days as it should have. This is what you paid for :)
Your trip got extended which is great and we offered you to purchase a top up.
There isn't anything more that we could do in this case.
We apologize you feel this way but we gave you all the available options.
eSim in Thailand that didn't install…
Bought an eSim in Thailand that didn't install properly, so I bought a second one and now I just landed in Spain and Again the eSim I bought for my 15 days Euro trip won't install. Contacted them and it's been an hour without response! I'm not buying a second eSim if that's the plan! I'm very upset with this company and do not recommend.
1 de junho de 2026
Avaliação não solicitada
Resposta da Voye Global
Hi,
We are sorry to hear about your experience with our eSIM.
I managed to locate your ticket and we have responded to it in less than an hour. Could there have been a delay with receiving the reply? Have you received it eventually?
We are waiting for your response so we can help you with your issue.
Again, we are sorry to hear that the eSIM didn't work and we are here to help and figure this out.
Resposta da Voye Global
כיף לשמוע שליו! תודה :)
Best customer service I have…
Best customer service I have experienced in a while. Didn't know it existed still. I accidentally ordered and paid twice, but did not activate my e-Sim yet. Was refunded rightaway. Clear answers and to-the-point solution to my issue.
28 de abril de 2026
Avaliação não solicitada
Resposta da Voye Global
Thank you so much for your great feedback Pieter! We appreciate it a lot.
Resposta da Voye Global
תודה על הפידבק איליה :)
The sevice I received from Gili
The sevice I received from Gili, was very profssinal and fast.
In another words it was excellent
I felt that I'm in good hands.
Thnx to dear Gili.
18 de maio de 2026
Avaliação não solicitada
Resposta da Voye Global
Thank you for your kind words Dorit!
Super patience and helpfull
8 de maio de 2026
Avaliação não solicitada
Resposta da Voye Global
Thank you do much for your kind words Mariana :)
Such a good service!!
Such a good service!!!
Very responsive and informative!
7 de maio de 2026
Avaliação não solicitada
Resposta da Voye Global
That is great to hear Lital! Thank you
Resposta da Voye Global
That is great to hear Ariel!
Good customer service with good problem…
Good customer service with good problem solving
5 de maio de 2026
Avaliação não solicitada
Resposta da Voye Global
Thank you for your feedback!
It's my second time using Voye
It's my second time using Voye to my travel abroad! Very easy to use, great costumer support and great price!
20 de abril de 2026
Avaliação não solicitada
Resposta da Voye Global
Thank you so much for your kind review Yael!
Resposta da Voye Global
Thank you Hagai!
Really great service
They provide services of esim at glance. And the support is quick and responsive too. Highly recommended.
24 de abril de 2026
Avaliação não solicitada
Resposta da Voye Global
Thank you for your great feedback!
Exceptional service with helping me on…
Exceptional service with helping me on my travel Esim.
22 de abril de 2026
Avaliação não solicitada
Resposta da Voye Global
That is great to hear! Thank you :)
שירות לקוחות מצויין ומענה מיטבי
שירות לקוחות מצויין ומענה מיטבי
כיף לחזור כל פעם מחדש
22 de abril de 2026
Avaliação não solicitada
Resposta da Voye Global
כיף לשמוע :) תודה!
Data never starts flowing
Not working in Austria, not working in Singapore, not working in Vietnam.
The esim connects to a network, but despite activating data roaming, data never flows. My first failed esim, very bad company.
19 de abril de 2026
Avaliação não solicitada
Resposta da Voye Global
Hi Tommy, we are very sorry to hear about your experience with our eSIM. We have a support team available 24/7 to help in cases like these. You can email us at support@voyeglobal.com at any time.
We also have WhatsApp and a bot.
Great support
The app and the eSIM itself are working great, its my preferred eSim while traveling. Whenever I have a question or a problem the support team always assist very quickly.
19 de abril de 2026
Avaliação não solicitada
Resposta da Voye Global
We appreciate your feedback Zemer! Thank you so much :)
The E-sim works perfect and they have…
The E-sim works perfect and they have the best customer service I've seen.
18 de abril de 2026
Avaliação não solicitada
Resposta da Voye Global
Thank you so much for your feedback Ofek :)
technical support was very quick in…
technical support was very quick in response time and the representative was very pleasent
12 de abril de 2026
Avaliação não solicitada
Resposta da Voye Global
Thank you for your kind words Amit! We appreciate it :)
אפליקציה מעולה
אפליקציה מעולה, מחירים נגישים ושירות לקוחות מהיר ומענה מהיר לפיתרון בתקלות
אהבתי ממש!
12 de abril de 2026
Avaliação não solicitada
Resposta da Voye Global
כיף לשמוע רוני! תודה!
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