Williams Group Avaliações 

156
O TrustScore é 2 de um total de 5

2,2

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Everything started off true friendly gentleman style promising to do all the jobs I needed for an mot (crap)I got the car back after several days in a worst state then what it started as.marks on the... Ver mais

Avaliado com 1 de um total de 5 estrelas

Stay away from any "service plan" they offer you, the sales people are complete scammers. Amad Hasan offered us a service plan, which we had to cancel because they couldn't provide paperwork to cover... Ver mais

Avaliado com 5 de um total de 5 estrelas

There are always going to be a few things, a few issues when buying a car. It’s how they are resolved that is the true measure of customer service. Jaz and the team at Williams Group have been exempla... Ver mais

Avaliado com 5 de um total de 5 estrelas

The staff at Williams Landrover in Manchester are first rate especially: Tony, Reg and Malcolm The service they each provided was sterling and nothing was too much trouble. Both my wife and I... Ver mais

Detalhes da empresa

Informação fornecida por fontes externas variadas

Williams Group have a great selection of used cars in Maidstone and Wolverhampton. If you need a used car then visit us for quality second hand cars.


Informações de contato

2,2

Ruim

O TrustScore é 2 de um total de 5

156 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,2

Todas as avaliações

(156)

5 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Super garage super staff super car

What a little gem of a place this is, Jaz is a super guy who was friendly and helpful, the car I purchased was as described and more, and I am extremely happy with it. Jaz also went above and beyond to get us the best deal for part exchange on our car.

Highly recommend Williams Group and won’t hesitate to go back when it’s time for a new toy 😉👏

9 de junho de 2023
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

All amazing until they have your money!

Can’t fault the sales process, very friendly and helpful. All just goes downhill if there’s a fault with the car, don’t expect to hear back. The first 2 issues I got ‘I’ll check with the workshop manager and come back to you’. Surprise surprise didn’t hear back. And 3rd issue I was ignored completely. Now it’s outside the warranty and I have a Range Rover with electrics that are faulty so don’t even want to know how much that’ll set me back. Many of the reviews on here are the same. Shame, I won’t be recommending them or buying a car from them again!

15 de abril de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I was able to reserve the car I wanted…

I was able to reserve the car I wanted over the phone and then test drive it a week later. The car was what I was looking for and there were no issues. I was able to pay for the car and take it away within a few hours of arriving. There was no hard sell and it was a relaxed atmosphere.

20 de maio de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Dont be put off by the bad reviews, Williams Group Maidstone are a great team

I made an internet inquiry to the Williams Group Maidstone about a Range Rover they where selling on Sunday morning, within an hour Scott had called me to see if he could help. He advised me that he was on his own so the car would not be washed for viewing, but he was more than happy for me to pop down. When I arrived with my wife Scott was washing the car and said to me I thought I should do it as first impression's count, he was not wrong the car looked fantastic inside and out, and the choice of cars they had was exceptional.
Scott handed us the keys and advised that they don't follow you around the car and look over your shoulder, he said take your time and if you want to take the car for a drive just let me know. 40 min later we were out on the road, very happy with what we had seen and the test drive toped it off. We did not decide immediately as it was a huge investment but went away to think about it, again no hard sell pressure that it could be sold while we decided, Scott just said give me a call and let me know. I called him in the week and placed a refundable deposit on the car to stop it being sold, until we could return the following Sat for my wife to drive it and also take a look at Tesla car they had up for sale. We did not like the Tesla as it did not compare to what we had already looked at my wife took the Range Rover for a drive and we decided we wanted the car. Scott then took us around the car to make a note of anything we wanted doing, and agreed to everything even an engine oil and filter change and new MOT although the car still had 8 month MOT left on it. We brought our last car from Big Motoring World and to be fair would have gone back to them but they no longer let you wander around to look at cars you have to pick on on a screen and they bring it to you, I thought this idea was awful I want to compare cars, but Williams Group Maidstone was totally the opposite and Scott the sales man and Jazz the manager could not do enough for us. Like everyone I read some of the bad reviews on Williams Group and most people who chose to leave a review is normally because they have had a bad experience, but my advise is don't be put off go and have a look around you wont be disappointed with the Maidstone Williams Group team. Lastly I will add I did have an issue with the battery but I called Scott who asked me to bring the car down, they tested the battery but could not find any issues or fault codes, but still replaced the battery with a new one, and asked me to let them know if I have any further issues. Great work Scott and Jazz.

27 de maio de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Faulty Vehicle - Ignored Emails

Getting fed up of calling & emailing.

Purchased a vehicle from Williams select Manchester via Ryan Shufflebotham and sent him photos of the mot and diagnostics checks that were required for this faulty vehicle and was promised a refund.

Nearly 6 months on since sending the photos I am still having to chase this.

Will remove review upon payment

27 de maio de 2023
Avaliação não solicitada
logotipo da Williams Group

Resposta da Williams Group

Hi Alex,

This review is for another company and not us, could you please contact trust pilot and get this removed.

Thanks
Williams Group Maidstone Limited

Avaliado com 5 de um total de 5 estrelas

my experience purchasing a vehicle from Williams Group

I would like to say thankyou to Alex and the guys at Williams Group Wolverhampton for a easy buy. Everything was exactly how it was described and well worth the trip one happy customer. Had a couple of advisory's on the mot but they did them straight away. Top guys, top service and a top vehicle

7 de maio de 2023
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

No response after sale

Traded in my old vehicle, new vehicle is great however still waiting for my money. Left messages, emailed multiple times and nothing for almost three weeks. Can I please have a response??

2 de abril de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Above & Beyond, Great Customer Service

Purchased a BMW X3, the service provided by Williams Group was excellent.
One of their Sales executive's Chris kept me updated at all times on the run up to the collection of my vehicle and ensured it was available and ready by a deadline when I needed it.
He personally went above and beyond and even called me back on one of his days off!
So far the car is great with no complaints and i wouldn't hesitate to consider Williams Group again when purchasing a new car in the future.

17 de abril de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Jaz and Sanjay across both of the…

Jaz and Sanjay across both of the branches of this Dealership have been excellent and professional all the way through.

Love my new car I got through them albeit with a minor issue that was immediately planned to resolve 👍🏼

1 de abril de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Recently bought a Skoda CityGo for my…

Recently bought a Skoda CityGo for my daughter and dealt with Neil for the test drive and information. He was very helpful and proactive in his approach. It took me a couple of days to confirm it was the right car and Neil was on hand for the whole process.

The paperwork and pick up was really straightforward and their after sales service has been great. I would highly recommend. They're a little out of the way but well worth the travel. I met Daz on the actual day of pick up which confirmed they are professional and straightforward to deal with. I would highly recommend.

1 de abril de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Recently purchased a Red Porsche Cayman

Recently purchased a Porsche Cayman, dealt with Neil initially, on the day of test drive and viewing of the car, was looked after by Daz.
Travelled 5 hours on various trains to view the car and collected by Daz from the local train station. 👍🏻
Car was as described, had viewed photos on their website and was sent a video of the car.
Made the decision to buy the car on the same day deal done 👏🏻👏🏻….. and drove 5 hours back home.
Love the car and well worth travelling so far, Neil and Daz were very supportive, no high pressure selling and genuine
Thank you
Gareth

25 de março de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Superb

Just purchased a M4 from Williams Group.
I found the whole experience to be excellent, Scott was friendly , helpful and delivered on every promise.
First Class Service, how car buying should be

1 de abril de 2023
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Bought a car from Williams Group…

Bought a car from Williams Group Maidstone and process was brilliant. Video of the car and everything explained very very clearly. Was well chuffed with the car and price I paid and first class service all round from Scott whom even picked me up from the train station in Maidstone. Wouldn’t hesitate to buy a car from them again, too class in every department

31 de março de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I collected my vehicle on 14th March…

I collected my vehicle on 14th March 2023 having viewed and agreed the price the week before. I took out one of there warrantees. I have delayed my review in order to assess their aftercare service.
Firstly this company is not a car showroom. Therefore do not expect to be pampered in a luxurious building. You will not get the chocolates, flowers or champagne. However, you will find the vehicles are priced accordingly and are extremely competitive. (No big overheads to pay for)
My sales person was a guy named Chris. He was always available on the telephone for me and made sure he picked us up from Maidstone train station on the day of collection. I found him to be honest and straight talking. Jaz, the sales manager, was also most helpful.
The warrantee I bought was run by Williams Group themselves. (I was a bit sceptical to say the least) it was agreed that I would take the vehicle to a specialist garage which I did. The results were generally good although a few issues needed dealing with. This work has now been completed. I am pleased to report that the garage that carried out the work were paid directly from Williams Group within 24hours (very sharp). All I did was put one company in touch with the other. I did not have to pay first and claim back later.
I found this company to be extremely fair.
A good experience.
The vehicle I bought was a Bentley.

14 de março de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

As they say “ It does what it says on the tin”

10th March 2023
From start to finish we couldn’t fault them.
Scott looked after us.
I can understand why Williams Group Limited have a visit by appointment only policy.
Quality cars at decent prices.
We went to view a couple of Range Rovers, there was no pressure on their part, the cars were lined up ready to be viewed both keys were handed over and we were just left on our own “ in a nice way “ to inspect them if there were any issues or questions at that point all we had to do was ask Scott, he was ready to answer but it didn’t take us long to decide which one we wanted to take out for a test drive, anything that Scott needed to show me regarding its features was ready to explain, we had a enjoyable time and we brought it
Thank you Scott
From Sean and Angie
last thing to say I do recommend the extended warranty that they offer for piece of mind hopefully it won’t be needed but I’m driving my car for the next 3 years knowing it will be taken care of if necessary.
Thank you again.

10 de março de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

Bought an Alfa Giulia from Scott who treated us very well. There was a small issue with the car but that was easily sorted as part of the 30 day warranty. Very happy overall :)

23 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Really happy with my new car

Really happy with my new car, the team at William motor group are amazing didn’t pressure me, had a lot of time and patience while I decided what car was best suited for me . Wouldn’t go else where now for a new car these guys are great thank you Neil and jaz . Thank you so much again Louise

18 de março de 2023
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais