I bought a dress for my sister’s wedding in size Medium. The seller confirmed that it was “Medium,” and before shipping, they only showed a front photo, which was completely misleading. The... Ver mais
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Veja o que dizem as avaliações
The best!! great communication. Sent me videos through the process of making dress. Also it arrived on time. The dress was even more beautiful in person.
I love the assistant I was assigned with ! communication was flawless and absolutely made my vision come to life . Definitely would go to them again . Videos were sent accordingly and they made it wor... Ver mais
The Wallone fashion group created a simple and efficient experience for ordering my evening dress for my wedding. I live in France and it was a bit scary ordering from somewhere across the world. But... Ver mais
Detalhes da empresa
Escrito pela empresa
Walone Fashion Group is a group of talented fashion designers, who design evening and bridal dresses for any special occasion for women as well as suits and tuxedos for men. Founding The company was started in 2009, by Valon Osmani and Benek Silik Osmani. The name of the brand “Walone” is based on the Founder’s and CEO’s name Valon Osmani. To make the brand sound more international and unique, they have created the brand name “Walone”. Initially, “Walone” was a retail store in Prizren, reselling evening and wedding dresses as well as high-quality fabrics, continuing a family tradition of merchandise and commerce. Development In 2015, “Walone”, opened its first shop in Prishtina and the main focus was to work on the first line, so the first little workshop with 15 square feet was established in that year. Valon and Benek employed 2 young designers, and 3 tailors, allowing them to give free reign to their imagination and talent. So, for the first time, “Walone”, started to produce its designs and most of those pieces were sold successfully. Breakthrough to Success In 2017, “Walone Fashion Group” was officially formed with a team of 15 staff members, being the first company in Kosovo to use this concept. At this time, the logo was introduced and the primary focus was on Marketing and Advertisement, to create more awareness of the brand worldwide. “Walone Fashion Group”, participated regularly at regional fashion shows like “Prishtina Fashion Nights”, “Skopje Fashion Weekend”, and “Montenegro Fashion Week”, where they presented their unique collections every season. “Walone Fashion Group” focuses on Haute Couture and Pret-a-Porter (Ready-to-wear) designs, which require exclusive fabrics and a lot of handmade details. These styles are difficult to copy and make the client feel outstanding and special. Over the years, they kept on growing as their designs were requested highly within Kosovo as well as outside the country, so they started to sell internationally for the first time in 2017, getting in touch with clients mainly through channels of Facebook and Instagram. In 2018, “Walone Fashion Group” opened the biggest showroom in the region with 1000 m2, offering the client a big choice of luxurious outfits for any special occasion and an exclusive shopping experience. This is when they defined their name in the Kosovo fashion industry. The strength of “Walone Fashion Group” Company, emerges through the fusion of talented designers, providing luxurious and extraordinary fabrics, high-quality products, and great customer service. COVID 19 Struggle In March 2020, when the pandemic started, “Walone Fashion Group”, faced the biggest challenge in their career and all of a sudden production and sales were uncertain. It was impossible to ensure that the production team could work from home. There were no weddings or parties allowed, which meant that there was no demand for luxurious evening or bridal dresses at all. During these difficult times, “Walone Fashion Group”, has launched their casual line, offering unique summer dresses and corsets. The challenges of the pandemic strengthened “Walone Fashion Group”, as a company and taught them that export is very important. In the last 9 months, the company has been recovering from the losses they faced during 2020. Today Currently, “Walone Fashion Group” is still a privately owned company proudly based in Kosovo with a qualified team of 85 members and separated into 6 (six) departments: Design Department Production Department HR Department Sales Department Finance Department Marketing Department. With sales in more than 70 countries, “Walone’s”, main focus is to grow even bigger and tell the world that everything is possible, even from a small country like KOSOVO.
Informações de contato
Magjistralja Prishtine-Ferizaj, KM7, 10000, Pristina, Kosovo
- +38343900200
- info@walonefashion.com
- walonefashion.com
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The dress was made beautifully
The dress was made beautifully. I appreciate the constant communication My daughters prom dress was just gorgeous.
The best!
The best!! great communication. Sent me videos through the process of making dress. Also it arrived on time. The dress was even more beautiful in person.
I bought a dress for my sister’s…
I bought a dress for my sister’s wedding in size Medium. The seller confirmed that it was “Medium,” and before shipping, they only showed a front photo, which was completely misleading.
The moment I opened the box, four pieces fell off the dress immediately. The quality is beyond terrible — everything is attached with the cheapest, lowest-quality materials.
When I tried it on, it was insanely tight. I literally couldn’t breathe or move. I am a true Medium, and this is NOT a Medium by any standard. On top of that, the dress looks NOTHING like the photo. The images are clearly edited to deceive customers.
I contacted them explaining all these issues, and instead of taking responsibility or offering any solution, they were rude, unprofessional, and completely useless.
I wish I could give zero stars. Worst experience ever. How in the world do you charge $1890for something that doesn’t even fit and falls apart? And on top of that, I’m not even able to return it.
This is 100% a scam company.
Dream Come True
I couldn’t be happier with my wedding dress experience! The timing was absolutely perfect. I received my custom dress in just three weeks. It fit like a dream, truly tailored to my body down to every detail. The craftsmanship was incredible.
Communication throughout the entire process was amazing. Olta was always quick to respond, super helpful, and made everything feel so easy and stress-free. I felt supported every step of the way.
I highly recommend this experience to any bride looking for something beautiful, personalized, and delivered with exceptional service!
Pros
Pros
Quick communication
Arrived on time
Looked like the image
Customized to my measurements
Cons
The details were deplorable-I could see the plastic ties that were holding the piece together. The fabric was cheap and pieces were constantly falling from it. In the middle of the night, the corset plastic cut through the material and poked me all night-felt like a safety pin. I paid about $1,800 and I can not re-wear this dress which is absolutely crazy. I would expect this from someone copying their design. Details are super important when spending that kind of money and the video they sent prior to shipping didn't show the horrible detail work which they tried to blame on shipping. The hem was also crooked at the bottom of my dress. They offered a 10% discount on a future order. I wish I had sent the designs to a local seamstress to pay one third of the price I paid Walone. It wasn't worth it in the end.
The dress is beautiful and looked…
The dress is beautiful and looked exactly like the site photos. It is a little
Big around the collar and a lil too tight for the glutes. I would say the dress itself runs a little small but the neck pat runs big!
Customer service support is amazing the…
Customer service support is amazing the way they handle everything + the design I ordered is always perfect and when it comes to creativity of how I want some details to be the make sure that they do it for me really exceptional work I love them and love working with them also on any events I have Thank you Walone 🥺❤️
Everything was absolutely perfect
Everything was absolutely perfect! Arnisa was amazing, and my dress was exactly how I imagined it — even better than my expectations. I couldn’t be happier. Thank you so much for such an incredible experience! ✨
Very Good service I am glad
Very Good service I am glad
My dress is so cute thanks
Greates purchase ever!
I ordered a red corseted dress from Walone and honestly couldn’t be happier. The dress itself was absolutely stunning — the fit was perfect and the quality was incredible. I received so many compliments all night, with people constantly asking where it was from and telling me how amazing it looked.
I also have to mention Arlinda, the designer, who was beyond patient and supportive throughout the whole process. I’ll admit I wasn’t the easiest client at times, but she was kind, understanding, and really took the time to make sure everything was exactly right. That level of care really shows in the final result.
Thank you so much — I felt amazing wearing it and wouldn’t hesitate to order again.
Best experience
I recently ordered a dress from WALONE Fashion, and I couldn’t be happier with my experience. Adelina contacted me personally, and she was incredibly kind, caring, and helpful, offering excellent advice throughout the process.
The dress itself is absolutely stunning — even more beautiful than I expected.
I truly recommend WALONE Fashion for their professionalism, quality, and exceptional customer service.
custom dress order
I recently ordered a custom dress from this fashion house, and I couldn’t be happier with the result. The dress is absolutely beautiful, crafted with excellent quality and great attention to detail. It fits my measurements perfectly, just as I hoped.
The only thing that could have been better was the delivery time, which was a bit slower than expected. Still, the final product was well worth the wait.
Overall, I highly recommend this fashion house for anyone looking for high-quality, tailor-made clothing!
Excellent as always
The dress is awesome. Thank you.
And of course -Arlinda with an exceptional customer service experience. Arlinda is the best!
I am very satisfied with the way you…
I am very satisfied with the way you treat your customers. The reliable work and the attention to detail were perfect. My dresses turned out even more beautiful than I imagined, even though I am not the easiest customer. Everything was perfect. I would like to thank the entire Walone team. ♥️🙏🏽
Super quick delivery even on pre order…
Super quick delivery even on pre order it
Disappointed
Disappointed. I sent my measurements and the dress did not fit accordingly. Many of the jewels were missing. The zipper did not zip down. The tail was excessively long. The boob area was way too wide even when the corset was tightened. Spending this much on a dress has been a huge regret.
Walone heeft mooie jurken, maar Super super suuper slechte service. Kijk uit!
Super mooie jurken heeft Walone, maar Arlinda is echt een hele slecht verkoopmedewerkster en liegt ook veel en levert slechte jurken af. Kijk uit als je bij haar terecht komt. Ik heb ruim €6000 aan jurken besteld voor zakelijk gebruik, Walone houd zich niet aan afspraken en levertijd. je krijgt alles altijd veel te laat bezorgd. ik kreeg vieze kapotte jurken. ik heb jurken op maken laten maken die niet opmaat zijn gemaakt, maar uit de showroom uit de rek is gehaald en zij hebben de jurk op maat versteld.
de jurken waren vies, kapot, verkleurd, geschuurd aan de binnenkant en heel veel kralen vallen van de jurken. Wat was de oplossing van Walone? korting bij de volgende bestelling. zij weten net wat service is en kwaliteit leveren het enige waar zij aan denken is verkopen.
mailen over klachten worden niet beantwoord en bellen lukt ook niet, je moet alles via whatsapp doen!
dames kijk uit en let goed op!....
Nisa was so amazing
Nisa was so amazing! She made my experience seamless and helped every step along the way. She showed me dresses for every occasion I mentioned and I left with 3 incredible purchases, one of which I’m getting custom made by the Walone team. I am so happy and had an incredible experience! I will definitely be back. Thank you!
Gem stones falling off on arrival had…
Gem stones falling off on arrival had to glue them myself and try repair what I could had some fall off while wearing too which wasnt great considering the price
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