Watermans Avaliações 

613
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

The shampoo leaves my hair with a horrible sticky film over it no matter how much I rinse it. It can’t be blow dried as the brush gets stuck due to the residue. I also have a lot more breakage on the... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have used Watermans products for approx 5 years. My hair was changing through menopause plus changing my hair colour & these products saved my hair not only from chemical services but hormonal chang... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I've been using watermans hair oil for a while nowand overall I'm quite pleased with the results. The oil itself is lightweight and doesn't leave my hair feeling greasy, which is a big plus compare... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My hair started to fall out in clumps, after an abusive relationship left me drained. I invested in the Grow More shampoo and conditioner, and can definately say that it has helped regrowth. I also... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Centro de Saúde e Beleza

Escrito pela empresa

The Original Hair Growth Experts – Trusted Since 2012 At Watermans, we’ve been helping people around the world achieve thicker, fuller, healthier hair for over a decade. Founded in 2012, our award-winning formulas have restored confidence in millions — from everyday customers to hair loss professionals. Proudly recognised with the prestigious Queen’s Award for Enterprise in International Trade, Watermans is honoured to be acknowledged by the UK Royal Family and Government — a true mark of trust, quality, and proven results. Join the global community that trusts Watermans to deliver visible hair growth and scalp health.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

613 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

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4,4

Todas as avaliações

(613)

101 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I am only on my second week of using…

I am only on my second week of using the hair grow me shampoo and the conditioner , from the 1st wash my hair changed from frizzy dead looking , to fuller smoother , smells amazing too , I can’t wait too see my hair in the end of the 3 month I’ve given it to see even more of a difference . I wash is as recommend , and I’ve just ordered the dry oil for when I sleep to work its magic . Can’t recommend it enough

10 de outubro de 2025
Avaliação não solicitada
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Resposta da Watermans

Thank you for taking the time to leave a review, We are delighted our products are helping.

Avaliado com 5 de um total de 5 estrelas

This shampoo really works

I am using Watermans shampoo after losing a great deal of hair due to stress and it is now beginning to regrow. My hair definitely feels a little thicker and is in better condition. I am now regaining confidence as I am able to wear my hair loose again. Thank you Watermans

17 de outubro de 2025
Avaliação não solicitada
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Resposta da Watermans

Thank you for taking the time to comment, it really means the world to us.

Avaliado com 5 de um total de 5 estrelas

Male pattern baldness help

I’m a 74 year old male who suffers with male pattern baldness I have been using Waterman’s products for several years and I am convinced it has slowed down the condition the Company always delivers Quality Products in a prompt manner

17 de outubro de 2025
Avaliação não solicitada
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Resposta da Watermans

Thank you for taking the time to leave a review, We are delighted our products have helped.

Avaliado com 5 de um total de 5 estrelas

Shampoo & conditioner smell great

The shampoo and conditioner smell great and have a thick luxurious consistency, thats why I've set up a subscription for a 5 star product. My hair has never felt so great, it grows and it doesn't fall out as much, stick to the steps and it works wonders!

3 de julho de 2025
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Resposta da Watermans

Thank you for taking the time to leave a review, We are delighted our products have helped.

Avaliado com 5 de um total de 5 estrelas

I love watermenmagics I have had alopecia…

I love watermens I have had alopecia since I was 4 years old am now 67 I us the oil shampoo the tonic its amazing ive just started the vitamins in the last couple days I will continue to us all products till I need to and beyond thanks watermans winnie

7 de outubro de 2025
Avaliação não solicitada
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Resposta da Watermans

We really appreciate your feedback and your very kind words; we are delighted our products have helped.

Avaliado com 2 de um total de 5 estrelas

Worst product

Made my hairs dry and thin , more breakage and shedding , also gave me acne on my forehead . I used it according to their guidelines but nothing happened . I complained regarding this product after using for 4 weeks however I was told to use for 3 months with the right guidelines which I did but felt disappointed. I started to use this product from July 2025 and now it’s October 2025. I can see hair line more visible . It has let me down .

2 de outubro de 2025
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Resposta da Watermans

We're really sorry to hear that you didn’t see the results you were hoping for with our products. Everyone’s hair journey is unique, and responses to hair care treatments can vary greatly due to factors like genetics, hormonal changes, and underlying health conditions.
Watermans products are formulated to nourish the scalp and support healthier follicles. In many cases, they work to address the root cause before visible growth begins, so patience and consistency are key.
We truly appreciate your feedback, Please don’t hesitate to contact our customer care team if you need any further support.

Avaliado com 5 de um total de 5 estrelas

Really works

I've been using Watermants for some years now and I can vouch that it works my hair was very fine byt now it's thicker. As well as that the condition of my haur has always been great since using Watermans. A big thumbs up from me!

2 de outubro de 2025
Avaliação não solicitada
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Resposta da Watermans

Thanks for taking the time to leave us a review. We are so happy that you are enjoying our products and are satisfied with the results.

Avaliado com 5 de um total de 5 estrelas

Best Ever

Ive always had fine hair, but since the menopause, it has gotten even thinner. I have tried all sorts of products with no significant difference, until trying Watermans. I can honestly say on the advice of my regular hairdresser my hair has additional growth. Over 12 months it has grown around 10cms.

1 de outubro de 2025
Avaliação não solicitada
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Resposta da Watermans

Thank you for taking the time to leave a review, We are delighted our products have helped.

Avaliado com 5 de um total de 5 estrelas

This Dry oyl is amazing

This Dry oyl is amazing , my hair is growing and thicker than it’s ever been , no dry ends or frizziness . Brilliant product would recommend 100%

22 de setembro de 2025
Avaliação não solicitada
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Resposta da Watermans

Thanks a lot! Waterman's Hair Oyl is perfect for sealing in moisture and giving your hair body and shine.

Avaliado com 5 de um total de 5 estrelas

Suberb products

Greetings from Denmark!

I started experiencing hair shedding around 2008 and panicked. I got some help and initially began using products from Alterna. They helped, especially when combined with the American Crew Hair Recovery Concentrate Ampoules. I also used the American Crew Hair Recovery shampoo and conditioner, along with other related products.

Later on, I switched to Oribe, which, like Alterna, is very expensive. I saw good results for a few years, especially when I continued using the American Crew Hair Recovery Concentrate Ampoules every second year for a 3-month period.

Eventually, I was no longer able to get the ampoules, and the shedding returned. I searched online and came across Watermans. I noticed they used some of the same ingredients found in the American Crew ampoules, so I decided to try their shampoo, conditioner, and Grow More Elixir.

To my surprise, Watermans shampoo and conditioner are on par with Oribe — maybe even better — and available at a fraction of the price. After using the Grow More Elixir daily, the shedding stopped.

My mom also started using Watermans, and she saw a big difference. I highly recommend Watermans to everyone.

11 de setembro de 2025
Avaliação não solicitada
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Resposta da Watermans

Thank you so much for your review, we are so happy our products are helping.

Avaliado com 5 de um total de 5 estrelas

Watermans shampoo and conditioner

Watermans shampoo and conditioner
Just the best ever
Been useing for four years results are amazing
👌👌5 star ⭐

22 de setembro de 2025
Avaliação não solicitada
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Resposta da Watermans

Thank you so much for your loyalty!
We're so happy to hear that the Grow ME Shampoo and Condition ME Conditioner are working well for you — it means a lot to know it's making such a positive difference!

Avaliado com 5 de um total de 5 estrelas

Awesome hydration for your hair

Awesome hydration for your hair, mine was so dry but now so soft and silky would recommend!

16 de setembro de 2025
Avaliação não solicitada
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Resposta da Watermans

Thank you so much for your lovely comments. We really do appreciate it.

Avaliado com 1 de um total de 5 estrelas

6 months use, no improvement.

I used Watermans shampoo everyday for 6 months, but my hair has remained thin around the crown of my head. My wife's observation skills are unsurpassed, and she has seen no difference at all. My hair remains thin with lots of see-through to my scalp, as per 6 months ago, so I will not be repeating my purchase. I've found off-the-shelf hair thickening shampoo's from Tesco's give a better result.

14 de setembro de 2025
Avaliação não solicitada
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Resposta da Watermans

Thank you very much for your review.
We're really sorry to hear that you didn’t see the results you were hoping for with our products. Everyone’s hair journey is unique, and responses to hair care treatments can vary greatly due to factors like genetics, hormonal changes, and underlying health conditions.
Our products can work efficiently if you are just starting to lose your hair. If you have being losing your hair for over 2/3 plus years, especially in men (Male/Female patterned Baldness), the follicles start to die so if this is the case there is little or no chance of regrowth.
Watermans products are formulated to nourish the scalp and support healthier follicles. In many cases, they work to address the root cause before visible growth begins, so patience and consistency are key.
We truly appreciate your feedback, Please don’t hesitate to contact our customer care team if you need any further support.

Avaliado com 1 de um total de 5 estrelas

Terribly regret using their products

EDIT!
I used the shampoo for nearly a year, don't come at me with temporary shedding. I don't believe your 5-star reviews are real.

Terribly regret using their products! I used Grow Me shampoo, conditioner and serum for months. Didn't particularly notices excessive shedding, I guess it happened slowly overtime but my hair went from long and fairly healthy to breaking, itchy scalp, dry hair. At first I thought it's just due to age, vitamin deficiency or stress but even after changing my lifestyle and taking supplements, months later, my hair is still in such a poor state. I'm trying not to cry when I look at old photos of myself. I will never use it again and feel like suing! I wish I could post photos for comparison

6 de setembro de 2025
Avaliação não solicitada
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Resposta da Watermans

We're really sorry to hear about your experience and truly regret that the shampoo hasn't worked for you. We completely understand how upsetting it must be to feel that your hair condition has worsened, and this is certainly not the result we want for any of our customers.
While it is normal that some people may experience temporary shedding when starting a new hair growth routine (as weaker hairs are replaced with stronger ones). Many of our thousands of verified customers have had positive experiences and visible results whilst using our products.
Our Grow Me Shampoo has been carefully formulated, but we also appreciate that everyone’s hair responds differently, and unfortunately, it seems this product may not be suitable for you.
Thank you again for your feedback — we’re truly sorry for the inconvenience caused.

Avaliado com 3 de um total de 5 estrelas

Leaves me with greasy hair

The only thing I can say about this product, is it makes my hair greasy. The day I've washed it my hair feels thicker but the next day so greasy. I don't understand why. Disappointed.

1 de setembro de 2025
Avaliação não solicitada
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Resposta da Watermans

Hi Linda, Thank you for placing your review.
It could be that you are using too much product per wash. You only need a small 10p size blob of Shampoo. You will then need to rinse really well with lots of water. Please get in contact with Watermans as we are always happy to help.

Avaliado com 1 de um total de 5 estrelas

Absolutely shocking product after 3…

Just as the last negative review received, you insinuate that it’s a competitor, not taking into account the actual issues, I’m not the only one to report hair loss, can literally see my scalp after 3 uses, I’m devastated, not spiteful! I brought direct from your website, set for £30, I’ve binned them both, how dare you respond with suspicion after you’ve ruined my confidence, I feel like suing!! Don’t make out you have never heard of it when I’ve seen a few reviews saying the same, what kind of hair loss product causes hair loss, and you say thats normal? Surely people using the product are in hope of growth and if it’s going to send people bald, you should maybe mention that!!!! Absolutely shocking product after 3 uses, I experienced massively noticeable hair loss, I don’t want to leave the house. Upon reading reviews, found many others had the same problem, and the manufacturer responds with the excuse that it’s normal and that you have to lose hair to grow hair, what a ridiculous thing to say! This product should be banned from sale!

20 de agosto de 2025
Avaliação não solicitada
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Resposta da Watermans

Hi pheebs

We take all feedback seriously, but we are very concerned by your comments. Our products are 100% made in the UK, fully compliant with UK and EU cosmetic safety regulations, and come with all legally required safety assessments and reports. They are dermatologically tested and safe to use.

While it is normal that some people may experience temporary shedding when starting a new hair growth routine (as weaker hairs are replaced with stronger ones), this does not cause hair loss and is backed by science. Many of our thousands of verified customers have had positive experiences and visible results.

We cannot find your details in our customer database, so if you have genuinely purchased from us, please contact our support team directly, with your order number so we can investigate and assist you properly.

We are also mindful that false or misleading reviews may sometimes be left by competitors, so we will be reporting this review to Trustpilot for further investigation.

Your safety and satisfaction are our priority, and we are here to help genuine customers.

Avaliado com 1 de um total de 5 estrelas

Made my scalp itch REALLY bad

I wrote about my experience, but my review was removed as you said its 'fake'. I can show proof of purchase.
Your shampoo made my scalp itch REALLY bad. I followed all the guidelines. I've switched back to my previous shampoo and the itching has stopped. If you're happy with your shampoo, don't bother changing.

11 de agosto de 2025
Avaliação não solicitada
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Resposta da Watermans

Hi Adi.
Thank you for your review. Trust Pilot removed the previous review as you failed to provide the information that was requested regarding your order.
Please contact Watermans Support with your order details and we will be happy to help.

Avaliado com 1 de um total de 5 estrelas

Bad experience - not hair growth but loss

I bought Watermans Grow Me Shampoo from Boots UK after seeing what looked like genuine Google reviews with before-and-after photos. They’re not. The reviews are pulled from Watermans’ own website and are not verified Google reviews. They look credible but they’re not independent or regulated. Makes me wonder if their 5 star reviews genuine?

If I can save one person from going through what I have, this is worth it. I’M INCONSOLABLE.

After using the shampoo, my hair felt coated and sticky. Like other people mention straw like. Then came the SHEDDING: I LOST about TRIPLE the AMOUNT of my HAIR than before using the shampoo especially around the temples and top. I track my routine, eat well, and haven’t changed anything else. The only variable was this shampoo.

They might say “oh, it’s just the initial shedding phase” TRIPLING the RATE OF YOUR HAIR FALLING OUT is not a “phase,” it’s a serious setback. (One other reviewer says he went from thick hair to near bald in a year! That cannot be just initial shedding for him.) No other product in my routine has caused anything like this. Plus if they are making their reviews look like genuine Google ones how could I believe anything else they say?! If I use it longer I might lose even more hair. Please, please, please read the other reviews that outline exactly the same issue. Be careful before you start with this product.

This is my honest experience. If I’d known the glowing reviews that look like Google ones (a marketing tactic called ‘structured data’) were self-hosted and unverified, not genuine-Google customer reviews, I wouldn’t have gone near this product.

28 de julho de 2025
Avaliação não solicitada
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Resposta da Watermans

We're really sorry to hear about your experience and truly regret that the shampoo hasn't worked for you. We completely understand how upsetting it must be to feel that your hair condition has worsened, and this is certainly not the result we want for any of our customers.

Our Grow Me Shampoo has been carefully formulated, but we also appreciate that everyone’s hair responds differently, and unfortunately, it seems this product may not be suitable for you.
Thank you again for your feedback — we’re truly sorry for the inconvenience caused.

Avaliado com 5 de um total de 5 estrelas

y order

The speed at which I received my order. I had totally run out of shampoo.

6 de maio de 2025
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Resposta da Watermans

Thank you so much for your feedback.
We really appreciate it.

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