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Detalhes da empresa

  1. Loja especializada em roupas íntimas
  2. Loja de Roupas
  3. Loja de lingerie
  4. Loja de roupas Plus Size

Escrito pela empresa

Westlife Underwear is an online shop based in Germany that offers high-quality textiles for foreign countries. We specialize in underwear, but our range also includes shirts, tops, pajamas, lingerie, socks, children's items and much more. We only work with premium brands and always try to provide good customer service.


Informações de contato

3,5

Bom

O TrustScore é 3.5 de um total de 5

15 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Outstanding products and service!

Outstanding products, excellent customer service and very quick delivery. If you have a question, you will receive a prompt and personal reply that addresses your issue in an articulate and helpful way. This is really an outstanding online supplier of unusually high quality products.

25 de outubro de 2024
Avaliado com 1 de um total de 5 estrelas

If there was a way to give negative…

If there was a way to give negative stars to this company I would! I ordered several items and received an unsealed empty box. I sent in a note explaining what had happened and was essentially told that I must be lying as the photo I attached approximated the size of a filled box.
I wanted to update my review to say that over a week ago, I sent another email asking that this company check their shipping process. I also asked for a refund since I had no faith that a re-order would be successful. I received no reply. I had ordered similar items from another German company and never had a problem. Unfortunately that company no longer ships to the United States. I will never order from this company and do not recommend it. I lost over $100 USD. Think long and hard before considering ordering from them.

5 de maio de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Waiting for our parcel to arrive :(

We ordered from Westlife Underwear a couple of weeks ago. What is the usual delivery time? Reading the reviews it sounds like people wait a very long time. I have emailed them for an update and will wait to hear back but so far not hugely impressed but when I receive the goods (and free gel pen) I will review again ;)

27 de dezembro de 2024
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Benefit of the Doubt

So it turns out these are not scammers. I finally received a very nice email from the company explaining why I hadn't received my goods or any information. So they get marks for at least trying to fix things up. Unfortunately, I had to post a really bad review before any action was taken and that is always a concern.

Anyway, the apology seemed heartfelt so hopefully the goods will arrive shortly and, since it's Christmas, they can have the benefit of the doubt in the meantime. Review upgraded.

13 de dezembro de 2024
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Opened package

The package arrived in a partly opened condition. The ordered items were there but the marker offered as a free bonus was not.

21 de novembro de 2024
logotipo da Westlife Underwear

Resposta da Westlife Underwear

Dear David,
such things can happen. Our packages are always packaged and sent with high quality, but unfortunately it can happen that the shipping service does not handle the packages well and they are damaged as a result. The pen probably fell out of the package. We are sorry about this experience, but thank you for your feedback anyway.

Avaliado com 5 de um total de 5 estrelas

Very nice underwear

Very nice underwear. I’m sensitive to elastic and this is encased. Comes to right below belly button. Perfect. I sized up a bit but it would have worked with smaller size. Haven’t washed yet.

21 de novembro de 2024
logotipo da Westlife Underwear

Resposta da Westlife Underwear

Dear Patricia,
we are very happy that you were so satisfied with your order. Thank you for the nice review :).

Avaliado com 1 de um total de 5 estrelas

It took way too

It took way too
Much time to receive my order!!! Over a month!! Terrible shopping experience although the things I bought are great and ones I’ve bought in a store before. Will NEVER buy these things through internet again.

21 de novembro de 2024
logotipo da Westlife Underwear

Resposta da Westlife Underwear

Dear Elinor,
We are sorry that you had to wait so long for your order. Unfortunately, such things can happen in the run-up to Christmas. We have no influence over this. The shipping services are overwhelmed at this time. If something like this happens again, you can always send us an email to find out the status of your order or to receive a refund if it takes too long.

Avaliado com 3 de um total de 5 estrelas

Es hat mich nicht gefallen


Es hat mich nicht gefallen, zu viel zu weich
Aber ich schicke es nicht zurück weil ich müde
so oft zu wieder schicken. MCH

Ich bin Franzose, mein Deutsch ist, was es kann

27 de setembro de 2024
logotipo da Westlife Underwear

Resposta da Westlife Underwear

We're sorry to hear that. Do you wish a consultation? Then we can find out which product suits you better. Please let me know :) E-mail: info@westlife-underwear.com

Avaliado com 5 de um total de 5 estrelas

Westlife Underwear Order

This was my first order from Westlife. I received my order was accurately processed and delivered promptly and in good condition.

18 de setembro de 2024
logotipo da Westlife Underwear

Resposta da Westlife Underwear

Thank you for the nice feedback.

Avaliado com 5 de um total de 5 estrelas

GREAT EXPERIENCE WITH WESTLIFE

GREAT EXPERIENCE WITH WESTLIFE. I FOUND THE Schiesser SHIRTS I WAS LOOKING FOR! THANK YOU WESTLIFE!! BRAVO!!

2 de setembro de 2024
logotipo da Westlife Underwear

Resposta da Westlife Underwear

Great that you found what you were looking for. Our Schiesser range is constantly expanding.

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