To avoid my personal data going to Chinese roaming network, I chose to use Voye eSIM during my trip to Spain. (There are so many eSIM using CM Link although it says Europe eSIM) I and my wife use... Ver mais
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אני הזמנתי שתי חבילות לשני המכשירים מאותו המכשיר ואז זה צירף לי את שני החבילות למכשיר אחד וכל היום ההוא בלבל לי את המוח ולא עזר לי כלל רק אמר לי לקנות חבילה נוספת. עד שהגיע לאון הגואל ובשניה עזר לי ל... Ver mais
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אני מבקשת לציין שרות אדיב ומקצועי לעילא ולעילא, ובאופן יוצא דופן מנציג בשם רם שהיה עקבי סבלני אדיב מקצועי שניסה בכל דרך אפשרית לפתור לי בעיה מורכבת ולא ויתר לי גם כשהתייאשתי וויתרתי. אני לא נתקלתי במס... Ver mais
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ניסיתי להתקין את חבילת הגלישה שרכשתי אך ללא הצלחה, דיברתי עם שירות הלקוחות שהסביר לי מה לסדר בהגדרות הטלפון וניסה לאתר את העסקה שלי ולהבין מאיפה נובעת הבעיה. משהו הסתבך ולא הצלחנו ואני כבר ויתרתי ור... Ver mais
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Detalhes da empresa
Escrito pela empresa
Voye Global revolutionizes international travel connectivity with its innovative eSIM technology. We empower travelers to test their data plan right from the comfort of their homes before embarking on their journey, eliminating the anxiety of connectivity issues abroad. Our one eSIM solution provides seamless global connectivity, ensuring you stay connected in virtually any country without the hassle of switching SIM cards. We believe that staying connected shouldn't break the bank, which is why we offer highly affordable rates tailored to your travel needs.
Informações de contato
4,2
Muito Bom
150 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Reliable, Affordable, and Perfect for International Travel
I recently used Voye Global's eSIM for international roaming, and it exceeded my expectations. The setup was quick and hassle-free, and the data quality was top-notch throughout my trip. Streaming, browsing, and using maps were seamless, with no connectivity issues. What impressed me the most was the pricing—it was more affordable than the local options, making it a fantastic value-for-money choice. Compared to traditional SIM cards, this eSIM saved me both time and money while keeping me connected effortlessly.
2 de fevereiro de 2025
Avaliação não solicitada
Works great across Malaysia
I came across the website through an Instagram ad and purchased two eSIMs for my wife and me. We traveled across Malaysia, visiting places like Langkawi, Genting Highlands, and Kuala Lumpur. The eSIM worked great even in remote areas and was extremely helpful for navigating with Google Maps, making WhatsApp video calls with our families, and working remotely on my laptop as an IT software engineer.
The best part was that we could switch between different networks and use the best available local network while roaming to get the best speed. I also recommended it to my cousins for their trip to Thailand.
I purchased an Asia, Global, and Local Malaysian package to test different options, and all of them worked perfectly. I was able to track my usage under my account and received a WhatsApp alert before my data plan ran out, which was helpful for recharging on time.
24 de maio de 2024
False advertising
Purchased the unlimited data plan for 3 days for the end of my trip in Italy. However it is NOT unlimited at all. Your actually getting 1GB of data each day and after that your internet speed becomes completely unusable, upon contacting support they claimed this was to prevent ‘frusdulitic customers” this 1GB rule was not displayed ANYWHERE meaning the only fraudulent activity is this company. Don’t bother buying anything.
19 de fevereiro de 2025
Avaliação não solicitada
Resposta da Voye Global
We appreciate you taking the time to share your feedback about your recent experience with our 3-day unlimited data plan in Italy. We're truly sorry to hear that it didn't meet your expectations and that the daily data limit impacted your trip. We understand your frustration regarding the 1GB daily allowance and the fact that this wasn't clearly communicated.
Your feedback is invaluable to us, and we've taken it seriously. As a direct result of customer feedback like yours, we've increased the daily data allowance for our 3-day unlimited plan to 2GB per day. We believe this increase will significantly improve the experience for our customers traveling abroad.
We're also working hard to improve the clarity of our product descriptions to ensure all terms and conditions, including daily data limits, are clearly displayed during the purchase process. We want to be completely transparent with our customers so they can make informed decisions.
We hope you'll consider giving us another chance in the future. We're committed to providing a better service and appreciate you bringing this issue to our attention.
For any further support, please contact us at support@voyeglobal.com.
Absolutely recommended
I had regional plan for Asia,
And successfully used in 3 countries.
China, Japan, South Korea over a period of 3 weeks.
Hassle free,
Super fast.
4G or 5G depending on availability.
Reliable.
Affordable compared to getting separate tourist sims in each country.
I would definitely continue to use this whenever I go outside europe.
Highly recommended.
1 de fevereiro de 2025
Avaliação não solicitada
Best avoided, use another provider
Purchased two global eSims for us to use in USA and Panama area.
They worked as a test in the UK but failed miserably elsewhere. Email correspondence with them is answered quickly but without giving any actual assistance.
I would strongly recommend that you use another provider.
6 de fevereiro de 2025
Avaliação não solicitada
Resposta da Voye Global
We appreciate you sharing your experience with our global eSIMs for your trip to the USA and Panama. We're sorry to hear that they didn't perform as expected outside of the UK and that you encountered difficulties. We understand how frustrating it is when a service doesn't work as planned, especially when traveling.
We're glad to hear that our email support was responsive, and we want to assure you that we are committed to providing helpful solutions. While we strive to resolve all issues quickly, sometimes complex technical issues require more in-depth investigation. We are continuously working to improve our troubleshooting processes and expand our knowledge base to better assist customers in various locations.
We'd like to understand more about the specific problems you encountered in the USA and Panama. Could you please reach out to us again at support@voyeglobal.com with more details about the issues you experienced, such as any error messages, specific locations where the eSIMs failed, and the devices you were using? This information will help us investigate further and potentially identify a solution or improvement for the future.
We value your feedback and are always looking for ways to enhance our services. We are actively working on improving the reliability of our eSIMs across different regions and appreciate you bringing this to our attention. We hope to have the opportunity to regain your trust and provide you with a better experience in the future.
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