Wavex Logistics LLC Avaliações 

Based on my experience, I completely lost trust in this company and seriously question whether it operates like a legitimate auto-transport business.

I was quoted approximately **$750**, paid about **$160 upfront**, and my car was never picked up. Afterward, the price suddenly increased to approximately **$1,300–$1,500**.

When I requested my money back, one of their representatives told me that **a refund was not possible**. Only after I told them I was considering legal action did they offer me **$75 as a “gesture of goodwill.”**

Even more concerning, I then received **multiple messages asking me to remove my Trustpilot review if I wanted my money back**. I have evidence of these communications.

Now their manager has publicly responded saying they always provide an immediate refund when a customer is unhappy. That is simply **not consistent with what their own team told me privately**.

The most disturbing part was that Wavex gave me a phone number supposedly belonging to the “driver” and told me that driver had been in an accident. Later, I called the same number from another phone, and the person answered identifying themselves as **Wavex Logistics**.

I also investigated their listed address and found what appears to be a **residential property rather than an obvious logistics company or commercial office**.

Ultimately, they did not voluntarily return my money. I had to **dispute the charge with my credit card company** to recover it.

Asking a customer to remove a negative review in exchange for returning their money is not something I consider trustworthy.

Based on everything that happened, I strongly recommend that consumers **avoid Wavex Logistics and be extremely careful before sending them any money.**

I had an unforgettable experience working Wavex Logistics. Their representative Harry Thompson deserves a platinum recognition for his dedication to exceeding customers' expectations. My delivery was on time and the driver, Keshawn Collins was also exceptional. Thank you, guys!!!

Wavex logistics helpful with transporting my vehicle from Texas to Kentucky. Phrilli Ron went beyond her duties to help me with keeping in contact with the driver as to where they were and what time the vehicle . But unfortunately the driver had problems with their vehicle so my delivery was for Wednesday but did not make it to me till Friday driver was difficult to deal with trying to charge me more money but Phrilli Ron got that straightened out for me when he arrived he dropped this vehicle in the wrong house down the Road man had to go go back and move it and do my driveway then was antsy and wanted to put it back on his truck because he wanted more money I do not recommend the driver but far as everyone else they were very polite and worked with me until the end very helpful people. The vehicle was very special to me it belong to my late father so when it arrived I was very emotional and the driver somehow that word from his supervisor hey charge me the right amount that we had agreed upon then he hopped in his truck and was gone.

""""""The WORST company"""" to work with.. they the worst.. they cook up end to end by quoting very low, later saying driver not available and finally hijacking prices to ship with the same driver who was initially supposed to take for low. If you want piece of mind, you wont go with this company. Initial quote was $1100 and finally they charged $2100 to ship the car.

Response to the manager Trevor: it’s hopeless to hear from your company that “we can’t ship your car” 12 hours before my flight takeoff, that’s absolutely unacceptable especially with my new born in hand. I was on calls all day with your company while working on moving my stuff. It was the WORST experncw of my life. You guys never offered any refund instead just blamed the driver backingout..if the driver backs out,you should help fine replacement and not say "we cannot ship" 12 hours before customer flying out, leaving me with no option than to pay twice the quoted$$$

It’s not just my review, most of the reviews you read have similar issues, first they they quote really cheap (which itself is a red flag), then driver details aren’t shared until asked, then driver meets with an accident or police incident or some cooked up story and finally they offer some other driver at double the initially quoted price.. all this SCAM is to just game the customers and get their $$$$$$ they don’t give a DAMN about customers and their experience

“BEWARE OF THIS SCAM COMPANY, PLZ READ ALL REVIEWS ON YELP, REDDIT, GOOGLE.. U WILL KNOW THE REALITY OF THIS COMPANY””

Excellent service from Peter James and my driver (cool dude from Florida) vehicle was picked up early and delivered earlier!!

Paul Smith was very helpful and was understanding my situation perfectly and guided me very well I recommend that he should be given a promotion he is very professional and knowledgeable person I have ever spoken thanks for your help really appreciate that

I spoke with Peter James he was very professional from the start. Mr James made everything very easy and clear for me to understand and sent me all the information that was needed. I definitely would like to work with Mr. Peter James in the future. He was extremely polite and professional.

They been so nice & professional. They understand my situation and help me nicely. Sean was the amazing guy I had deal with him. Thank you so much you deserve 1000 of a 10.

Chevrolet Silverado with Wavex Logistics, and Peter James was outstanding throughout the process. He was hardworking, responsive, and always focused on finding solutions. The shipment went smoothly, and I was happy to work with Peter James and Wavex Logistics. Highly recommended.

Jay Brooks and Wavex Logistics LLC made my day!!!

They were very professional, delivered on time and kept their word!!!!

Hi we recently had our daughter's car shipped from California to Texas with wavex after a little hiccup in in the beginning they picked up the car early and delivered it early! They did a great job !!

Very friendly and caring to get you the best deal, I always call when I need something hauled, I have had 2 vehicles hauled through them and Peter James is great

Stella makes sure she does everything in her power that she can to help you out with your towing needs.

Sean has been absolutely great to work with. He is always available by phone or text whenever I need him, and he is extremely flexible with my schedule and transport needs. No matter what comes up, he works hard to find me a good deal and always comes through when I need help arranging transportation.

I have worked with other transport companies and agents in the past, but I have not used anyone else since finding Sean at Wavex. I know I can always count on him for reliable service, great communication, and quality transport. I would highly recommend Sean and Wavex to anyone looking for dependable transportation and excellent customer service. Thank you, Sean!

I did Bussiness with Sean he was very professional

Quick and accurate in timing. Good experience

Great service. Will recommend and use again. Car delivered on time as said and all in tact Thank you George and Catherine
Marcel

Harry worked tirelessly ensuring my machine arrived on time and protected with the right insurance. Thank you to Harry and the whole WaveX team!
Joel Dees
Cat 305.5 excavator

Shipped my car from FL to CA. Wavex Logistics agent Peter James was quick to respond, he found a competitive price, arranged pickup and delivery dates with shipper/driver and provided timely updates. Car arrived ahead of schedule and in good condition.
Peter James is an excellent agent I enjoyed working with him. He was transparent with all the information, patiently answered my questions and stayed focused throughout the process. I greatly appreciate his knowledge and kind professionalism.
There were mechanical issues with the trucks of the independent operators which is out of the control of Wavex Logistics. Peter James quickly pivoted, found alternate solutions and provided timely updates. Problems are always going to come up, it's how they're resolved that makes the difference. Peter James was resourceful, hardworking and had a positive attitude.
My shipping experience with Wavex Logistics was very positive. I greatly appreciate all the support and patience I received from Peter James. I would not hesitate to ship with them again.

Boys did a great job with very fast response times