Very poor service from Weekend Offender. My partner and I are very loyal customers. My partner has around 30 crew neck T-shirts. I purchased two in his usual size and they were oversized fit. After... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Very poor service from Weekend Offender. My partner and I are very loyal customers. My partner has around 30 crew neck T-shirts. I purchased two in his usual size and they were oversized fit. After... Ver mais
A empresa respondeu
Toller Shop mit großartigem Kundenservice! Bestellung ist beim Versand abhanden gekommen. Weekend Offender hat mir sofort nach Kontaktaufnahme die Bestellung neu fertig gemacht und zugesendet! D... Ver mais
A empresa respondeu
Amelie at the Bridgend Outlet, and her male assistant ( didnt get his name ) were A1 , proffesional , informative , helpful and polite.. the young lady ,Amelie , took time and wasnt pushy in any way... Ver mais
The quality of the products and professionalism of service are exemplary. Every time I've ordered online they have been delivered quickly and with an effortless checkout system. The addition of the... Ver mais
A empresa respondeu
No-nonsense, functional clothes with an insubordinate twist. ADMIT NOTHING. Weekend Offender.
Units 3 & 4 New Zealand Court, Kingsway Park Close, DE22 3FP, Derby, Reino Unido
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
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Very poor service from Weekend Offender. My partner and I are very loyal customers. My partner has around 30 crew neck T-shirts. I purchased two in his usual size and they were oversized fit.
After a lot of conversations they have finally admitted they’ve changed their supplier of T-shirts and the full details of the size guide and fit are stated on the website. No they are not!! The sleeves are elbow length, the neckline wider and the T-shirts are a relaxed fit.
As they are my partners usual size I took the labels off ready to iron so he could wear it, but when he tried it on it drowned him. If you are going to change the supplier, let your customers know. They are going to have so many disappointed customers. They have just lost two of them

Resposta da Weekend Offender
Toller Shop mit großartigem Kundenservice!
Bestellung ist beim Versand abhanden gekommen.
Weekend Offender hat mir sofort nach Kontaktaufnahme die Bestellung neu fertig gemacht und zugesendet!
Da hab ich schon ganz andere Erfahrungen gemacht.
Ganz große Klasse!

Resposta da Weekend Offender
Amelie at the Bridgend Outlet, and her male assistant ( didnt get his name ) were A1 , proffesional , informative , helpful and polite.. the young lady ,Amelie , took time and wasnt pushy in any way , and it was a pleasure to deal with her!!!
BLUEBIRDS!!!
Title: Nearly 7 weeks waiting for delivery – no clear resolution from Weekend Offender and DHL
I ordered from Weekend Offender and have now been waiting almost 7 weeks for my delivery. The entire process is still not properly resolved.
Initially, the wrong item was sent. I had to return it at my own expense. Only after the incorrectly delivered parcel arrived back at the company was my actual order even shipped. Throughout this process, I have repeatedly followed up (at times daily), but without any real progress or clear resolution.
There was also no transparent communication during the shipping process via DHL. The tracking information was inconsistent and never provided a clear or reliable delivery status.
What is especially disappointing is the communication from both sides. Both Weekend Offender and DHL mainly respond with generic standard replies, without taking responsibility or offering a concrete solution.
As a form of “goodwill,” I was only offered a bucket hat, which is not appropriate given the circumstances. After nearly 7 weeks, there is still no proper final resolution.
I therefore expect this case to be escalated to management level at both companies and properly investigated.I need to clarify that the statement about a refund for return postage is not correct in my case. I have not received any reimbursement for return shipping costs.
The main issue also remains unresolved: after nearly 7 weeks there is still no clear delivery or final resolution of my order.
I would appreciate accurate updates that reflect the actual status of the case, as well as a concrete solution rather than general statements that the matter is already resolved.
I am still waiting for a proper final resolution.

Resposta da Weekend Offender
Good clothes but it’s long returning so 1 star! Damon Donzella the name. Mess with my time you get a 1 star djd_damon yahoo.com

Resposta da Weekend Offender
Absolutely awful service Ordered a jacket and pair trainers nearly 2 weeks ago DPD FAILED TO DELIVER I CALLED WEEKEND OFFENDER SPOKE TO A LADY WITH A DISGUSTING ATTITUDE DIDNT EVEN ASK IF I WANTED TO REORDER AND DIDNT EVEN APOLOGISE WILL NEVER GET ANYTHING FROM THIS COMPANY AGAIN AND CLOSING ACCOUNT

Resposta da Weekend Offender
This company has one of the best customer services ive ever used. Always happy to help out and always friendly and answer back sraight away. Cant fault there products either. Keep you up to date when new releases are out as well. Definitely ten out of ten on the customer services. Think its usually Louise/Nicole i speak with.

Resposta da Weekend Offender
Bought many things.
Quality great and always getting better and better.

Resposta da Weekend Offender
Fantastic a range of clothes for all ages and plus size. Been shopping with this company for the last 4 years with the great service.

Resposta da Weekend Offender
I love the brand, the deliveries are always correct and customer service is great. I'm beginning the journey to complete my Weekend Offender only wardrobe.

Resposta da Weekend Offender
Todo perfecto, tallaje acorde a la descripción y envío en tiempo.

Resposta da Weekend Offender
Quality products beautiful clothing designs.
Regular customer.
Highly recommend
Reasonably priced.
Husband loves this brand.

Resposta da Weekend Offender
Amazing purchase highly recommend

Resposta da Weekend Offender
Always a pleasure buying from em, goods are always spot on. If ever any issues they always get sorted straightaway.

Resposta da Weekend Offender
New to the brand, 1st class items, really impressed with quality and prices.

Resposta da Weekend Offender
Quality and best customer service and fantastic deals

Resposta da Weekend Offender
Encuentro articulos de buena calidad, buen precio y rapida entrega a pesar de ser internacional.

Resposta da Weekend Offender
Excellent site. Des produits fabuleux et un service client excellent.

Resposta da Weekend Offender
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