Great price and it came quick enough. But I only received an email saying it was being processed. After a few days I called the customer service line and left a message that was never answered. Not a... Ver mais
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Veja o que dizem as avaliações
I just happened to find Water+Oak during the Christmas season when looking for a very specific set of gloves online. I was very impressed by the variety and quality as well as reasonable prices. Plu... Ver mais
I loved my jacket but unfortunately it came way later than expected! I didn’t have the jacket in time for a trip I needed it for & wasn’t even able to track the package. When I spoke with staff they w... Ver mais
A empresa respondeu
Actually, nowadays people are fond of various active sports and that's why they need a special equipment. Besides equipment, if we speak about hiking, they need proper clothes, of course, which will b... Ver mais
Detalhes da empresa
Escrito pela empresa
Water+Oak Outdoor believes everyone should experience life in the great outdoors. We are the trusted resource in products and services to enhance those adventures. #BEOUTDOORS
Water+Oak Outdoor Co
Escrito pela empresa
- Water+Oak Outdoor Co. is a specialty retailer supplying Lexington and the surrounding area with quality outdoor apparel, footwear and equipment. We are committed to bringing a superior active and outdoor selection to provide our customers with the finest assortment from premium brands both domestic and worldwide.
60 Day Customer Satisfaction
Free Shipping on orders over $49.99
Water+Oak offers a 60 Day Satisfaction Guarantee—we want you to be happy. If your purchased product falls short of expectations return it back to us!
Informações de contato
729 1st Ave North, 35203, Birmingham, Estados Unidos
- 18444519860
- customerservice@wooutdoor.com
- waterandoakoutdoor.com
4,4
Excelente
464 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
It took more then 2 weeks for me to…
It took more then 2 weeks for me to receive my item. it arrived after my trip.
25 de março de 2024
Great service and communication
Prompt, efficient service and quick delivery. Love the t-shirts too!
23 de fevereiro de 2024
Great price and it came quick enough.
Great price and it came quick enough. But I only received an email saying it was being processed. After a few days I called the customer service line and left a message that was never answered. Not a big deal but I seriously wondered if i got scammed in a pop up scam site or something. Then my package came, and all is well. Customers these days are used to emails saying "it's on the way" or tracking information. Interactive... Happy and defiantly happy to shop there again now that I know what may happen.
9 de fevereiro de 2024
Great product, great price
I was happy to find a great pair of mittens here at a great price. Shipping was fast.
12 de fevereiro de 2024
Got my shipment very quickly!!
20 de dezembro de 2023
Good customer service.
16 de agosto de 2023
I wanted to exchange the hiking poles I…
I wanted to exchange the hiking poles I received. They were very helpful. It was not a problem.
11 de agosto de 2023
Nice North Face horizon hats
North Face hats were packaged with care and received in a timely manner. Thank you!
4 de agosto de 2023
Product was good but took forever to…
Product was good but took forever to get there.
For the record it wasn’t the USPS that was the delay in shipping. It was this company that delayed the shipping.
Nice try blaming the post office.
31 de julho de 2023
Resposta da Water+Oak Outdoor Company
We appreciate your feedback and apologize for the slight delay with USPS. The package was shipped out in a timely manner, but according to the tracking information, this package cycled through numerous USPS facilities, which is why it may have arrived later than expected. Situations like this are out of our control, but we will do everything we can to help. Please reach out if you have any other questions or concerns.
Resposta da Water+Oak Outdoor Company
We appreciate your feedback and apologize for any confusion this may have caused. After further investigation, it seems the correct item was shipped to the respective shipping address on your order, however, we think our website may have displayed the item differently than what was expected when viewing your cart during the checkout process. We apologize for any inconvenience or confusion this may have caused. Please don't hesitate to reach out if you have any further questions or concerns.
the flannel that my sister bought me is…
the flannel that my sister bought me is very good, I highly recommend this place!
21 de julho de 2023
Avaliação não solicitada
Great Customer Service
Great deal on the item I purchased, fast shipping and good customer service.
4 de março de 2023
Simple. Happy.
Simple. Shipping and delivery was typical - considering I live in Chicago, IL, and the item shipped from SanFran, CA.
27 de janeiro de 2023
Bought a nice Filson flannel and within…
Bought a nice Filson flannel and within a few minutes received noticed that my order was preparing to ship. Super fast, great experience!
15 de fevereiro de 2023
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