Very responsive customer service and perfectly managed order and delivery. The dupatta quality- from the fabrics used to the embroidery and stitching quality is impeccable. Makes the outfit look eleva... Ver mais
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Veja o que dizem as avaliações
The quality of product is really good. Better than on pictures. I will definitely order again. My only feedback is the response time. I had to chase consultants few times before order and measureme... Ver mais
A empresa respondeu
The sarees , suits , fabrics etc from the Weavers Story are exquisitely n carefully crafted, from rich embroidery to elegant designs and a perfect stitch. Every item reflects quality and true craft... Ver mais
A empresa respondeu
The red sleeveless blouse i purchased had a terrible fit. Sent pictures to WS showing the fit while wearing, however no response. I don’t expect a refund, and pointless for me to spend $30-40 to retu... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Roupas
- também em
- Loja de Trajes Típicos
Informação fornecida por fontes externas variadas
At Weaverstory we know authenticity and quality are key for our customer satisfaction. We bring to you the best in quality, luxury and purety. You can trust us with your eyes closed :)
Informações de contato
253, Westend Marg, Near Garden of Five Senses, Saiyad UL Ajaib, Near Saket Metro Station, 110017, New Delhi, Índia
- +919810646345
- sujith@weaverstory.com
- weaverstory.com
4,1
Muito Bom
566 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 88% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good experience overall
Good experience overall. Email replies could have been timely.
1 de junho de 2024
Good quality stuff and excellent…
Good quality stuff and excellent customer service.
They custom embroidered a set for me! That was unexpected and delightful
18 de maio de 2024
Excellent service and quality of products
Martina was very responsive to my requests and did an excellent job of getting the products out to me on time. The blouse was well stitched and the whole ensemble came together very well!
21 de maio de 2024
Avaliação não solicitada
Wonderful experience!
I loved the fact that the delivery was swift and I was sent an email to inform me of the shipment. The packaging was good. On top of that they gave a discount voucher for future purchases!👍
13 de maio de 2024
The design and color was exactly as …
The design and color was exactly as featured online, Overall awesome quality
11 de maio de 2024
Resposta da Weaverstory.com
Dear Ms. Singh,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.
Thanking you,
Nishant Malhotra
Order showed up in good condition
Order showed up in good condition, slightly later than I expected. Overall a great experience compared to other South Asian clothing retailers.
10 de maio de 2024
Resposta da Weaverstory.com
Dear Danielle,
Thank you so much for the 4-star review! We’re thrilled to hear you had a great experience with us. Your satisfaction is our top priority, and we’re eager to meet your expectations to turn your next order into a 5-star experience. Please come back soon. We’re committed to making things perfect for you, and we’re excited to serve you again!
Thanks & Regards,
Nishant Malhotra
Founder
Amazing Collection
Beautiful collection! Customer service is very good, they would respond to me immediately. I have always loved buying sarees from Weaverstory and would continue to do so.
9 de maio de 2024
Resposta da Weaverstory.com
Dear Shagun,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're grateful for your kind words.
Thanking you,
Nishant Malhotra
Founder
Really good service and the quality of…
Really good service and the quality of the material is too good.
6 de maio de 2024
Resposta da Weaverstory.com
Thank you so much for this 5-star review, Ms Vijaya. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime
Lovely saree and great service.
I'm very happy with my saree, looks exactly as shown on the website. I sent a whatsapp message before I placed my order and Martina was very helpful even asked if I wanted to do a video call to show me other options but I said I liked the saree that I chose. She made sure that the saree and my fabric pieces were delivered on time. Will definitely recommend to friends. Thanks, Martina.
30 de abril de 2024
Resposta da Weaverstory.com
Prema ji,
Your review warmed our hearts! We're thrilled to have made your day. Looking forward to serving you again soon.
Thank you!
Nishant Malhotra
Team WeaverStory
Like their collection....but I wont shop here anymore
I really like their collection. Unfortunately their customer service is bad. Delayed or no response to my queries. Delayed shipping and No tracking information provided for the package. Overall, I hesitate to shop with them again
2 de maio de 2024
Resposta da Weaverstory.com
Dear Ma'am,
Customer satisfaction is our priority. Your experience isn't reflective of our standards and we're working diligently to prevent such instances. Your input is invaluable as we continue to work on improving our services. We understand your disappointment and would appreciate the chance to regain your trust. We'd be grateful for another opportunity to serve you better.
Regards
Nishant
Great place to shop for sarees.
I love the collection. The team is very good. I look forward to the sales
27 de abril de 2024
Resposta da Weaverstory.com
Sapna ji, your review warmed our hearts! We're thrilled to have made your day. Looking forward to serving you again soon.
Thank you,
Nishant Malhotra
Team WeaverStory
Great customer service
Great customer service. Love the customization options. Very open and easy to work with. Quality is top tier.
6 de maio de 2024
Avaliação não solicitada
Resposta da Weaverstory.com
Dear Tina,
Our team is overwhelmed and dancing, thanks to your glowing review! Your support means the world to us. Cheers to more fantastic moments together!
yours truly,
Nishant Malhotra
Team WeaverStory
I’ve been shopping with Weaverstory…
I’ve been shopping with Weaverstory since couple years. Each time not only is the product quality n workmanship awesome, but also their customer service is worth accolades.
4 de maio de 2024
Avaliação não solicitada
Lovely piece
Lovely piece , great service anc wonderful follow up .. keep it up team
30 de março de 2024
Resposta da Weaverstory.com
Once again, thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.
Best Regards
Nishant Malhotra
Tailoring not up to the mark
Tailoring not up to the mark
Mediocre quality
Took long time to deliver
Organza quality not silk kind
It feels polyester kund of organza does not falll well
Not worth the money you charge
30 de março de 2024
excellent customer service great…
excellent customer service great quality product i’m very pleased
30 de março de 2024
Resposta da Weaverstory.com
Once again, thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.
Thank you!
Nishant Malhotra
Banarasi Karan silk sarees
I bought two banarasi silk sarees. Loved both. Quality is very good.
29 de março de 2024
Resposta da Weaverstory.com
Dear Ma'am,
We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
Regards
Nishant Malhotra
The sarees and shawls look even better…
The sarees and shawls look even better in person than the pictures online! Very soft comfortable material.
29 de março de 2024
Resposta da Weaverstory.com
Dear Tasnim,
Once again, thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.
Thank you.
Nishant Malhotra
I had great assistance from Parina and…
I had great assistance from Parina and Ratna. They never failed to update me regularly and there's always a constructive feedback given for any items purchased. Thanks to both of them for a great job done passionately.
22 de março de 2024
Resposta da Weaverstory.com
We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
At WeaverStory, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that.
Thank you again,
Nishant Malhotra
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