Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Purchased a weights bar from here that was exactly the same as the one i use for body pump classes at the gym, but just a different brand so a fraction of the cost. Has saved me so much money as Ive n... Ver mais

Avaliado com 5 de um total de 5 estrelas

Super impressed. Order had done manufacturing issues GymFam couldn't have done more suppe speedy communication, replacement and updates. It's when it goes wrong you truly know how a company operates.... Ver mais

Avaliado com 5 de um total de 5 estrelas

Superb customer service. Quality product purchased at a really competitive price. Had a minor issue that was resolved straight away. Really happy and would use the company again for any future onlin... Ver mais

Avaliado com 5 de um total de 5 estrelas

Absolutely brilliant! I was struggling with the costs at my current gym so worked out the costings of doing my body pump classes at home online and finding this equipment for such a good price & quali... Ver mais

Detalhes da empresa

  1. Atacadista de Equipamentos para Ginástica

Escrito pela empresa

Welcome to WeTribe & GymFam, where fitness meets community! Founded as a family-run operation, our mission goes beyond just selling fitness equipment; we are dedicated to fostering a supportive community that inspires individuals to reach their health and wellness goals. At WeTribe, we believe that fitness is not just about personal progress but also about building connections with others. Our journey began with a simple idea: to provide high-quality fitness products at affordable prices, making it easier for everyone to be part of a vibrant, health-oriented community. As avid fitness enthusiasts ourselves, we understand the importance of quality gear and the significant impact it can have on your journey. That’s why we handpick each product, ensuring that it reflects our commitment to value and performance. We take pride in knowing our customers by name and understanding their unique needs. We’re here to support you every step of the way, whether you’re just starting your fitness journey or looking to elevate your routine. Join the WeTribe family today and experience the difference that comes from a community that cares. Together, we can achieve greatness!


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

45 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(45)

23 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Super impressed

Super impressed. Order had done manufacturing issues GymFam couldn't have done more suppe speedy communication, replacement and updates. It's when it goes wrong you truly know how a company operates. They were faultless have bought further products as a result.

30 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely brilliant

Absolutely brilliant! I was struggling with the costs at my current gym so worked out the costings of doing my body pump classes at home online and finding this equipment for such a good price & quality was great! I would recommend to anyone!

18 de agosto de 2025
Avaliado com 5 de um total de 5 estrelas

Saved me lots of money

Purchased a weights bar from here that was exactly the same as the one i use for body pump classes at the gym, but just a different brand so a fraction of the cost. Has saved me so much money as Ive now cancelled my gym membership and use the bar for home workouts. The delivery was really quick and had no problems. Would definitely recommend this to anyone looking at the other brand weight bar as they are identical.

2 de julho de 2025
Avaliado com 5 de um total de 5 estrelas

Great quality product

Really pleased with the barbell and weights set that I purchased. Great quality and more or less identical to the equipment used in gym class but a fraction of the cost. Delivery was quick and easy too - not always the case living in Northern Ireland. Highly recommmend.

6 de junho de 2025
Avaliado com 1 de um total de 5 estrelas

Hugely disappointed- terrible customer service!

Hugely disappointed- I required the "Next day delivery on all orders" as promoted on the website. After making my purchase just short of £400, I then received a WhatsApp message informing that I'd actually expect my order to be dispatched around Mon-Wed of next week. I expressed that this wasn't made clear on the website and doesn't help to manage expectations. I was informed that there was further information on the website regarding shipping and that the bank holiday had caused delays. I explained my dissatisfaction but confirmed I still needed the equipment and didn't have time to source another retailer. I then received a message that my order would be cancelled and to expect my refund. Just shocking and childish behaviour. So now I have wasted my time and energy yet will not get my order!!

To address the response from the company below- which is fabrication. I made it clear initially I wanted to continue my order and then sent another message confirming it would be a further inconvenience if it was cancelled. This message was viewed some time before the refund was processed, I have the messages of the conversation that cannot be disputed. Issues raised should not be taken personally. Retaliation by deliberately cancelling an order without the customers consent is appalling.

9 de maio de 2025
Avaliação não solicitada
logotipo da GymFam

Resposta da GymFam

Hi, Thank you for your feedback, and we're sorry to hear that your experience did not meet expectations.

Your order was placed at 1:50 PM on a Friday. As a small business, our dispatch days are Monday to Friday, so unfortunately, orders placed late on Friday are shipped the following Monday. This information is stated on our website, and we’re sorry if it was not as clear as it should have been.

We contacted you promptly to explain this and the added impact of the bank holiday on courier schedules. You expressed that you needed the order by Saturday and that a refund would only be acceptable if processed immediately — which we confirmed can be be done.
When it became clear that the revised delivery timeline wouldn’t work for you and would cause inconvenience, we felt it was best to cancel the order and issue a full refund to avoid causing further frustration.
We genuinely regret the miscommunication and appreciate your feedback, which helps us improve how we communicate delivery expectations going forward.

Kind regards,

Avaliado com 5 de um total de 5 estrelas

Superb customer service

Superb customer service. Quality product purchased at a really competitive price.
Had a minor issue that was resolved straight away. Really happy and would use the company again for any future online shopping

3 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brought a home bundle set after looking…

Brought a home bundle set after looking for a set similar to the one used in my gym, got a great deal on here for the much better value. Pretty much the same as the les mills class I take. Very happy and provided all tracling details as I only work from home in thurs/Friday so emailed them to set shipping for this day. Customer service was great they whatsapped straight away to arrange this. Thank you!

31 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Easy and fast delivery

Easy and fast delivery. Great kit at a reasonable price. I’m really pleased with my purchase. Would recommend.

17 de janeiro de 2025
logotipo da GymFam

Resposta da GymFam

Thanks Charlotte! Best of luck for your fitness goals in 2025!

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais