Website great, good value product, next day delivery & free shipping. Plus a call next day from company making sure delivery was ok, and did we need any more products etc. Great service all round.... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Customer service great, issues with delivery out of their hands but they sorted quick as they could and were very helpful
A empresa respondeu
I wanted a hand dryer the same make & model as the one I was replacing(to save on redecoration) & ordered it from them! Unfortunately the first didn't turn up but the company arranged an over night re... Ver mais
A empresa respondeu
What an amazing service, best price for air freshener, divine fragrance of honey suckle, free next day delivery. Even had a call to confirm order and delivery. What a fantastic service. Have alr... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Welcome to The Official Washroom Hub UK site. Shop for Hand Dryers, Hair Dryers, Washroom Dispensers, Bathroom Accessories and much more at the Washroom Hub.
Informações de contato
Unit 3 Woodlands Business Park, EX167LL, Exeter, Reino Unido
- 0800 023 4937
- enquiries@washroomhub.co.uk
- washroomhub.co.uk
4,7
Excelente
231 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Still waiting for part of the order
29 de julho de 2025
Resposta da Washroom Hub
We are sorry to hear you were unhappy with our delivery service. It appears the address details were not complete so our couriers were unable to locate your address. I am however, thrilled to see your order was delivered on the 1st of August. Thank you.
Resposta da Washroom Hub
Thank you so much for your great review Steve.
Excellent service
Excellent service ie quick delivery and the item is just what I needed
9 de julho de 2025
Resposta da Washroom Hub
Thank you so much for your review Faith. We are thrilled to hear you are happy with our service.
Resposta da Washroom Hub
Thank you so much for your lovely review.
Excellent customer service
15 de julho de 2025
Avaliação não solicitada
Resposta da Washroom Hub
Thank you so much for your review Ev.
The dispensers from washroom hub was…
The dispensers from washroom hub was just what we were looking for and now they are fitted and working fine and a decent quantity as well
24 de junho de 2025
Resposta da Washroom Hub
Thank you so much for your review Terry. We are so pleased to hear you are happy with the dispensers you have ordered.
Excellent Service which we've come to expect
Second time we have used the service and spot on again. We had a little hiccup with the client who received 1 x box so assumed 1 x item, but when asked to check confirmed there were 2 as ordered.
Very quick turnaround and we'll be placing an order for an additional 1 today!
4 de julho de 2025
Resposta da Washroom Hub
Good afternoon Paul,
I am thrilled to hear both units were within the package as suspected. Thank you so much for your edited review. We are truly so pleased that this was rectified quickly for you.
Have a great day.
Delivery wasn't next working day…
Delivery wasn't next working day ordered at 12.28 on 27th June, delivered 2nd July.
27 de junho de 2025
Resposta da Washroom Hub
Thank you for your review. I am truly sorry to hear our couriers let you down on this occasion, this is unacceptable.
Practically perfect experience (used them twice).
Fast, efficient, the right things arrived in an appropriately sized and packaged box. Nothing else I could have wished for. Perfect service.
2 de junho de 2025
Avaliação não solicitada
Resposta da Washroom Hub
Thank you so much for your review Tom. We are thrilled to hear you were happy with our service. We hope you have a great day.
Ordered a couple of hand driers
Ordered a couple of hand driers, spoke to customervservices for some product specifications, they were very helpful, delivery was next day.
Would highly recommend.
5 de junho de 2025
Avaliação não solicitada
Resposta da Washroom Hub
Thank you so much for your review Jane. We are so pleased to hear our team were helpful to you. Thank you.
great service an ddelivery
9 de junho de 2025
Avaliação não solicitada
Resposta da Washroom Hub
Thank you so much for your review Niz.
Very efficient
Very efficient, smooth ordering process and fast delivery.
25 de maio de 2025
Avaliação não solicitada
Resposta da Washroom Hub
Thank you so much for your review Labi.
Excellent Customer Services
We ordered products from the Company as they were very competitively priced. The ordering process and payment were extremely easy, and setting up a business account for our charity was beyond simple.
We had issues with the courier delivery, but the customer service team dealy with the issue swiftly, professionally, and with compassion.
Customer services rarely get the recognition they deserve, especially when they are dealing with factors beyond thier immediate control.
However, Washroom Hub customer services acted promptly, and the delivery feom the couriers was resolved instantly.
Well done Washroom Hub 👍👍
20 de junho de 2025
Avaliação não solicitada
Resposta da Washroom Hub
Thank you for your detailed and kind review Lawrence. We are delighted to hear that you were happy with our customer service team and the way the issues were quickly resolved for you. Please do not hesitate to contact our team, should you require any further assistance. We hope you have a lovely day.
The free next day shipping and well…
The free next day shipping and well packed products.
18 de junho de 2025
Resposta da Washroom Hub
Thank you so much for your lovely review Peggy.
Not good at all. That’s before even opening the delivery.
Product delivery was 2 days late despite getting a set time and day for delivery. No explanation has been provided by the courier who have directed me back to the seller. No response to email and then I get a request for a review.
As significant business losses were incurred due to late delivery, I will not be using this supplier in the future on this or any other project and I would highly advise others think carefully before purchasing with them.
I understand a supplier using a courier causes a problem but it’s easy to solve, use better, reliable couriers as opposed to the cheapest option possible.
16 de junho de 2025
Resposta da Washroom Hub
Thank you for your review Tony. It is most disappointing to read you are unhappy with our delivery service. We have raised a complaint to DX immediately.
Any issues we hope to rectify immediately for our customers so we are incredibly sorry for this.
We truly apologise that this has happened and from a business to business understand that delays are very frustrating, unfortunately sometimes unavoidable. We appreciate your feedback and hope you have a lovely day.
Kind regards,
The Washroom Hub Team.
No complaints here!
Easy to use website, lots pf products, good prices, very fast delivery and a delightful followup call from Talia Holman. What's not to like?
16 de junho de 2025
Resposta da Washroom Hub
Thank you so much for your lovely review Charles. We are delighted to hear you are happy with our service and products.
Product should do the job ok having…
Product should do the job ok having done smle area need to order more,Also delivery service was excellent.
27 de maio de 2025
Avaliação não solicitada
Resposta da Washroom Hub
Thank you for your review Hugh. It is great to hear when customers are happy with our service.
Resposta da Washroom Hub
Thank you so much for your review. Have a great day.
Resposta da Washroom Hub
Thank you for your review Mary.
Quick and easy service
Quick and easy service. Goods arrived on time. No hassle
10 de junho de 2025
Avaliação não solicitada
Resposta da Washroom Hub
Thank you so much for your review Mark.
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