I spent a lot of time researching infra red masks, comparing brands and finally deciding on the omnilux brand. Then I looked at various sellers and settled on Wedoskin. From ordering support... Ver mais
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Veja o que dizem as avaliações
I had difficulty with an order that was initially confirmed and then not received by me for over 1 month. After many texts, emails back and forth, Liz was wonderful and so kind and helpful in figuring... Ver mais
I experienced delays with my order. I placed the order on April 5, and at the end of May I reached out to customer service for information regarding my order. Turns out there were supply delays on the... Ver mais
Easy shipping and purchase. Great sale price on Mother’s Day. If I had to pick anything that left me a little confused it was that when the product was bought from Shop, the shipping showed the produc... Ver mais
Detalhes da empresa
Escrito pela empresa
At wedoskin, we are proud to be Canadian-owned and operated, and one of the fastest-growing medical-grade skincare retailers in Canada. Our mission is to empower you to achieve radiant, healthy skin with a carefully curated selection of professional, clinic-trusted products. We carry an extensive range of medical-grade skincare brands including AlumierMD, Omnilux LED therapy, Colorescience sun protection, EltaMD skincare, BABOR luxury treatments, GM COLLIN advanced formulations, Yon-Ka Paris botanicals, Valmont anti-aging solutions, and many more. Each product is handpicked to deliver visible results, whether your focus is on anti-aging, acne care, sun protection, or restoring skin health. With Canada-wide shipping, seamless ordering, and a 100 day returns policy, wedoskin makes it easy to shop for premium skincare from the comfort of your home. Our dedication to quality and transparency ensures you receive only authentic products backed by science and trusted by professionals worldwide. From targeted serums and medical-grade sunscreens to luxurious moisturizers and advanced at-home devices, wedoskin is your trusted partner in self-care. Thousands of Canadians already rely on us as their go-to destination for results-driven skincare. Experience the wedoskin difference today — premium, medical-grade skincare delivered to your door, coast to coast.
Informações de contato
628 12 Avenue SW, T2R 0H6, CALGARY, Canadá
- 6043306364
- help@wedoskin.ca
- wedoskin.ca
4,6
Excelente
491 avaliações
Respondeu a 82% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great company with great products
Wedoskin has the best selection of medical grade products . I received my product promptly with excellent communication from the company. They even reached out to make sure that I had received my product as they were informed it had been delivered . Not to mention they do have great sales and promotions. They will definitely be my go to for all things skincare :)
1 de maio de 2026
Avaliação não solicitada
Delivery was quick
Delivery was quick. The owner (Julia) even checked in to make sure everything was okay. Products were accounted for - great service! Will be using them again in the near future.
29 de abril de 2026
Avaliação não solicitada
High Quality Product
Amazing product, so high quality. Efficient, professional and friendly communication.
19 de abril de 2026
Avaliação não solicitada
poor customer service
poor customer service. I reached out twice immediately after my order was placed and did not hear back.
8 de abril de 2026
Resposta da wedoskin.ca
We’re sorry to hear about your experience. We’ve checked our records and don’t see any messages from you, but we take customer support very seriously and pride ourselves on being responsive and helpful.
According to our system, your order was successfully delivered. If there’s anything you still need help with, we’d be more than happy to assist—please feel free to reach out again so we can make this right.
Easy to shop website with great prices…
Easy to shop website with great prices and free shipping! My order was processed very quickly and I had it within a few days! Thanks so much. I will shop with you again!
9 de abril de 2026
The price was right- $50 discount
The price was right- $50 discount
Quick delivery as well
The product is excellent- works well
26 de abril de 2026
Avaliação não solicitada
Had to hunt for my items on-line and Wedoskin had them all!
Wedoskin had the items I wanted in stock at a competitve price, on-line ordering was quick and efficient, and delivery was fast. I received personalized service from the team when one item had to be back-ordered because I purchased multiple quantities. Outstanding customer service experience!
20 de abril de 2026
Avaliação não solicitada
The delivery took almost a month for 2…
The delivery took almost a month for 2 little products and they came separately. I could find it elsewhere same price and it would have come sooner
9 de abril de 2026
Resposta da wedoskin.ca
Adriana,
Thanks for your feedback. The items in your order were marked as backordered at the time of purchase, which can affect delivery timing.
That said, your order was delivered within the stated shipping timeframe (SLA) provided at checkout. To minimize delays, we also split the shipment and covered the additional cost on our end so you could receive items as soon as they became available.
We understand waiting can be frustrating, but we aim to be transparent about timelines so customers can choose the shipping option that best suits their needs. We recommend you chose express shipping if you require product within the next few days.
Great packaging and timing and the…
Great packaging and timing and the products are great
6 de abril de 2026
Great product
7 de abril de 2026
Great Service
Great Service! Quick delivery and great communication. I will be using them again.
7 de abril de 2026
2 wks delivery is not good in this day…
2 wks delivery is not good in this day and age.
13 de abril de 2026
Really happy with my experience
Really happy with my experience! The customer service was great—super friendly and quick to respond. My order arrives and everything was nicely packaged.
23 de abril de 2026
Avaliação não solicitada
Worst shipping experience I’ve ever…
Worst shipping experience I’ve ever had! It took 18 days for my order to arrive in Montreal. While I understand there may have been delays due to the Easter promotion, this still feels excessive. On top of that, I didn’t receive the assorted sample as promised, even though my order exceeded 250$. Overall, I’m very disappointed with my first experience ordering from this company.
23 de abril de 2026
Avaliação não solicitada
Resposta da wedoskin.ca
Hi there,
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
We’d absolutely like to help make this right, but since this review is anonymous, we don’t have a way to locate your order. Please reach out to our support team with your order number so we can look into the missing sample and assist you directly.
Regarding shipping, delivery times can vary depending on the items ordered and their availability with our suppliers. In some cases, products may be on backorder, which can extend fulfillment timelines.
We understand the frustration and are here to help—please get in touch so we can resolve this for you.
Best selection & prices!
Large selection, great products and great prices! I took advantage of their Easter sale and loaded up, got 30% off my products plus an amazing gift with purchase which included 3 products! This was my second order, and will definitely be ordering from here again!
4 de abril de 2026
The LED mask is perfect and I was able…
The LED mask is perfect and I was able to get it at a more affordable price too!
17 de abril de 2026
Avaliação não solicitada
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