Whole Supp Avaliações 211

O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent service. The help I received when my payment card was compromised was excellent. I very quickly received clear instructions on how to rectify my payments. My account was quickly restored man... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ive been buying the chocolate powder for my daughter now for approx 2 years on the advice of her dietician as she was diagnosed with ceoliac disease and this product is gluten free and the chocolate f... Ver mais

Avaliado com 5 de um total de 5 estrelas

Received an email during the week about a product being delayed but I replied saying I never ordered and to check incase someone had ordered under my name. Fair play to Darren from Whole Supp he... Ver mais

Avaliado com 5 de um total de 5 estrelas

I love this brand and I love the way this company deals with things. Recently they hit an issue with stock of the chocolate protein meal. They got in touch immediately to tell me and kept me upd... Ver mais

Detalhes da empresa

Escrito pela empresa

Whole Supp is made from ingredients crafted for peak performance. We work with leading experts in the fields of nutrition, science, medicine, and wellness to develop our Smart Food Formulation. Rich in essential vitamins and minerals, our 13 bioactive superfoods work alone and in synergy to boost energy, reduce recovery, increase endurance, and support your active lifestyle. Our superfoods are packed with 30 essential vitamins and minerals that are vegan, sustainably-sourced, and chosen in impactful amounts.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

211 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 1 semana

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Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. The help I received when my payment card was compromised was excellent. I very quickly received clear instructions on how to rectify my payments. My account was quickly restored many thanks.

15 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great product, great company.

My son trains a lot and absolutely loves his chocolate Whole Supp. The ingredients are great, the flavour is great and its filling and satisfying. I have always found their customer service to be incredibly helpful too. 10/10

13 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great tasting gluten free protein powder

Ive been buying the chocolate powder for my daughter now for approx 2 years on the advice of her dietician as she was diagnosed with ceoliac disease and this product is gluten free and the chocolate flavour is very tasty. There has been a recent supply issue but I have been kept upto date via emails from the customer service team and Im hopeful this will be resolved very soon.

10 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Awesome customer service

I love this brand and I love the way this company deals with things. Recently they hit an issue with stock of the chocolate protein meal. They got in touch immediately to tell me and kept me updated also.
I am happy to wait as I love this product and I’m happy to show them loyalty back.

Deborah
Trimteam

6 de abril de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Lack of stock and poor customer support

Hello, I have a monthly subscription with Whole Supp, and twice now my order has been delayed. I could easily change my order to another flavour, but let’s face it—the chocolate is out of stock because it’s the only good flavour.
What isn’t so easy is getting a reply from customer service. I’ve now cancelled my monthly subscription after waiting almost a month for my order. I’m trying to get a refund instead, but I’m getting no reply from the live chat or by email, and I can’t see any other option. The chocolate shake does taste good and was a convenient option when in a rush but I wouldnt recommend this company to anyone at the moment.

8 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great product and responsive customer service

Great product, I have been with Whole Supp for a number of months now and it has been an excellent experience from start to finish, Excellent customer service, Darren responds almost immediately and resolves any delivery issues the same day.
I’m more than happy to recommend to family and friends.

26 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great product

Great product, I’ve been using wholsesupp for over 2 years as a daily shake. I find it is a great meal for keeping me full and fueling my workouts, it’s very easy on the stomach aswell. I initially started using it when I was diagnosed with crohns for the nutrition solely but I find it great to help me get my protein without relying on whey shakes which can upset my crohns from time to time!
Recently I’ve been waiting on my order as the chocolate shake had been delayed and they looked after me well and kept me in the loop with progress and options for helping me while I was waiting. Going to try the new strawberry flavour and I am confident it will be just as nice as my usual chocolate flavour!
Can’t praise them enough for their interactions with me while waiting on my order and Darren also being on the forefront as the owner reaching out is a great personal touch.

25 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Email sent in error

Received an email during the week about a product being delayed but I replied saying I never ordered and to check incase someone had ordered under my name.
Fair play to Darren from Whole Supp he replied saying that the email was sent in error and not to worry.
I love their products especially the vanilla flavour I have it on repeat order
Thank you for the great service & reply to my query

18 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent product and Customer experience

I have been with Whole Supp for a number of years now and it has been an excellent experience from start to finish, Excellent customer service, and fantastic product! Very happy to recommend to friends and fellow gym goers interested in top nutrition solution

2 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wholesupp Shake Review

I'm very happy with this product so far, alot of the time when you look for a healthy meal replacement it is either bland or too sweet. Wholesupp have got the balance right for me personally. I'm on my 2nd order already and looking forward to trying the other flavours in the range. Strawberry went down well!

17 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Horrendous customer service

This is now the second time they’ve run out of stock because they seem more focused on maximizing retail sales than looking after their paying members. They prioritize stocking retailers while continuing to deduct monthly payments from members — yet leave us waiting indefinitely for products that are supposedly part of our subscription.

What’s even more frustrating is the complete lack of communication. There was no notification that the product was out of stock. I only found out after chasing them two weeks after placing my order. Suddenly, they offered a different flavour as if that resolved the issue — with no apology, no acknowledgement of the inconvenience, and no accountability.

The response felt dismissive, as though nothing had gone wrong. For a company that relies on loyal, paying members, the level of service and communication is extremely disappointing.

14 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Chocolate and Vanilla are my favourites.


I honestly love this product and have been a regular customer for well over 2 years. I have brought it all over the world with me I love it so much.

19 de janeiro de 2026
Avaliação não solicitada
logotipo da Whole Supp

Resposta de Whole Supp

Hello,

We're sorry to see your review but we don't feel like this is fair given the circumstances.

I can see our customer care team replied to your email 30 minutes after we received it. On our reply we let you know that unfortunately your subscription renewal had already gone through and your request to change the product on your subscription was done 2 days after the renewal had processed and 1 day after the order was delivered.

We hadn't received an email from you since July last year so there was no contact made with us to ask for any help in changing your subscription. I note there was also no further log on your subscription of you attempting to make any changes to it on your end, until the entry seen 2 days after the renewal.

I am really sorry that we're unable to accept the return. This is a legal constraint due to it being a perishable product.

Your subscription has now been updated so that your next renewal will be for the chocolate flavour that you love.

We always try our best to provide prompt and helpful service and I am glad to see we were able to come back to you with our reply within 30 minutes of your email being sent.

Going forwards please make any changes to your subscription at least 48 hours prior to the renewal date to give you peace of mind that your change has time to take effect. Once a renewal has gone through the change will then be reflected on your next order.

Please do reach out to us via email directly should you need any help in future with anything at all, as leaving a review is not monitored as closely, I also don't see a previous review from you on either of our 2 review platforms so I'm not sure where you sent that review?

If you need us you can reach us on hello@wholesupp.com where a member of the team will be more than happy to handle any queries.

Thank you and sorry again to hear you are not a fan of the strawberry flavour.

Team Whole Supp

Avaliado com 5 de um total de 5 estrelas

Fantastic company,and fantastic…

Fantastic company,and fantastic products. I use both the meal replacement shakes and also electrolites for recovery. All dealings with the company have been easy,friendly,hassle free. Couldnt rate them high enough.
John

17 de janeiro de 2026
Avaliação não solicitada
logotipo da Whole Supp

Resposta de Whole Supp

Thanks so much for your lovely review John.

Avaliado com 5 de um total de 5 estrelas

Always receive a prompt reply to any…

Always receive a prompt reply to any queries. And the product is pretty good too.

7 de janeiro de 2026
Avaliação não solicitada
logotipo da Whole Supp

Resposta de Whole Supp

Thanks so much for taking the time to leave us a review, we really appreciate it.

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service

Had a small issue with an order, the team, Morgan in particular, sorted it quickly and efficiently. Fantastic service.

29 de dezembro de 2025
Avaliação não solicitada
logotipo da Whole Supp

Resposta de Whole Supp

Hi Clodagh, thanks so much for sharing this!

Sorry again about the issue, but we’re really glad Morgan was able to get it sorted for you. I’ll make sure she sees this, she’ll be chuffed.

Appreciate you taking the time to leave a review 💚

Avaliado com 5 de um total de 5 estrelas

Support is excellent

Support is excellent. The product is also excellent!

31 de dezembro de 2025
Avaliação não solicitada
logotipo da Whole Supp

Resposta de Whole Supp

Hi Ian, thank you so much!

We’re really glad you’re loving both our Superfood Meal Shake and the customer support. That combo is exactly what we aim for 💚

Avaliado com 5 de um total de 5 estrelas

Fantastic product to aid my training…

Fantastic product to aid my training and suit my busy lifestyle.
Backed up with a tremendous customer service.

20 de dezembro de 2025
Avaliação não solicitada
logotipo da Whole Supp

Resposta de Whole Supp

Hi Garry, thanks so much for the lovely review!

We’re really pleased Whole Supp fits nicely into your routine, and hearing that our customer service helped too is the cherry on top. Appreciate you taking the time to share this 💚

Avaliado com 5 de um total de 5 estrelas

Five Star +

Morgan has been incredibly helpful—quick to respond, friendly, and fully committed to making sure everything goes smoothly. Her support and that of colleagues has made working with the WholeSupp team an absolute pleasure.

26 de novembro de 2025
Avaliação não solicitada
logotipo da Whole Supp

Resposta de Whole Supp

Hi Tom, what a lovely review, thank you! Morgan will be buzzing when she sees this!

We’re really glad the team’s support has made things easy for you. It’s great to hear everything’s been running smoothly, and if there’s ever anything else we can help with, just let us know.

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