Excellent delivery service and item arrived well packaged and not damaged. Took the opportunity of the sale to order a new Christmas tree, it’s not been opened yet but I’m sure it will be of excellent... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I've bought from weRchristmas alit,live your items,can't wait for Christmas,great items,easy service,easy to purchase
Awful customer service. Reached out regarding issue and received the worst support. I definitely would never use this company again. The pre lit tree was terrible quality. It looked like the lights we... Ver mais
A empresa respondeu
Very happy with my purchase quick delivery and well packed . Definitely will be ordering again in future 👍well worth the money . Thank you x
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At WeRChristmas, our family values and commitment to customer satisfaction guide everything we do. Just like the warmth of a festive gathering, we aim to bring joy, togetherness and a touch of Christmas magic into every home. Our range of Christmas trees, garlands, wreaths, enchanting décor and magical lighting is thoughtfully curated to help you create a truly memorable festive season. Every item is carefully selected and rigorously tested to ensure exceptional quality, lasting value and years of enjoyment. Family is at the heart of our brand, and we bring that same spirit of care into every aspect of our business. We believe in offering products you can trust, crafted to high standards and designed to elevate your Christmas celebrations. Everything we create is made with you in mind, helping you build magical moments with the people who matter most. We also believe in celebrating responsibly. From ethical sourcing to reducing our environmental impact, we’re committed to ensuring a greener Christmas for future generations. From our family to yours, WeRChristmas is here to help you make the most wonderful time of the year truly unforgettable.
Informações de contato
Marine Drive, PR9 9LY, Southport, Reino Unido
- support@Werchristmas.co.uk
- werchristmas.co.uk
4,4
Excelente
9 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Always great products at good prices
17 de dezembro de 2025
Resposta da WeRChristmas
Mark,
We're happy you find our products great and appreciate our good prices. Thank you for your positive feedback!
WeRChristmas Team
Large Christmas tree shirt
I had to get a rather large Christmas tree skirt and it was a rather large skirt and very close to Christmas! The guys at weRChristmas were absolute stars and our Christmas tree was looking really great! So thank you guys so much!
15 de dezembro de 2025
Resposta da WeRChristmas
Mr Alastair Morrison,
We're so happy we could help you find a large Christmas tree skirt close to Christmas! It's great to know our team made your tree look fantastic. Thank you for your wonderful feedback; we appreciate it!
WeRChristmas Team
Product well priced and delivered…
Product well priced and delivered without delay and was as advertised on the internet . Ordered a second set of lights to replaced another old set which needed to be replaced
17 de dezembro de 2025
Resposta da WeRChristmas
Raymon Perry,
We're happy to hear that you found our product well-priced and as advertised, with prompt delivery. Thank you for your repeat order and for sharing your positive experience with us!
WeRChristmas Team
Resposta da WeRChristmas
Tim Blackmore,
We're glad you enjoyed your experience. Thank you for your positive feedback; we appreciate it greatly.
WeRChristmas Team
Been using WeRChristmas now for a…
Been using WeRChristmas now for a couple of years for my Christmas needs and was recommended by a neighbour.
Orders a dispatched and received in a timely matter, products I’ve bought have been of excellent quality not had to contact them for anything which I think is a good thing.
10 de dezembro de 2025
Resposta da WeRChristmas
Darren Gulliver,
We're happy to hear that you've had consistently positive experiences with our products and service over the past couple of years. It's great to know that your orders have been dispatched and received promptly, and that the quality has met your expectations. We appreciate your feedback!
WeRChristmas Team
Perfect for my outdoor display, so many compliments!
The variety of sizes and colours was fantastic. The delivery speed was also great.
My only issue was that the item had no instructions, and there were no links to any on the website. I eventually got a link to a YouTube video from Customer Services. I hope we remember for next year. With instructions, I would have given you 5 stars.
21 de dezembro de 2025
Resposta da WeRChristmas
Jacquelyn,
We're happy to hear that you liked the variety and fast delivery. We appreciate your feedback regarding the missing instructions. We'll review how to make them more accessible for future purchases. Thank you.
WeRChristmas Team
Sent wrong order but sorted it out…
Sent wrong order but sorted it out straight away brilliant service
10 de novembro de 2025
Resposta da WeRChristmas
Kerry,
We're happy to hear that we could resolve the order issue promptly. Thank you for your positive feedback and for recognizing our service!
WeRChristmas Team
Resposta da WeRChristmas
Aspy,
We're happy to hear our deliveries are on time and the product is excellent. We appreciate your positive feedback!
WeRChristmas Team
Haven't opened the box yet as I…
Haven't opened the box yet as I purchased after Christmas, but very happy with the service we had received
12 de janeiro de 2026
Resposta da WeRChristmas
customer,
We're happy to hear that you were very satisfied with our service! We appreciate your positive feedback and hope you enjoy your purchase after the holidays.
WeRChristmas Team
Resposta da WeRChristmas
Mimi tamo,
We regret that our delivery speed did not meet your expectations. We appreciate your feedback and will review our processes.
WeRChristmas Team
Great Xmas wreath
Loved all the Xmas stuff the delivery was a bit slow and difficult to contact anyone
5 de fevereiro de 2026
Resposta da WeRChristmas
MRS EILEEN WELSH,
We're happy you loved the Christmas items! We regret that the delivery was slow and that contacting us was difficult. We appreciate your feedback.
WeRChristmas Team
Easy to order
Easy to order, delivery was quick. Beautiful tree which was pre lit which made decorating it very easy.
29 de novembro de 2025
Resposta da WeRChristmas
Monica Morley,
We're happy to hear the ordering process was easy and the delivery was quick! It's great that the pre-lit tree made decorating easier for you.
WeRChristmas Team
Terrible customer service
Terrible customer service. Our Christmas tree had gone missing in the post and We R Christmas’ customer service team just stopped responding to any correspondence completely!! To this day (2 months later) we still have not received a follow up response or apology. As soon as their customer service team realised it had been lost in transit they asked me to report it to the police, and when I asked why I would do that and for them to clarify what crime exactly it is that I should be reporting they all of a sudden went silent.
We ended up having to track it down ourselves without their help and we received our item just over 3 weeks later!
Would not recommend!!
3 de dezembro de 2025
Resposta da WeRChristmas
Clara D,
We're very sorry to hear about the issues you experienced with your Christmas tree delivery and our customer service. We regret that our communication fell short and that you had to locate the tree yourself. We'll investigate this internally to improve our support and prevent similar situations in the future. Thank you for your feedback.
WeRChristmas Team
Resposta da WeRChristmas
smith, Danny,
We're happy you found a good selection of products and are very happy with the tree you purchased! We appreciate this positive feedback.
WeRChristmas Team
Stunning wreath
Bought the wreath for my staircase, it was a bit fiddly to do on my own but I’m glad I persevered as once it was up it looked absolutely beautiful. Looks a lot more expensive than it is, I had a lot of compliments on it. Highly recommend buying for those finishing touches.
18 de dezembro de 2025
Resposta da WeRChristmas
Lisa,
We're delighted to hear that you persevered and are happy with how beautiful the wreath looks on your staircase! It's great to know it looks more expensive than it is and that you received compliments. Thank you for the recommendation!
WeRChristmas Team
Absolutely no complaints about service…
Absolutely no complaints about service and product.
15 de janeiro de 2026
Resposta da WeRChristmas
Graham,
We're happy to hear that you are satisfied with our service and product. Thank you for your positive feedback; we appreciate it.
WeRChristmas Team
Resposta da WeRChristmas
Thank you for your review. We appreciate all feedback.
We are happy you are pleased with your purchase,
WeRChristmas team
Resposta da WeRChristmas
JW,
We're happy you found our products great, reasonably priced, and delivered quickly! We appreciate your positive feedback.
WeRChristmas Team
Poor quality items at high cost
Poor quality items at high cost; nightmare to semd babk; in fact i sent something back and never had a refund
18 de dezembro de 2025
Resposta da WeRChristmas
Sacha Fellingham,
We regret that the items were not satisfactory and the return process was difficult. We will investigate the refund issue you mentioned. Thanks for your feedback.
Our team have reached out to you.
WeRChristmas Team
Ordered a Christmas tree and was…
Ordered a Christmas tree and was despatched straight away, delivered the following day. Lots of updates on delivery time. Tree was beautiful and had lots of compliments on it
19 de novembro de 2025
Resposta da WeRChristmas
Sophie,
We're happy to hear your Christmas tree was despatched quickly and delivered the next day! It's great to know you received lots of updates and compliments on the beautiful tree.
WeRChristmas Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.