We Buy Any Car® USA - Rockville, MD Avaliações 

Employee was friendly and nice but not honest about telling us what he looked at compared to what he reported on the computer and went as far as making up damage on the vehicle saying there was a large dent on the roof when there wasn’t, said he only noted it needed two front tires yet reported all 4, claimed there was damaged to two rims yet only showed pictures of one damaged rim and didn’t answer when I asked the location of the second rim, and reported a door was dented that wasn’t.

Update: I received a call from Matthew Remer about my review. We had a good discussion and when I gave him the full details of my experience, took notes and said they would take care of it on a business end and asked if I would change my review. Now I am receiving emails to change my review. If a customer leaving an honest review of their experience is this concerning then maybe you need to evaluate how customers are treated.

Raymond was thorough, nice, professional.
I received appropriate value for my car.
I will recommend to others.
Thanks

Simple online offer, followed by straightforward transaction through transparent car evaluation. It's much better than competitors. The office should have a better sign since it was almost hidden in the big building.

Great easy experience

Raymond was so pleasant and professional! He checked over my 2004 Honda Odyssey thoroughly and test drove it. Raymond took us back to his office and he put the information into his computer and explained everything that my old girl needed to have done to make her sellable. The check he cut us at the end of our visit was what we expected. Thank you, Raymond, for taking such good care of us! We will highly recommend your expert services! Sincerely, Mar and Brian Lodge

Raymond was incredibly professional and personable.

I owned a 14 year old car. The official dealer of carmaker sent me email and gave a high price, which turned out to be a bait. When I actually went there and asked for a quote, they only offed what is half of the price they mentioned in the email.
I then went to Webuyanycar office in Rockville, Maryland. When doing business with Webuyanycar.com, I felt I’m respected and not being taken advantage of.
Since it took a few weeks for the carmaker’s finance company to send me a lien release letter, during which, just for curiosity, I also went to another used car buying /selling place to ask a quote. They talked about some major mechanical problems, such as engine and transmission, which I know are not true. They just want to talk down the vehicle’s value.
So there’s no question Webuyanycar.com is the place to go to sell my car. During the transaction, Webuyanycar.com caught an error in the letter from the credit company, the local manager, Raymond, helped me to call the financing company and had the error fixed.
I highly recommend Webuyanycar.com for selling used vehicle.

Great experience. Would recommend to family and friends

The rep was professional and polite

The associate was very professional, polite and helpful.

The workers were very professional.

Raymond provided the best customer service! He was extremely knowledgeable, helpful & friendly. He truly went above and beyond for me and my son. The process was smooth and my price offer was very fair. I HIGHLY recommend using them, you will not be disappointed :)

Raymond was great. he took his time and assist me, l misplaced my title the paid off one,what I had was the old one with a lien on it, Raymond stayed on the phone way over 30 minutes to solve the issue by doing so he was apologetic towards me for the time that I spent in the office, he was calm and knowledgeable. I was surprised by his calmn and humbleness.

This was by far the easiest and smoothest vehicle transaction EVER. Raymond was great
Super kind, calm, straight forward, he always let you know what he was doing or what the next step was. 10/10!

Raymond was pleasant, low-key, and did not pressure us. He was knowledgeable, and able to handle a glitch in the paperwork.

After (2) disappointing encounters in trying to sell my wife’s car I decided to contact this company as a last resort. I should have called them first!
I was given a fair evaluation offer online and even though the actual appraisal was less I was able to complete the transaction because of the professionalism and integrity of both representatives that worked with me.

Raymond was great. He made the process quick and easy.

Superb job! Thanks