Excellent delivery service and item arrived well packaged and not damaged. Took the opportunity of the sale to order a new Christmas tree, it’s not been opened yet but I’m sure it will be of excellent... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Very happy with my purchase quick delivery and well packed . Definitely will be ordering again in future 👍well worth the money . Thank you x
A empresa respondeu
Awful customer service. Reached out regarding issue and received the worst support. I definitely would never use this company again. The pre lit tree was terrible quality. It looked like the lights we... Ver mais
A empresa respondeu
Love WeRChristmas products, I already have one of their real looking Christmas trees, and am an avid collector of their glass baubles. Very quick delivery and value for money. I wish I could att... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At WeRChristmas, our family values and commitment to customer satisfaction guide everything we do. Just like the warmth of a festive gathering, we aim to bring joy, togetherness and a touch of Christmas magic into every home. Our range of Christmas trees, garlands, wreaths, enchanting décor and magical lighting is thoughtfully curated to help you create a truly memorable festive season. Every item is carefully selected and rigorously tested to ensure exceptional quality, lasting value and years of enjoyment. Family is at the heart of our brand, and we bring that same spirit of care into every aspect of our business. We believe in offering products you can trust, crafted to high standards and designed to elevate your Christmas celebrations. Everything we create is made with you in mind, helping you build magical moments with the people who matter most. We also believe in celebrating responsibly. From ethical sourcing to reducing our environmental impact, we’re committed to ensuring a greener Christmas for future generations. From our family to yours, WeRChristmas is here to help you make the most wonderful time of the year truly unforgettable.
Informações de contato
Marine Drive, PR9 9LY, Southport, Reino Unido
- support@Werchristmas.co.uk
- werchristmas.co.uk
4,4
Excelente
9 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I found the perfect set of lights for…
I found the perfect set of lights for my display but on arrival 2 of the strings didn’t work, I contacted their customer service team and received excellent support from Holly and after some diagnostics replaced the faulty strings at no charge.
Absolutely excellent customer service
3 de junho de 2026
Avaliação não solicitada
Resposta da WeRChristmas
We're so glad we could help resolve the issue with your lights quickly and efficiently. We appreciate you sharing your positive experience with our customer service team!
WeRChristmas Team
Gr8 Service
Ordered online.
Kept up to date with delivery details.
Delivery intact and as Ordered.
Gr8 Service
15 de novembro de 2025
Resposta da WeRChristmas
We're so glad to hear you had a great experience with our online ordering and delivery! Thank you for your kind words.
WeRChristmas Team
Great company to deal with
Great company to deal with , quality products . Quick Delivery .
26 de maio de 2026
Resposta da WeRChristmas
Wendy Brennan,
We're happy to hear you appreciate our quality products and quick delivery! We value your feedback.
WeRChristmas Team
Fast reliable and our house looked…
Fast reliable and our house looked amazing. Thank you
5 de janeiro de 2026
Resposta da WeRChristmas
Adrian Moore,
We're so glad your house looked amazing! We appreciate your kind words.
WeRChristmas Team
Extremely happy with the service I…
Extremely happy with the service I received
26 de outubro de 2025
Resposta da WeRChristmas
We're glad you were happy with our service. Thank you for your kind words!
WeRChristmas Team
I ordered a huge amount of curtain…
I ordered a huge amount of curtain lights and wanted more, unfortunately some of the curtain lights are not working, I have repeatedly emailed the company and asked them to please call me, they say they don’t this, they only have email communications. This is such a shame as the lights if they work look great. I’m supposed to be able to keep adding lights up to 12000 lights, I have put 2000 lights and it won’t work with any more. I have paid £1500 and wanted to get more as this is only a 1/4 of the room and they haven’t come back to me after multiple emails and yes I’m begging for them to get in touch. If the customer service doesn’t improve i wouldn’t order from them at all.
I will update this if I get a response from them.
Updated review, the lady has now given me her phone number and we have ran through my questions and queries, this for me is so much easier than endless emails and trying to explain things in emails . All has been resolved. So I can now say I’m extremely happy with the service.
The lights look fantastic and I’m hoping to get it all finished and I have added more.
20 de maio de 2026
Avaliação não solicitada
Resposta da WeRChristmas
We appreciate you sharing your experience and feedback regarding the curtain lights. We are truly sorry to hear about the issues you've encountered with the lights not working and the difficulties with our communication process. We understand your frustration, especially given the significant investment and your desire to complete your project. We are actively reviewing your case to understand what went wrong and currently reaching out to you directly to resolve this.
WeRChristmas Team
Quality product at very reasonable price.
Quality product at very reasonable price. Speedy delivery.
10 de dezembro de 2025
Resposta da WeRChristmas
Raj,
We're happy you received a quality product at a reasonable price, delivered quickly.
WeRChristmas Team
Great product and timely delivery
Excellent product at again a good price, packaging was adequate and postage was done in a timely manner.
Communication between the company was good
11 de maio de 2026
Resposta da WeRChristmas
We're happy to hear you found our product excellent and well-priced. We appreciate your positive feedback on our communication and timely postage.
WeRChristmas Team
Excellent quality
Purchased some Christmas baubles for our annual event. Always good quality and they were delivered speedily. Excellent service as usual.
11 de maio de 2026
Resposta da WeRChristmas
We're so pleased you found our Christmas baubles to be of good quality and that delivery was speedy. We appreciate your continued support!
Kind Regards,
WeRChristmas Team
Resposta da WeRChristmas
We appreciate your kind words!
Many Thanks,
WeRChristmas Team
Resposta da WeRChristmas
Thank you so much!
Many Thanks,
WeRChristmas Team
Love looking to buy stuff,order comes…
Love looking to buy stuff,order comes quick,packaged great
27 de abril de 2026
Resposta da WeRChristmas
Josette Price,
We're happy to hear that you enjoy browsing our selection and that your order arrived quickly and well-packaged! We appreciate your positive feedback.
WeRChristmas Team
Good quality deco mesh rolls and…
Good quality deco mesh rolls and arrived in good time.
27 de abril de 2026
Resposta da WeRChristmas
scottbevdonhotmail.com,
We're happy to hear that you received good quality deco mesh rolls in good time. Thank you for your positive feedback!
WeRChristmas Team
Goods arrived on time and in excellent…
Goods arrived on time and in excellent condition would recommend them to buy from
1 de dezembro de 2025
Resposta da WeRChristmas
Robert Williams,
We're happy to hear that your goods arrived on time and in excellent condition. We appreciate your recommendation and positive feedback!
WeRChristmas Team
Great products and speedy delivery
Great products and speedy delivery, have ordered from them multiple times and never had any issues.
1 de dezembro de 2025
Resposta da WeRChristmas
Mr Arron Summers,
We're happy to hear that you consistently receive great products with speedy delivery and have never experienced any issues. Thank you for your continued support!
WeRChristmas Team
So easy to purchase and when opened…
So easy to purchase and when opened even better than expected,thank you ,love it
15 de abril de 2026
Resposta da WeRChristmas
Pat Cozens,
We're happy to hear that you found it easy to purchase, and we appreciate that you love the product and that it exceeded your expectations!
WeRChristmas Team
First time purchasing from you and over…
First time purchasing from you and over the moon with my New Christmas Tree I bought online in the sale, super quick delivery and as an avid Christmas Tree decorator Im over the moon with the tree especially the amount branch tips, look forward to decorating it 😀
15 de abril de 2026
Resposta da WeRChristmas
Donna Wilson,
We're happy to hear that you are over the moon with your new Christmas tree! We're so glad the delivery was super quick and you are pleased with the amount of branch tips. Thank you for your purchase and positive feedback.
WeRChristmas Team
Always great items quick delivery very…
Always great items quick delivery very happy with my last order thank you ☺️
20 de novembro de 2025
Resposta da WeRChristmas
Anonymous ,
We're happy that you're very satisfied with your recent order and our quick delivery service! We appreciate your positive feedback.
WeRChristmas Team
WeRChristmas are the ‘Go to’ for anything Christmas related! Great quality artificial trees!
WeRChristmas are the ‘Go to’ company for anything Christmas related.
We bought an 8ft tree from them and it was of great quality and their customer service was great also.
I would definitely revisit to purchase again, the transaction was pain free, straightforward an efficient.
17 de novembro de 2025
Resposta da WeRChristmas
Kenny,
We're happy to hear that you consider us the 'Go to' company for Christmas! It's great knowing the 8ft tree met your expectations and that you found our service helpful. We appreciate your feedback and look forward to your future purchases.
WeRChristmas Team
I have brought so many items from…
I have brought so many items from WeRChristmas. Year after year I keep returning to buy items. All items arrive safely wrapped and delivery is always quicker than expected.
3 de janeiro de 2026
Resposta da WeRChristmas
Carey,
We're happy to hear that you're consistently pleased with your purchases from us! It's great to know our items arrive safely and our delivery exceeds expectations. Thank you for your continued support and positive feedback.
WeRChristmas Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.