Slight issue arising from difficulty with the legs on the glasses. They are not sitting quite level. Making the glasses dip slightly down on right Something that is easily remedied with a little ca... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Gregor contacted me re my father in a care home Connect care had been to visit him and done a full battery of tests Gregor gave me the results and recommended what glasses he would need... Ver mais
We needed replacement glasses urgently for our 93yr old Mum who’s in a care home. I spoke with Gary on the Saturday who sent out a lovely young man called Marcus on Monday morning who was kind and c... Ver mais
Jenna and Marcus visited today and what a lovely manner they had with our residents. They both showed compassion and understanding when speaking with them and during the test. Thanks guys as always... Ver mais
Detalhes da empresa
Escrito pela empresa
Connect Eyecare set out to improve everything about mobile eyecare. We started by building an entirely new mobile eyecare service from the ground up, and kitted out our optometrist with industry leading equipment to ensure they are at the top of their game. We designed a visually-soothing uniform that embody our commitment to care, and help reassure our patients they're in good hands.
Informações de contato
52-53 Cloud Building, Morris Park, 37 Rosyth Road,, G5 0YD, Glasgow, Reino Unido
- 0141 899 0027
- support@ConnectEyecare.co.uk
- welcomeeyecare.com
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Disgraceful
Utterly disgusted at the so called service from this company. My mother's glasses were apparently ready by the 26th June. She is still waiting on them. After a complaint by my brother, the promised the glasses would be delivered by next day courier. She is STILL waiting. My mother is in a care home. And 1 of the very few things she has left to enjoy, is her sight/reading a card someone has sent. Sending a card. Reading a little of the paper. We, as a family , are DISGUSTED by your lack of empathy and empty promises

Resposta da Connect Eyecare
Great service- speedy delivery
Great service- speedy delivery, managed to help me save money too! Definitely recommend this company! Got my aunt sorted in her care home in no time! Thank you! Phyllis Devlin

Resposta da Connect Eyecare
Staff are very helpful and friendly
Staff are very helpful and friendly

Resposta da Connect Eyecare
10/10 service
10/10 service - my mum got her new glasses today & they look great! Very happy with the service & Sarah was very friendly! Thank you!

Resposta da Connect Eyecare
Sarah
Sarah, is really friendly and the staff that attended our Care home are so friendly and helpful.

Resposta da Connect Eyecare
Great Support
Staff are always cheery, helpful and kind to our residents. Sarah is thoughtful and goes out of her way for the residents.

Resposta da Connect Eyecare
Sarah and the rest of the staff at…
Sarah and the rest of the staff at Connect Eyecare are always excellent. Very friendly and professional and couldn't ask for a better company to service our care home.

Resposta da Connect Eyecare
Had a very good experience with Gary…
Had a very good experience with Gary today,
Very professional and helpful,
I can not thank him enough, for all the information he gave me.

Resposta da Connect Eyecare
This is an excellent service for…
This is an excellent service for residents in care homes. They are very patient and do not rush their clients. They explain all the tests that they are carrying out and we are extremely happy with the eye care they provide.

Resposta da Connect Eyecare
Perfect for care home residents.
Perfect for care home residents.

Resposta da Connect Eyecare

Resposta da Connect Eyecare
Excellent and extremely prompt service…
Excellent and extremely prompt service from Connect Eyecare in carrying out a basic repair to my Dad's glasses. First class service - would recommend.

Resposta da Connect Eyecare
I would like to thank you Sarah and ann…
I would like to thank you Sarah and ann maire they are very helpful and the residents enjoyed seeing them. So good with the residents talking to them taking time with them and not rushing there. Brilliant job always smiling and happy

Resposta da Connect Eyecare
Great customer experience
Great experience getting eye assessment and glasses for my mother. Connect Eyecare were quick, efficient and thorough and especially helpful when it came to helping my mother without me in attendance, given she had recently started living in a care home. Thank you Connect Eyecare!

Resposta da Connect Eyecare
Great interaction with residents
Great interaction with residents, Sarah and Anne-Marie were fantastic with the residents making them feel comfortable while showing dignity and respect

Resposta da Connect Eyecare
Excellent
Excellent service provided to my elderly father at his care home. Would recommend.

Resposta da Connect Eyecare
Sarah and Annemarie were fab
Sarah and Annemarie were fab and done a great job of assisting the residents in the care home

Resposta da Connect Eyecare
Excellent experience
Excellent experience. Looked after the residents very well and spent time and care with them.

Resposta da Connect Eyecare
Both Scott and Gary listened to my…
Both Scott and Gary listened to my initial concerns and, importantly, took the necessary time and care to give a detailed explanation of the patient’s process and supplementary advice. This has resulted in a very positive outcome as well as excellent patient care.

Resposta da Connect Eyecare
Sarah and Ann Marie carried out our…
Sarah and Ann Marie carried out our residents eye tests today. They both made our residents feel comfortable and explained everything they were doing.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







