Zero accountability, they stop taking your calls once you sign up. Fake company it seems.
If I could, I would have given them a 0 star rating. Once you sign up with them, zero accountability. They stop taking your calls. Shamelessly lie to you on your face. Their main number gets blocked and their what’s app doesn’t get answered. I am pretty sure this 5 star review was a fake one. Everyone says he is this manager and that manager. I think it’s a bunch of relatives or friends scamming people.
Do not sign up with them if you want to save yourself from a headache no matter how sweet their deal sounds.
These guys are the worst I have dealt with.
Resposta da Welsync Solutions
Hi Armour,
We’re sorry to hear that you’ve had this experience. We take feedback like this seriously, and we certainly don’t want any customer to feel that their concerns are being ignored after signing up.
In this particular situation, there were issues related to the payment provider involved in the setup, which caused delays and communication gaps that were outside of the normal process we aim to provide. That said, we understand that as our customer, your expectation is for us to help resolve the issue regardless of where the underlying problem originates.
We would appreciate the opportunity to look into your specific case, understand what happened, and work toward resolving any outstanding concerns. Please reach out to us directly with your account details so our team can review this with you.
We value our customers and remain committed to providing transparent communication and proper support throughout the relationship.
Best regards,
Welsync Solutions
