Very responsive customer service and perfectly managed order and delivery. The dupatta quality- from the fabrics used to the embroidery and stitching quality is impeccable. Makes the outfit look eleva... Ver mais
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Veja o que dizem as avaliações
The quality of product is really good. Better than on pictures. I will definitely order again. My only feedback is the response time. I had to chase consultants few times before order and measureme... Ver mais
A empresa respondeu
The sarees , suits , fabrics etc from the Weavers Story are exquisitely n carefully crafted, from rich embroidery to elegant designs and a perfect stitch. Every item reflects quality and true craft... Ver mais
A empresa respondeu
The red sleeveless blouse i purchased had a terrible fit. Sent pictures to WS showing the fit while wearing, however no response. I don’t expect a refund, and pointless for me to spend $30-40 to retu... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Roupas
- também em
- Loja de Trajes Típicos
Informação fornecida por fontes externas variadas
At Weaverstory we know authenticity and quality are key for our customer satisfaction. We bring to you the best in quality, luxury and purety. You can trust us with your eyes closed :)
Informações de contato
253, Westend Marg, Near Garden of Five Senses, Saiyad UL Ajaib, Near Saket Metro Station, 110017, New Delhi, Índia
- +919810646345
- sujith@weaverstory.com
- weaverstory.com
4,1
Muito Bom
566 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 88% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Be careful if you purchase outside India
I recently purchased custom items from this team. I live in USA. The team did not make us aware of their shipping policies and penalties that we have to pay in customs. Shipment was very slow and late, and we paid more in customs than actual items purchased.
Be careful and ask questions.
23 de julho de 2025
Avaliação não solicitada
Authentic Indian artisan silk to your door
The products I chose were accurately depicted on the website. Prompt speedy delivery and great communication
8 de julho de 2025
Resposta da Weaverstory.com
We're so grateful for your 5-star review, Andrew! Your feedback means the world to us. Thanks for choosing us!
Superb customer service
Superb customer service, lovely product delivered very quickly
7 de julho de 2025
Resposta da Weaverstory.com
We're so grateful for your 5-star review, Anand! Your feedback means the world to us. Thanks for choosing us!
Resposta da Weaverstory.com
We're so grateful for your 5-star review, Barry! Your feedback means the world to us. Thanks for choosing us!
Resposta da Weaverstory.com
We're so grateful for your 5-star review, Dhananjay! Your feedback means the world to us. Thanks for choosing us!
It is very excellent
It is a fraud one , they are using third party to review and they are saying they pay if we review for this.
9 de julho de 2025
Avaliação não solicitada
Weaverstory weaves magic
They never let me down, shopping at Weaverstory has always been a treat.
18 de junho de 2025
Resposta da Weaverstory.com
Thank you for the encouragement. We look forward to creating more smiles for your loves ones.
Team WeaverStory
Excellent collection and prompt services
2 de junho de 2025
Resposta da Weaverstory.com
Thank you for the encouragement. We look forward to creating more smiles for your loves ones.
Team WeaverStory
Lovely Saree
They were able to customize my order and tailor my blouse to exactly as I wanted. The saree is beautiful and classic. The material is very soft and the quality of the saree and blouse is great.
5 de junho de 2025
Resposta da Weaverstory.com
Dear Indra,
Thank you so much for your lovely message — it truly made our day.
We’re overjoyed to hear that you found the blouse beautiful. Your appreciation means the world not just to us, but especially to our artisans and team. We will make sure your kind words reach them; it will fill them with pride and joy.
Thank you once again for your continued trust in WeaverStory. We look forward to weaving many more stories with you.
Warm regards,
Team WeaverStory
No communication was during the waiting…
No communication was during the waiting period
I texted them several times but they didn’t respond .
14 de maio de 2025
Resposta da Weaverstory.com
Dear Hasina,
Thank you for taking the time to share your experience with us.
At the same time, I want to **sincerely apologize** for the lack of communication during the waiting period. You are absolutely right to expect timely updates and responsiveness, especially after placing a pre-order. Given the nature of craft, at times we are unable to predict the same with accuracy. However, it is disappointing to hear that your messages were not responded to — this is not the standard of care or attention we stand for at WeaverStory.
We are currently reviewing and improving our internal processes to ensure that every customer receives timely updates and prompt responses. Moving forward, our pre-order journey will include:
-Clear estimated readiness timelines at the time of purchase
- Proactive status updates during production
- A dedicated point of contact for every made-to-order piece
Your feedback is not only valid but essential in helping us grow and serve you better. Thank you once again for your support and understanding — and for being a part of our WeaverStory family.
Warm regards,
Team WeaverStory
Resposta da Weaverstory.com
Thank you so much for your lovely feedback!
Dear Shruti,
We're delighted to hear that you loved the suit and that the packaging and shipping experience met your expectations. Every detail — from the craftsmanship to the unboxing — is curated with care, and it means a lot to us when it’s noticed and appreciated.
We look forward to dressing you in many more beautiful pieces in the future.
Best Regards,
Team WeaverStory
The Saree is beautiful but came without…
The Saree is beautiful but came without the fall. I can't send it back as I am in the US. This is very disappointing.
15 de abril de 2025
Impressed by Quality and Timely Delivery
I’m very pleased with my recent order from Weavers Story. The package arrived all the way from India in a timely manner and was very thoughtfully and securely packed. The craftsmanship was good—stitching was neat and precise—and the customer service throughout was responsive and helpful. Overall, a seamless and satisfying experience. I highly recommend Weavers Story for their quality and professionalism.
30 de abril de 2025
Avaliação não solicitada
They are simply amazing.
They are simply amazing. Great collection and very helpful staff. Ratna ,Muskan helped me to decide my sarees and fabrics. Three cheers for overall experience.
4 de abril de 2025
Avaliação não solicitada
Beautiful sarees!
Received my sarees last week. Sarees look very pretty and the fabric feels great. Nice experience overall.
27 de março de 2025
I disliked the fit of the outfit
I disliked the fit of the outfit. The sizing of the shirt was small and the lengha was big. They offered no option of letting it out as there was no fabric inside the stitching to widen it.
3 de abril de 2025
Weaver story shop magazine is getting…
Weaver story shop magazine is getting so popular these last weeks, but can someone explain to me why? I dont see great quality, nor can I see good prices for the product…
14 de abril de 2025
Avaliação não solicitada
Unsatisfied
I placed an order on 3 March 2025, for 55,490 rupees.
Upon receiving my order on 11 March 2025, I was shocked to find that one of the shawls does not feel like pure pashmina as described, given the fact that i have so many pure pashminas i know how it feels like. I reached out on the same day through messages and calls to raise my complaint, but unfortunately, I have yet to receive a satisfactory response.
To add to my frustration, the shipping cost me 3,500 rupees. Given this experience, I cannot recommend this website. While they may have appealing designs, the hassle and disappointment simply aren’t worth it.
10 de março de 2025
I wanted a dupatta to wear with a suit…
I wanted a dupatta to wear with a suit I bought 18 months ago. I was sent a video with suggestions on styles that could be dyed to match. The finished product was beautiful and worked really well with my outfit.
Excellent customer service! Thank you.
22 de março de 2025
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