VR-ROCK Avaliações 107

O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I’ve been using m Quest 3 VR headset for about a year using my bifocal prescription glasses inside the head set. In May 2025 I purchased a pair of VR Rock prescription lenses to try. Ordering was si... Ver mais

Avaliado com 5 de um total de 5 estrelas

Avoir ces VR-Rock pour mon quest3 est un bonheur, je n'ai plus de gène par rappôrt aux lunettes, à cause des lunettes j'ai rayé légèrement mon quest3, je revi avec ces VR-Rock, dans le futur je vais... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ordering lenses was very easy, regular updates and delivered to UK (order to arrival) in 10 days! Clicked into my Quest 3 without problem and suberb vision - everything is really clear. Happy to recc... Ver mais

Avaliado com 5 de um total de 5 estrelas

Upon getting my psvr2 i struggled with clarity and worked about scratching the headset lenses. Then I got to looking up prescription lenses and came across VRrock which was the only company that had m... Ver mais


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

107 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 91% das avaliações negativas

Normalmente responde dentro de 1 mês

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Avaliado com 5 de um total de 5 estrelas

Transitions are clutch

Transitions are clutch
The transition lenses on these are an absolute lifesaver. I wear my Metas driving to work, and they get dark super fast in the sun. Then I walk into the office and they clear up in couple of minutes so I don’t look like a weirdo wearing shades at my desk lol. Super legit quality.

17 de abril de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

I’m updating my review because my order…

I’m updating my review because my order is still stuck on “Shipment is being prepared – Parcel information received” with 4PX, and it does not appear the package has actually been handed to the carrier yet. The tracking still shows that the carrier only received the request, not the physical shipment.

15 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I placed Order #51526 on April 10 and…

UPDATE April 18, 2026. Misleading information from VR Rock. The company stated that my package would arrive this weekend. It is currently Saturday, and USPS has not even picked up the package—it is still in China.

I will not do business again with a company that misleads its customers. This is unacceptable, especially since I paid $19 for expedited shipping. I will never order from this company again.

Message from VR Rock:
"Hi Alexander,
Thank you. I’ve personally taken a close look at your order, and I’m happy to let you know that the tracking information should start updating within the next 24 hours. You’re likely to receive your package by this weekend."
We truly value your feedback, and we completely understand your frustration. If everything arrives as expected, would you be open to revising or removing the 1-star review?
It would mean a great deal to us.
We hope you can give us this opportunity, thank you.

Hello,

I’m writing to update you regarding my recent order.

It looks like the lenses are now in transit and are expected to arrive between the 21st–25th. Based on this, I have cancelled the dispute/claim I previously filed with my bank since the shipment is actively moving.

If the lenses arrive as described and in good condition, I will also make sure to update my review positively to reflect that.

Thank you for your help and please let me know if there are any updates on the delivery.

I placed Order #51526 on April 10 and paid $19 for expedited shipping, which was advertised at checkout as 3–5 days. Since placing the order, it has remained in “Preparing” status with no updates since April 10. It is now April 14 going on April 15, and I have not received any response regarding exact shipping time and date.

Additionally, your Terms of Service list expedited shipping as 5–10 days, which differs from the 3–5 day timeframe shown at checkout.

Please confirm the exact date this order will ship. If there is a delay beyond the advertised timeframe, I request either a refund of the expedited shipping fee or shipment in accordance with the originally advertised 3–5 day timeframe. Based on the advertised delivery window, the lenses should arrive no later than April 15.

Thank you for your prompt attention to this matter.

10 de abril de 2026
Avaliação não solicitada
logotipo da VR-ROCK

Resposta de VR-ROCK

Dear Customer, Thank you for your review.
It’s only been four days since you placed your order. Since your lenses are custom-made specifically to your prescription, they aren’t ready-to-ship items. We do need a little time to carefully craft them to ensure the best quality for you. As noted on our website, production typically takes 1–3 business days, and shipping then takes an additional 3–5 business days. Therefore, for your order placed on April 10, the total delivery time includes both production and transit—not just the shipping window alone.
Our customer service team has already reached out to you with these details. Thank you for your understanding!

Avaliado com 5 de um total de 5 estrelas

Worth the wait

If you don’t mind waiting a bit for your lenses, then these are for you. The ease of ordering and the price for the quality and odd ons I got for my lenses are way better than expected! I have few Meta Heads that are going to order their lenses from here. And I honestly don’t think it’s their fault for regarding the shipping and delivery time. But again, worth the wait for the price and quality.

7 de abril de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

I ordered prescription lenses for my VR…

I ordered prescription lenses for my VR headset on February 20th, and the experience was extremely disappointing.
The company repeatedly gave me false information about the shipping status.
On February 26th, they told me the order had already been handed over to the courier. This was not true.
Days later, they claimed the tracking would “update in 48 hours”, but again nothing happened.
In reality, the package was shipped only on March 7th, which is 16 days after my order – the maximum timeframe they advertise for production AND delivery combined.
Their website states the product is shipped within 1–3 days and delivered in 5–8 days. This was absolutely not the case.
The order was finally shipped only after I mentioned that I was ready to request a refund through my bank.
The product itself may be fine, but the customer service and honesty were unacceptable.
If you choose to order, be aware that the shipping times they advertise are not accurate, and communication is misleading.

Update – April 4:
The company sent me a pair of simple lenses(17th of March) as an apology, which arrived today. I appreciate the gesture, but this does not change the overall experience.
The original order was delayed, the shipping information provided was inaccurate, and communication remained misleading throughout the process.
Even these simple lenses, which were supposedly ready to ship, took 16 days to arrive.
For these reasons, the rating remains at 2 stars — the product may be fine, but the customer service and honesty were far below expectations.

20 de fevereiro de 2026
Avaliação não solicitada
logotipo da VR-ROCK

Resposta de VR-ROCK

Dear Customer, Our customer service team has already reached out to you to resolve this issue. Thank you very much for your support and for your feedback, it helps us improve!

Avaliado com 5 de um total de 5 estrelas

Great Quest 3 VR Prescription Lenses

I’ve been using m Quest 3 VR headset for about a year using my bifocal prescription glasses inside the head set. In May 2025 I purchased a pair of VR Rock prescription lenses to try.
Ordering was simple as I just added my prescription to the order form. They were ready and shipped in just a few days. The lenses arrived is their own fault case, packaged and protected very well. Installation was simple, the lenses are marked R&L and they snapped onto the Quest 3 lenses in the headset.
Game play was amazing, just as clear as looking through my glasses without the bifocal lens interfering with game play. I highly recommend these lenses, you won’t be sorry.

7 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Tras hacer un pedido en su web

Tras hacer un pedido en su web, un mes despues del pedido sigo sin recibirlo. Me pongo en contacto con ellos para pedir mi reembolso y me dicen que eso no es posible, que me llegara en breve. En la web ponia que me llevaria de 5 o 7 dias. Asi que pedir en esta web es como jugar a la loteria, sino llega o tarda un año pues esperas o te aguantas, pero reembolso en ningun caso.

8 de março de 2026
Avaliação não solicitada
logotipo da VR-ROCK

Resposta de VR-ROCK

Estimado cliente: Hemos revisado su pedido y confirmamos que ya fue entregado con anterioridad.
Agradecemos sinceramente su comentario, ya que nos ayuda a mejorar continuamente.
Para ofrecer un servicio aún mejor a nuestros clientes, hemos cambiado a una empresa de mensajería más rápida y confiable.
¡Muchas gracias por su apoyo!

Avaliado com 5 de um total de 5 estrelas

VR Rock prescription lenses

Having spent some time on deciding which VR headset to buy, I bought a Meta Quest 3. As a wearer of prescription spectacles, I soon realised that the headset was not very comfortable to use while I was wearing my specs.

In the process of researching what could be done to make the headset more comfortable, I noticed a company called VR Rock who could provide prescription lenses for the Meta Quest 3.

The ordering process for the prescription lenses was very straight forward as it could all be done online from the VR Rock web site.

Although my lenses were slightly more expensive than standard because I have such a big adjustment for the sight in one eye, they are still a great price, and well worth the expense!

The lenses didn’t take long to arrive, are of great quality and were easy to fit into place securely in the headset. I also like the idea that they come with a carry pouch with a soft cloth so the lenses can be stored safely if necessary.

All in all I am very pleased with my purchase of these lenses, and since my eyesight prescription has now changed, I will have no hesitation in ordering a replacement set of lenses from VR Rock.

6 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Avoir ces VR-Rock pour mon quest3 est un bonheur.

Avoir ces VR-Rock pour mon quest3 est un bonheur, je n'ai plus de gène par rappôrt aux lunettes, à cause des lunettes j'ai rayé légèrement mon quest3, je revi avec ces VR-Rock, dans le futur je vais changer mon quest3 et je recommanderai des VR-Rock pour le nouveau casque.
Je possède ces VR-Rock depuis le 11 Octobre 2025.

3 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

There is nothing to complain about

I ordered them just before Christmas and honestly didn't expect them to arrive so quickly, but they arrived at the beginning of January, which was a nice surprise.
The lenses themselves are great, everything fits perfectly. I'm not a specialist and I don't have the equipment to check if I actually have the anti-blue light coating, but overall my eyes are much less tired than when I didn't have the lenses. However, I made a mistake and bought too strong a lens for my right eye. Fortunately, after contacting customer service, the problem was resolved.

19 de dezembro de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

I got the Meta Quest 3 lenses very fast…

I got the Meta Quest 3 lenses very fast within 10 days this included ordering to being at my doorstep into the UK. These where very heavy prescriptions +6.25 etc

Now onto the bad part. I have ordered Prescription lenses for my new Meta glasses
Order #47669
Confirmed 14 Feb
It is now the 26th Feb and i have asked multiple times about my order when its being done and shipped but all im getting is "coming soon" replies with no timeline at all.

Today i have asked for my order to be cancelled and this was the reply.

Upon receiving your order, our system promptly initiated the automated production process. I’ve checked your order and we have already arranged production, customizing the lenses based on your prescription. I’m sorry, but we are unable to cancel the order at this stage.

On the main page of the Meta Glasses page it states:
Production Time: 1-3 days

Awaiting my bank to get my money back.

14 de fevereiro de 2026
Avaliação não solicitada
logotipo da VR-ROCK

Resposta de VR-ROCK

Dear Customer, Thank you for your feedback, it’s helping us improve. We’ve taken your comments to heart and have already made real improvements: we’ve sped up both our production process and shipping timelines to ensure a smoother, faster experience for everyone moving forward.

Avaliado com 5 de um total de 5 estrelas

Psvr2 prescription lenses are the only lenses you will need

Upon getting my psvr2 i struggled with clarity and worked about scratching the headset lenses. Then I got to looking up prescription lenses and came across VRrock which was the only company that had magnetic lenses. It was. No brainer that was the way to go with the simplified simply removing the lenses so that others could play. VRrock made the whole process quick and simple. The lenses themselves I am overly impressed by the clarity which is way clearer than my actual glasses. Would highly recommend these to anyone in the market for prescription lenses or even simply blue light/anti glare lenses

3 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Awesome prescription lenses (inserts) for Quest 3

I finally took the plunge on buying my VR-Rock prescription lenses for my Quest 3 having just refreshed my glasses prescription and seen them mentioned on one of my favourite VR YouTuber's channels.
Long story short, I'm overjoyed with the result :-) I have a relatively mild prescription and had for years simply not bothered with wearing my glasses whilst using VR, mostly for fear of scratching the lenses.
However from now having enjoyed the difference thanks to the VR Rock inserts, there's no going back. There's a palpable difference in visual clarity & fidelity whilst I'm using my headset, which improves comfort and the overall experience massively. I'm very happy with my purchase hence leaving this review, so that others may similarly benefit.
VR Rock's website & ordering process was very straightforward & easy to use. I believe they are based in the USA but it only took about a week for my order to reach me in the UK, which is exactly what it said at time of ordering, and plenty of shipping updates we provided along the way.
The product its self is expertly designed, feels high quality & is simple & straightforward to install & use. There are firstly magnetic inserts to install around the lenses in the headset - which clip firmly into place - which the lenses themselves then firmly attach to using built in magnets, therefore being easy to remove any time for cleaning or if somebody else wants to use the headset.
The total cost was less than I would expect to be able to buy the cheapest pair of glasses for.

2 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I wrote a really negative review about…how terrible this company really is.

I wrote a really negative review about how I attempted to change my order after ordering on a Sunday and changing it the next day. They claimed I couldn’t change my order nor could I get a refund because the order was already being processed (after 1 day) however I could pay an additional $49 for another pair of lenses, which I did. Although according to them they processed my order in 1 day it took almost 1 month to get them. They didn’t like the review so they said if I removed it they would refund $30 of the $49. I agreed. They lied again and took taxes out of the $30 and actually sent $28. What a cheap classless company. The lenses are below average and the transition lenses are an odd color in the sun. I would NEVER choose this company! EVER! Customer service is awful. Made in China and shipped from China. They could care less, low response time. Cheap prices but a cheap company. I got what I should have expected. Threw the lenses away. Ordered from usemyframe. Got them quickly and were as advertised.

1 de janeiro de 2026
Avaliação não solicitada
logotipo da VR-ROCK

Resposta de VR-ROCK

Dear Customer, Thank you for your feedback, it’s helping us improve.
Our customer support team has been actively reaching out to you to resolve this matter, and we’ve done our very best to ensure a positive outcome. Providing excellent service and making every customer happy is what we strive for, and we sincerely appreciate your patience and understanding.
Thank you again!

Avaliado com 5 de um total de 5 estrelas

Quality and affordable

I wear Prescription glasses and recently purchased a Quest3 VR headset.
I soon found that my glasses were very uncomfortable whilst using the VR-Headset due to the closeness of my lenses to the Headset lenses,
So I did not use the VR for any length of time , this was not convenient with Long Haul games or Apps.
I looked around on the web and various VR groups , and found that users were employing the use of Prescription VR Lenses.
I emailed my Prescription to VR-Rock and received a set of their Magnetic lenses , the accuracy was perfect for the focal length of my script,
Very easy to remove for cleaning and do not interfere with my enjoyment of VR-Gaming, but enhanced the experience.
Can Highly recommend VR-Rock lenses.

This is NOT an AI generated review but a genuine user experience.

Graham

30 de janeiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Straight out lie about the shipping.

Straight out lie about the shipping.
The website said shipping delivery estimate was 6-8 days to my address in Canada.
I trusted the information and placed the order, knowing I had a trip booked within 12 days to another country.
My order took 11 days just to be shipped, and was delivered 24 days after being placed.
I was upfront with customer service, but my questions about where it was being shipped from were ignored.
Now I am on a different country and had to buy a different pair of lenses to my glasses, problem that could have been completely avoided.
So I do not recommend.

Edit 1: vr-rock did reach out to me and offered sending the product to the new address, but I already bought the lenses from a local store. Then, they offered a partial refund, which I refused to accept.
I told them lying to your customers is completely unacceptable. Being upfront would have prevented all this hassle.
Since I do not need their lenses anymore due to their fault, I would have only accepted a full refund, but they also refused to accept it.

4 de janeiro de 2026
Avaliação não solicitada
logotipo da VR-ROCK

Resposta de VR-ROCK

We’ve checked your order and can confirm that it was successfully delivered to the address provided at checkout.
We understand that you are no longer in that country.

Our customer support team has already reached out to you to assist with resolving this matter.

Avaliado com 5 de um total de 5 estrelas

Meta Quest 3 prescription lenses

First of all, sorry for my English as I am using a translator plus what little I know to correct mistakes and make it understandable. This is my first purchase from this site, and it came recommended by another user. I wasn't expecting such high quality; I was honestly hesitant because it's so complicated to adjust prescription lenses for glasses, let alone VR headsets. From start to finish, the process was very satisfactory, and I was kept informed every step of the way. Once I received them, I tried them on my Meta Quest 3 headset, and they fit perfectly, with excellent prescriptions. I'm very happy with this purchase. If I ever need to buy any other accessories, I won't hesitate to go back to this site. They are very professional. I hope this review helps anyone wondering if a VR headset accessory can be adapted for people with myopia. Thanks for everything, VR-ROCK.

26 de janeiro de 2026
Avaliação não solicitada

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