Heatons (Leeds) Ltd Avaliações 

2.423
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Firstly, my Alys slippers are delightful! Cosy, easy to slip on, lovely dense sheepskin lining. Secondly, they came super fast, and in very sensible packaging, and I had a nice follow-up email from... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I purchased slippers as a Christmas present for my partner. I let him try them on without looking (although I think he peeped) to check size and comfort. He says they are great, really comfortabl... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have been looking for sheepskin slippers for a while but having extra wide feet have had difficulty. I asked if they did wide fit and recommended the Gwen. Had them a week now and can get my feet... Ver mais

Avaliado com 5 de um total de 5 estrelas

I really love these sheepskin cushion covers. They look and feel soft and luxurious on both sides, and are very well made. I have put in 50cm feather cushions so they are robust and supportive. Also l... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de peles de ovelha e lãs
  2. Loja de Souvenirs
  3. Loja de artigos domésticos
  4. Loja de tapetes
  5. Loja de casacos de pele de ovelhas
  6. Loja de Calçados

Escrito pela empresa

Heatons, formerly known as Westmorland Sheepskins. The same people, the same product just a better fit of packaging 😊 The natural place to find your perfect pair of sheepskin slippers. Comfort is our stock in trade and warming you up is our superpower. We’ve spent the past 125 years keeping people cosy, naturally. We’re the sultans of snug. We travel the world sourcing sheepskin, the planet’s oldest and ultimate insulator, ensuring our strict ethical and environmental standards are met and our suppliers are treated fairly. Every sheepskin product we make is created to last a lifetime, offering year upon year of woolly, dependable luxury. Better for the planet and better for you. Soul-warming comfort - naturally. We make luxury that lasts generations, using sheepskin so soft and luxurious that you’ll never want to put it down. Our products develop their own character, become part of the fabric of your life, memories attach to them as you reach for them time and again. Indispensable, dependable, that’s our kind of sustainable.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(2.423)

2 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Fast shipping

Fast shipping, great quality product.

26 de novembro de 2024
logotipo da Heatons (Leeds) Ltd

Resposta da Heatons (Leeds) Ltd

Thanks Martin - enjoy them. Tim

Avaliado com 5 de um total de 5 estrelas

Excellent quality of goods

Excellent quality of goods, extremely reasonably priced, and very swift delivery. I am thrilled with the gloves and will certainly buy other things from you in the future.

26 de novembro de 2024
logotipo da Heatons (Leeds) Ltd

Resposta da Heatons (Leeds) Ltd

Thank you so much for your review! Selling once is the easy part—the real test is when customers choose to come back. We’re so pleased you’ve had a 5* experience and look forward to welcome you again soon. Tim

Avaliado com 5 de um total de 5 estrelas

The site is easy to navigate my order…

The site is easy to navigate my order made up quickly sent out and arrived without the misses finding out for part of her Christmas many thanks and have a good Christmas and a good New Year

26 de novembro de 2024
logotipo da Heatons (Leeds) Ltd

Resposta da Heatons (Leeds) Ltd

Well done us and well done you, for not leaving it to the last minute! Hope your wife enjoys them. Tim

Avaliado com 5 de um total de 5 estrelas

Really lovely soft and cosy

Really lovely soft and cosy ! The real thing best thing for presents for people you don’t know what to get

25 de novembro de 2024
logotipo da Heatons (Leeds) Ltd

Resposta da Heatons (Leeds) Ltd

Thanks Rozz for the review. The Sheepskin hot water bottle covers are a super gift Idea. Best Wishes Tim

Avaliado com 5 de um total de 5 estrelas

Black sheepskin mittens

Black sheepskin mittens, lovely item, beautifully made.
Quick delivery.
No more cold hands when dog walking.

25 de novembro de 2024
logotipo da Heatons (Leeds) Ltd

Resposta da Heatons (Leeds) Ltd

Thanks for the review - Glad the mittens are keeping your hands warm!

Avaliado com 5 de um total de 5 estrelas

Sheepskin slippers

Lovely slippers and well made. Bought 2 pairs, his and hers. Would highly recommend Westmorland Sheepskins and would certainly shop here again. Thank you for roasty toasty feet 😀

25 de novembro de 2024
logotipo da Heatons (Leeds) Ltd

Resposta da Heatons (Leeds) Ltd

Thanks Kim for the review and recent order. Glad you both have toasty feet now! Best Wishes Tim

Avaliado com 4 de um total de 5 estrelas

Good mittens

Good mittens, well made but no as warm as I thought they would be.

25 de novembro de 2024
logotipo da Heatons (Leeds) Ltd

Resposta da Heatons (Leeds) Ltd

Thanks for the review One of the best ways to enhance the effectiveness of sheepskin mitten or gloves is to gently warm them before use. Either on the car vents or just popped on the radiator just before you leave house. Tim

Avaliado com 5 de um total de 5 estrelas

Super snuggly Slippers!

My slippers are amazing. So warm and cosy and super comfortable. I love that they are silver too! Thank you

11 de novembro de 2024
logotipo da Heatons (Leeds) Ltd

Resposta da Heatons (Leeds) Ltd

Thanks for the review! Erin in Silver are proof that slippers don’t have to be boring. Best Wishes Tim

Avaliado com 5 de um total de 5 estrelas

I actually changed my order within 5…

I actually changed my order within 5 minutes of placing it, and they were able to alter it straight away, with no hassle. Slippers are great

22 de novembro de 2024
logotipo da Heatons (Leeds) Ltd

Resposta da Heatons (Leeds) Ltd

Thanks Colin, that's the beauty of dealing with a small independent. We pick and pack everything in house and a real human answers the phone when you ring. Best wishes Tim

Avaliado com 5 de um total de 5 estrelas

Great product

Great product, quickly delivered. These gloves have made such a difference to my Raynauds in these below zero temperatures we’re currently experiencing.
The only downside is a personal sensory one, in that as it’s a natural product the thickness is slightly difference in each hand … but it does not affect their warmth and I am delighted with them.

22 de novembro de 2024
logotipo da Heatons (Leeds) Ltd

Resposta da Heatons (Leeds) Ltd

Thanks for the review - One of the best ways to enhance the effectiveness of sheepskin gloves is to gently warm them before use. Use a hairdryer on a low setting before you leave the house or place them near a car vent as your vehicle warms up. Warm Wishes Tim

Avaliado com 5 de um total de 5 estrelas

Hand Made by Family Business

The products are well crafted and quality natural materials; they are exactly as described; delivered on time - excellent service, I will have no hesitation in shopping here again

11 de novembro de 2024
logotipo da Heatons (Leeds) Ltd

Resposta da Heatons (Leeds) Ltd

Thanks Christopher, for the review. Please do re visit us when you need your next pair.

Best wishes Tim

Avaliado com 1 de um total de 5 estrelas

Not good value for money

After only 11 months they are really worn down into the soles and missing fur. After sending an email, they said that they just need new insoles (which you have to buy) but actually they are beyond repair. Not got value for money, better off buying a Primark pair and replacing them frequently.

Appreciate your reply. Considering how long they lasted, and how uncomfortable they now are, I wasn’t interested in investing more into your products.

2 de dezembro de 2024
Avaliação não solicitada
logotipo da Heatons (Leeds) Ltd

Resposta da Heatons (Leeds) Ltd

Thank you for your review Kay. Sheepskin is a natural material, and like any high-quality product, it will experience wear over time, particularly in areas of friction such as the heel. If something is used every day for nearly a year, it will naturally show more wear and tear compared to occasional use. This is completely normal and not something we see as a fault of the product.

As a gesture of good will, we did offer you a generous discount off new pair, which you chose not to take up. Many of our customers appreciate the comfort and quality of genuine sheepskin and choose to replace their slippers annually, understanding that natural wear like this occurs. They’re happy to continue investing in a product that provides such unique benefits and thats why we receive such high levels of feedback from new & returning customers time and time again.

Best Wishes Tim

Avaliado com 5 de um total de 5 estrelas

Gorgeous sheepskin cushion covers

I really love these sheepskin cushion covers. They look and feel soft and luxurious on both sides, and are very well made. I have put in 50cm feather cushions so they are robust and supportive. Also like the fact that they are made of offcuts to reduce waste, although you'd never know. Very good price compared to other (single-sided) sheepskin covers.

22 de novembro de 2024
logotipo da Heatons (Leeds) Ltd

Resposta da Heatons (Leeds) Ltd

Thanks Diane, this is a lovely review :-) glad the cushions spot on. Tim

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