DAME. Avaliações 

107
O TrustScore é 3 de um total de 5

3,2

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

Great products, but the customer service is really bad and will never answer your messages, so if you ever run into an issue you are on your own. It's been almost a month since I messaged about... Ver mais

Avaliado com 4 de um total de 5 estrelas

The cotton sanitary towels are amazing , they attached firmly, very absorbents and very soft, the plastic ones always make me itchy. Im also bought a period knickers the size and shape very nice, the... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Why oh why does it take almost two weeks to receive my tampons? My period is long gone now so a completely pointless purchase. Not one update from customer services either. Pretty bad consider... Ver mais

Avaliado com 2 de um total de 5 estrelas

I had some issues with the design and comfort of this product. The stitching is quite heavy, and there’s a noticeable buildup of seams in one area, which caused constant pressure and discomfort when w... Ver mais

Detalhes da empresa

  1. Loja de produtos de higiene
  2. Produtor de Bens de Consumo Rápido
  3. Centro de Saúde e Beleza
  4. Organização de mulheres

Informação fornecida por fontes externas variadas

Have a plastic free period using D, the world's first reusable tampon applicator. Our organic cotton tampons are toxin-free and sustainable. Eco-friendly period products for those who bleed red, think green. Ships worldwide.


Informações de contato

  • Buckingham Palace Road 111, SW1W 0SR, London, Reino Unido

  • wearedame.co

3,2

Bom

O TrustScore é 3 de um total de 5

107 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Não respondeu a avaliações negativas

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3,2

Todas as avaliações

(107)

6 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Lack of attention to detail or discretion

Order was initially delivered incorrectly.
Emailed customer service, not hugely empathetic or apologetic but sent out the missing item.
Appalled at the packaging of said missing item. Not at all discreet. Just a pair of period pants with a postage sticker on.

Can't yet speak of the actual function of said pants.
Fit true to size and decent quality.
Overall really disappointing experience.

Edit: since initial review I have been emailed to tell me I'm wrong and discretion shouldn't be used as periods are not shameful and an apology was given.
This, along with the incorrect spelling of my name proves the lack of attention to detail.
I said very little apology was given, not no apology. And discretion should be used not because periods are shameful but because I don't want my postman knowing the size and type of underwear I wear.
From this email, the review has gone down as the customer service is terrible.

7 de janeiro de 2024
Avaliação não solicitada
logotipo da DAME.

Resposta da DAME.

Thanks for your feedback. For clarity, we would like to publish our initial response here, sent 24hrs after you notified us of the error.

"Hey Philippa,
Thanks for your email, really sorry to hear this! It sounds like a picking error at our warehouse.
I have raised a replacement order for the missing pair of pants, which will be dispatched today and delivered in the next 2-3 working days.
Please let me know if there are any issues with the replacement delivery.
Any queries, get in touch."

Regarding the packaging, we're sorry you feel it's too minimal. We always try to reduce consumption where possible in line with our brand values.
We will happily review showing the type/size of pants on the label. We print these like this to make identifying the boxes easier, but we can see how this might not be ideal if you prefer the information to be hidden. We will get back to you with any updates.

We very much hope you enjoy the pants when you come round to using them.
Team DAME

Avaliado com 5 de um total de 5 estrelas

SERVICE SUPER

Simple Fashion Super god og hjælpsom person (Claus) altid giver mig hjælp og super god service ❤️. Når man bestiller tøj/sko m.m

14 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Top period pants!

The period pants - I chose the boxer style option - are so comfortable and it's brilliant to not have to think about my period! Would highly recommend and will definitely be getting another pair!

2 de outubro de 2023
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Best pads I’ve tried

The pads are great but they made a mistake with one of my items. I sent an email and never got a response.
Edited: they contacted me to sort the mistake 3 weeks later but they sorted it and apologised for taking so long to get back.
I really recommend the pads.

9 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service

Great, responsive customer service from a very helpful customer service team who were quick to answer any of my queries. Clearly very knowledgable about their products

4 de setembro de 2023
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Rough start but good ultimate result.

I was given an order confirmation order number, told my order was on the way after paying for 2-3 day shipping and nothing happened. This seems ambitious with a company shipping from the UK. Multiple attempts to reach customer service through their website went nowhere. I never received a notice that they had even seen my attempts to contact them. The only way to submit a compliant is via their Contact Us page where there's no number to call. Luckily I kept my order email which I used to submit a compliant which was answered. I had such high hopes given all the previous reviews and sustainability platforms rating DAME so highly.
Since receiving the product, my wife has been pleased with the pads. They are comfortable, easy to clean, and convenient. Hopefully they can sort their customer service issue with international shipping.

29 de agosto de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Products were fine, shady business practices

Products were fine, no issues on that front. However, when I attempted to cancel my subscriptions an issue with their website meant I couldn't scroll to the cancel button. I sent them a message via their 'contact us' form and they replied saying the website issue was fixed and they had cancelled by subscription. I was then charged and when logging in, could see it was my subscription was still active. They have since stopped replying to my emails and haven't been able to cancel or provide a refund for the order I didn't place. I understand website issue happen, but the lying about the cancellation and radio silence is a bit shady.

22 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great to see a company offering…

Great to see a company offering sustainable, comfortable and non-toxic alternatives to traditional period products. They have provided lots of options to disposable plastic applicators and plastic-lined disposable pads. I think it's great.

3 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Pleasantly Surprised

Once I opened my mind to these pads I was pleasantly surprised. After going through all the feelings of whether would they be more hassle than they were worth, I found them to be comfortable and didn't leak. It's worth noting you need quite a few as obviously each pad has to be washed and, depending on your flow you need quite a few. Once used rinse them out and pop them in a washbag or bucket until they can go into your normal wash. They have a handy little fastener to hold them in place when in your underwear.

28 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Easy to use

Easy to use, greener alternative. It's very simple and efficient to operate. It appears durable and makes for a greener alternative to the disposable ones.

28 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great company

A company that is making good quality products that are kinder to the planet. I like the innovation too.

25 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Interesting concept to use reusable…

Interesting concept to use reusable liners instead of the single use ones and to be fair I have never tried a product like this. I think it's a great product for me who uses them very occasionally as I have minimal to no flow on my average days. However if someone needs liners regularly it's probably a good investment, but they might need to buy 5+ of these if they don't want to keep washing them.
Also on the same note I don't have the stomach to use the period version of this because I can't stand the sight of blood and wouldn't put these with my regular clothes as I would be afraid it ruins them. Overall I think liners are genius idea and would keep using them for now but would personally stay away from the reusable period products overall.

23 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I've tried a few different products now… and I'm very pleased

I've tried a few different products now and I feel like each one solves a different problem,.

Menstrual cup I like for the heavy days where I can just forget about it and be out all day. I sometimes wear it with the period pants for extra protection.

The thong pants are good when you don't want vpl and they are good for lighter days on their own or extra protection with the cup. I like them in the gym because my leggings are tight and the typical period pants give the nappy affect.

My new favourite is the interlabial reusable pads. It sounded a bit pointless but I thought I'd try them and actually they solve the problem of when you don't want to use an entire tampon or have to deal with the menstual cup, but when you just need something for the very last day of your cycle. Also prevents overwashing of the period pants so they can last even longer.

Thanks DAME

22 de agosto de 2023
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Easy and convenient

This is comfortable to use and handy to pop in your bag for those unexpected periods. It does have a good absorbency, but it's not suitable for overnight as there's nothing to secure it in place and I found that it twists around; hence my 4 stars.

19 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Life changing menstrual cup!

Life changing menstrual cup!! Self cleaning between uses so I don’t have to sanitise it or boil on the hob like a previous one I used. Also comfortable and perfect for my heavy periods. Glad I have a reliable option for swimming in the sea when I next go on holiday.

18 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Eco Friendly Period Pads

I love trying out new eco products, so was keen to try out eco period products. The reusable pad was very small, but absorbent. It is kept in place with a press-stud on the 'wings'. Just rinse then chuck in the wash, very easy.

13 de agosto de 2023
Avaliação não solicitada

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