West End Diy Avaliações 

214
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Delivery was fast, gave me the option off where to leave eg. Safe place, porch ect. Was delivered within the time slot. Wall paper matches perfectly all on all brilliant service.

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Could not fulfill the order, took too long to arrive (over a week) Said it would arrive Friday but did not arrive till Monday Product was ok, however I also ordered the some from Amazon and they wh... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

West End DIY sold a rare set of heavy duty staircase brackets of which I ordered 36. WED had to order extra in. Sending the brackets in two lots was key issue with their (outsourced) shiping service... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was looking for some curver baskets to match the ones I bought last year, which seem to be out of stock everywhere. I got an email, we’ve got your order, then another to tell me they were waiting... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja "Faça Você Mesmo"
  2. também em
  3. Loja de decoração de design de interiores
  4. Loja de papel de parede
  5. Loja de tintas

Escrito pela empresa

Shopping online at West End DIY is straightforward and user-friendly. The site offers a wide range of products including wallpaper, paint, tools, homeware, and garden supplies, all neatly organized by category. You can filter by brand, colour, or style to find exactly what you need, and there are monthly online-only offers such as free delivery on orders over £75. Product pages clearly show details like availability and delivery options, and checkout is simple with transparent costs. Customer reviews highlight fast delivery, secure packaging, and responsive support if any issues arise. Overall, it’s a reliable, family-run DIY retailer offering a convenient online shopping experience with great customer service.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

214 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(214)

201 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Customer service

Had an issue with confirmation emails. However I actually managed to speak to a person without waiting for 25 minutes whom was very helpful and polite.

16 de agosto de 2026
logotipo da West End Diy

Resposta da West End Diy

Thank you very much for your 5* review, it is much appreciated!

Apologies about the confirmation email errors we have been experiencing, our tech team are looking into getting this resolved, but glad you contacted us via phone and was reassured about your order!

Avaliado com 5 de um total de 5 estrelas

Wallpaper purchase

Fantastic communication, great quality product, good value for money, well packaged. Thank you.

9 de agosto de 2026
logotipo da West End Diy

Resposta da West End Diy

Thank you for your complimentary review!
We look forward to seeing you again in the future hopefully!

Avaliado com 1 de um total de 5 estrelas

Handy garden vac. It was a bit of a lottery.

Received my order this morning. Not a peep from the supplier from point of order. No acknowledgment of my order being received, no communication about dispatch times, nothing about when I should expect my order. Only knew it was on the way when courier emailed. Very disappointing.

12 de agosto de 2026
logotipo da West End Diy

Resposta da West End Diy

Glad to see you have received your order all okay.
However, apologies to see that you were not happy with our service.

We have been having major issues with our email provider and other certain email providers, especially Gmail as yourself and other customers are not receiving our automated email (Order Updates) in regard to their order, and it appears this has unfortunately happened to you.

I can confirm we had sent yourself 4 emails regarding confirmation of the order, all the way through to the dispatching phase, but they may have fell into your junk folder.

Yet again, apologies if you felt there was no updates or communication, but glad you received your item all okay.

Avaliado com 5 de um total de 5 estrelas

Fast and efficient

Good price, swift delivery and packaged extremely well. Thank you.

6 de agosto de 2026
logotipo da West End Diy

Resposta da West End Diy

Thank you very much for your kind 5* review!
Look forward to hopefully seeing you again in the future with us!

Avaliado com 5 de um total de 5 estrelas

Very pleasant customer service and…

Very pleasant customer service and helpful, my item arrived very quickly I would definitely use you again
Thankyou.

12 de agosto de 2026
logotipo da West End Diy

Resposta da West End Diy

Thank you for your complimentary review!
We look forward to seeing you again in the future.

Avaliado com 5 de um total de 5 estrelas

Love My Garden Furniture

Staff Wonderful Very Polite and Helpful and will help you resolve any problem you have encountered ordering from them.

21 de julho de 2026
logotipo da West End Diy

Resposta da West End Diy

Thank you for your kind review!
We are glad you were satisfied with our service and also really nice to hear you are happy with your garden furniture set!

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, order arrived the next day, well packed. would certainly recommend and will order from this company again.

11 de agosto de 2026
logotipo da West End Diy

Resposta da West End Diy

Thank you for your kind and complimentary review.
This is much appreciated and thank you for the recommendation.
We look forward to seeing you again in the future!

Avaliado com 5 de um total de 5 estrelas

Staff were very helpful and polite

Staff were very helpful and polite, and next day delivery fantastic service

6 de agosto de 2026
logotipo da West End Diy

Resposta da West End Diy

Thank you for your kind and complimentary 5* review!
This is much appreciated and also very glad you were satisfied with our service.

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service. Initial problem with email confirmation of order. Sent email. Communication excellent order arrive very quickly for paint which wasn’t available locally. Very impressed.

5 de agosto de 2026
Avaliação não solicitada
logotipo da West End Diy

Resposta da West End Diy

Thank you very much for your kind and detailed review!
Very glad to hear you were satisfied with our service and you received your paint all well and good.

Avaliado com 5 de um total de 5 estrelas

I highly recommend this company for…

I highly recommend this company for their excellent customer service and quality products at a reasonable price. Very prompt dispatch of goods.

27 de julho de 2026
logotipo da West End Diy

Resposta da West End Diy

Thank you very much for your kind and complimentary review!
Thank you for the recommendation and we look forward to hopefully seeing you again in the future.

Avaliado com 5 de um total de 5 estrelas

Gorgeous wallpaper!

My beautiful wallpaper arrived super quick and wrapped superbly, the paper is gorgeous and went up really easily, but just had to order another roll as didn't get enough, would use this company again, very pleased

26 de julho de 2026
logotipo da West End Diy

Resposta da West End Diy

Thank you so much for your detailed 5* review!
We are glad you are happy with the product and we look forward to seeing you again in the future!

Avaliado com 5 de um total de 5 estrelas

Excellent customer service!

After trying to order an item online, there seemed to be an issue, however a quick back n fourth through rmail and the issue was resolved and i was able to buy my item n get it shipped to the north of Ireland! Great experience

16 de julho de 2026
logotipo da West End Diy

Resposta da West End Diy

Thank you for your detailed 5* review!
We are glad we managed to source your goods and also very glad you was satisfied with our service!

Avaliado com 5 de um total de 5 estrelas

Delivered promptly

Delivered promptly
Kept me informed from collection to delivery.

18 de julho de 2026
logotipo da West End Diy

Resposta da West End Diy

Thank you for your 5* review!
We look forward to hopefully seeing you again!

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