Super service
Super service! Fijn in het contact en heel klantvriendelijk. Betrouwbare plek om te bestellen! :)
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Welldium is the leading digital platform for professional supplements in Europe. Practitioners can create personalized treatment plans, including dosage recommendations, and share them directly with their patients. Patients receive a clear overview and can order recommended products from multiple brands in a single shopping cart. Welldium offers access to over 2,900 products from more than 115 brands. The platform is built on over 30 years of experience in logistics and distribution and ships over 100,000 orders annually to more than 30 countries.
Floriadelaan 10, 5928 RK, Venlo, Holanda
Respondeu a 50% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Super service! Fijn in het contact en heel klantvriendelijk. Betrouwbare plek om te bestellen! :)
They have great products (a wide product range), and, for me as a kinesiologist who works with clients, their customer service is outstanding. Very prompt and customer friendly.
Very quick shipping. I did have a problem with the delivery from the courier service, but Welldium followed up and offered to set the situation right. As it turned out, my order eventually did reach me. I am very satisfied with how Welldium handled my problem. I will certainly be ordering from them again.
So much delay, just informing days later that the parcel should be arrived and it was a probiotic needed for my treatment of antibiotics. They told me they are working how to solve the delays.
I asked from a box of vitamin D to make "a repair issue" and they suggest to change my trustpilot comment, what I have done.
It is supposed the doctors doesnt have commisions
Thanks

Resposta da Welldium
J'ai enfin pu récupérer mon colis.Le problème venait de leur transporteur (GLS, à fuir). La personne avec qui j'étais en contact Chez Welldium a changé de transporteur (DHL) et colis est finalement arrivé sans problème.
Både som behandler og kunde, er jeg godt tilfreds, jeres leverings tid er blevet sat væsentlig ned og i er gode til at hjælpe mine patienter hurtigt, hvis de har problemer med feks betalingen.
Jeg bestilte varer for næsten 700 kr. den 7/2-2025 og Welldium shippede først varen 7 dage senere den 14/2-2025 efter at jeg havde skrevet og rykket for pakken. Jeg modtager først pakken 19/2-2025.
Det er al for lang leveringstid.
Jeg bestilte via link, som jeg havde fået hos min hormon-terapeut til jeres hjemme, fordi jeg skulle hurtigt igang med en udrensningskur, inden jeg skulle igang med en livsvigtig behandling. Så det har nu forsinket mig 1 uge.

Resposta da Welldium
Welldium har vitterlig en kundeservice, der er helt i top. Man sidder ikke længe og venter, så er der styr på tekniske spørgsmål og andet via chat.
Chatfunktionen er genial. Når du er logget ind, så gemmes den. Og du kan se tilbage på egne spørgsmål.
Godt udvalg af anerkendte mærker.
Intuitiv platform.
Good feedback, support and kindness and fluently delivery, well done, nice work!
I have had a really good experience with Welldium. What I really like about Welldium is that you have pretty much every supplement from the most reputable laboratories from all around the world and at the best price. Before I used Welldium, I had to make multiple orders from different websites and thus I had to pay huge taxes and customs fees. Now this is ancient history. I want also to thank the support service (especially Katerina) for their great professionalism and kindness. For me, Welldium is the best place to order your supplements.
As a practitioner, I constantly strive to provide the best possible care to my clients, and Welldium has been instrumental in helping me achieve that.
With its comprehensive database of high-quality supplements and personalized recommendations, I can tailor my approach to each client's unique needs, which not only improves the outcome but also deepens the trust and rapport with my clients.
The platform's collection of high-quality supplements ensures I can access the most reliable and effective options available. I no longer have to spend hours researching and checking different products.
Using Welldium has also optimized my workflow. I can easily access the information I need and adjust my client’s supplement regimens. It has made my job easier and more efficient, allowing me to focus on what matters most—delivering exceptional care to my clients.
If you're looking to enhance client care, improve outcomes, and elevate your practice to new heights, Welldium is the platform you need.
The selection of products is very good and the service from all the team is excellent. I rarely need to look elsewhere for products to support my clients.
Det er fantastisk, at kunne handle alle tilskud på 1 link.
I would like to say I was more than satisfied with the support and friendliness of the people I dealt with. The service was excellent and I received my order very quickly. I would use them again without a doubt.
I have just received my order from Welldium with minimal delay and the service was excellent . All queries answered promptly by efficient and polite staff either by chatline or email, or both and then they send you a copy of your onlline chat, The only problem we encountered was with their order form which was a bit confusing when we were asked to put in my nutritionist name because then it looked like it was going to be send to her instead of us, although this minor problem was promptly and very politely sorted by their staff, so yes, I would have no problem recommending this company for anyone looking for supplements, especially within the European market.
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.