We are happy with the scooter but only 4 stars because firstly the silence from receipt email until the one telling us it was being delivered, so on info always makes you worry. secondly there was a l... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Product delivered to Northern Ireland as arranged using Royal mail, 48 hours tracked, but due to the Brexit situation it arrived after the first request for a product review. Unfortunately it takes l... Ver mais
A empresa respondeu
Fold up scooter delivered quickly but unfortunately it is too heavy at 16kg for me to lift into my car boot alone! It folds up manually. I was hoping to improve my independence so disappointed! It doe... Ver mais
A empresa respondeu
Excellent service. My order was dispatched quickly and packaged securely. I contacted Welzo with a minor query and received a very prompt and helpful reply. I will definitely be using Welzo again... Ver mais
A empresa respondeu
4,1
Muito Bom
2 mil avaliações
Respondeu a 94% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very good service.
Very good service from Anna. She was answering my emails very quickly and in very polite way.
At the beginning I had an info from my email provider that the first email which I had from the company was suspicious. It was quite tricky info for me. I emailed the company and ask when I will have my parcel. Anna was always answering very quickly and politely. I was looking forward for the product which I have ordered and Anna promised me to have it as soon as possible and shekels her promise 😊
9 de abril de 2026
Avaliação não solicitada
Good company
Good company, lovely customer service. Products are great.
18 de abril de 2026
Avaliação não solicitada
Great service with quick delivery
Great website with thorough checks before medications are sent. Quick and easy ordering. Recommended!
16 de abril de 2026
Avaliação não solicitada
Brilliant team
Brilliant team, careful and mindful dispensing. Thank you!!
20 de março de 2026
Avaliação não solicitada
My experience was first rate
My experience was first rate! Products simple to order online at a decent cost. Delivered within a few days. THANK YOU!
6 de abril de 2026
Avaliação não solicitada
Brilliant really pleased with it thank…
Brilliant really pleased with it thank you
16 de abril de 2026
Avaliação não solicitada
Bit of a wobble, but mind was set at ease
Bit of a wobble at first with regards to shipping and being informed where the parcel is. But I emailed and within about an hour a very helpful young lady named Anna got in touch to sort things out. She was quick, courteous and knew what she was doing. Completely set my mind at ease. Customer service is far from dead.
Thanks for the help. :)
17 de abril de 2026
Avaliação não solicitada
Ordered a product a month ago and it…
Ordered a product a month ago and it never arrived. Tried to get in touch with the company to find out what happened to it, never heard back from them , absolutely avoid !!
24 de março de 2026
Avaliação não solicitada
Resposta de Welzo
Dear Rhys,
Thank you for taking the time to share your feedback, and we sincerely apologise for the frustration and inconvenience caused by this experience.
We would like to confirm that we are already in contact with you regarding your order and have provided a resolution.
We appreciate your patience and remain committed to supporting you through to completion.
Kind regards,
The Welzo Customer Care Team
Resposta de Welzo
Dear Kelvin,
Thank you so much for your kind review!
We're really pleased to hear that your order arrived quickly and that you're happy with the products. Fast delivery and great quality are two things we pride ourselves on here at Welzo, and it's always lovely to know that comes through for our customers.
Thank you again for choosing Welzo, and we very much hope to see you again soon!
Kind regards,
The Welzo Customer Care Team
Very easy to use and helps me to keep…
Very easy to use and helps me to keep a spare inhaler with me when i need one
15 de abril de 2026
Avaliação não solicitada
Resposta de Welzo
Dear Customer,
Thank you so much for your kind review!
We're really pleased to hear that you found the process easy to use and that it's been a convenient solution for you. Providing our customers with easy access to the products they need is at the heart of what we do here at Welzo, and it's wonderful to know that we've been able to make a practical difference for you.
Thank you again for choosing Welzo, and we very much hope to see you again soon!
Kind regards,
The Welzo Customer Care Team
Excellent service
Excellent service, communication and value thank you.
11 de abril de 2026
Avaliação não solicitada
Resposta de Welzo
Dear Gareth,
Thank you so much for your kind words!
It's really wonderful to hear that you were pleased with our service, communication and value. We put a great deal of effort into making sure every customer feels well looked after and gets the best possible experience from start to finish, so knowing that all three came through for you means a great deal to the whole team here at Welzo.
Thank you again for choosing us, and we very much look forward to seeing you again soon!
Kind regards,
The Welzo Customer Care Team
Fold up scooter delivered quickly but…
Fold up scooter delivered quickly but unfortunately it is too heavy at 16kg for me to lift into my car boot alone! It folds up manually. I was hoping to improve my independence so disappointed! It doesn’t seem very good quality and is only supplied with one battery, not 2! Spare space is empty where the second battery could sit.
27 de março de 2026
Avaliação não solicitada
Resposta de Welzo
Dear Debbie,
Thank you so much for taking the time to leave us a review!
We're really pleased to hear that your scooter was delivered quickly and that you've been able to try out the fold up system. We're glad it arrived promptly and in good order.
Thank you again for choosing Welzo, and we hope to be of service to you again in the future!
Kind regards,
The Welzo Customer Care Team
We are happy with the scooter but only…
We are happy with the scooter but only 4 stars because firstly the silence from receipt email until the one telling us it was being delivered, so on info always makes you worry. secondly there was a little minor damage to the hub caps ( Which has been dealt with By Anna). also the 1st review request came by email before the scooter was delivered and this the second one 3 days after delivery, please give us a chance.
15 de abril de 2026
Avaliação não solicitada
Resposta de Welzo
Dear Trevor,
Thank you so much for taking the time to leave us such honest and constructive feedback, and we're really glad to hear that you're happy with your scooter!
We're also sorry to hear about the minor damage to the hub caps on arrival, but we're really pleased to know that Anna was able to sort that out for you swiftly. We'll be sure to pass on your patience and understanding to her!
Thank you again for your patience, understanding and for choosing Welzo.
Kind regards,
The Welzo Customer Care Team
Delivered to NI
Product delivered to Northern Ireland as arranged using Royal mail, 48 hours tracked, but due to the Brexit situation it arrived after the first request for a product review. Unfortunately it takes longer than mainland. Thanks 🙏🏻
I can't comment on the product yet because I've only used it for a few days/doses.
7 de abril de 2026
Avaliação não solicitada
Resposta de Welzo
Dear Claire,
Thank you so much for your kind and understanding review, and for taking the time to share your experience with us!
We're really pleased to hear that your order was delivered successfully to Northern Ireland as arranged.
We hope you're settling in well with your product and that you continue to enjoy it over the coming days. Please don't hesitate to reach out to our customer care team if you have any questions or need any assistance along the way.
Thank you again for your patience and for choosing Welzo. We very much hope to see you again soon!
Kind regards,
The Welzo Customer Care Team
A company you can trust
This is a company with style and quality
with all it`s amazing products for sale
Many Thanks
15 de março de 2026
Avaliação não solicitada
Resposta de Welzo
Hi Irving,
Thank you so much for your kind words — it truly means a lot to us.
We’re delighted to hear that you found Welzo to be a company you can trust, and that our focus on quality and presentation stood out to you. We put a great deal of care into curating our product range and ensuring that everything we offer meets high standards, so it’s incredibly rewarding to see that reflected in your experience.
Your support and feedback are greatly appreciated, and we look forward to continuing to provide you with products and service that live up to your expectations.
Many thanks again,
Anna at Welzo
Resposta de Welzo
Hi Carol,
Thank you for your lovely feedback!
We’re really pleased to hear that your experience with Welzo was quick and easy — that’s exactly what we aim for. From browsing to checkout and delivery, we’re always working to make the entire process as smooth and efficient as possible for our customers.
It’s great to know we delivered on that for you. We truly appreciate your support and hope to see you again soon.
Warm regards,
Anna at Welzo
Delivery my product in time and in good…
Delivery my product in time and in good condition
Thanks a lot
14 de abril de 2026
Avaliação não solicitada
Resposta de Welzo
Hi Okugo,
Thank you very much for your thoughtful review.
We’re so glad to hear that your order arrived on time and in good condition — ensuring reliable delivery and maintaining product quality throughout transit is something we take very seriously.
Your feedback reassures us that we’re meeting those standards, and we’re grateful you took the time to share your experience. We look forward to serving you again in the future.
Thanks again,
Anna at Welzo
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