We were happy with every step of the process with Drayton Motors Scunthorpe. Particularly the friendly and professional service from Bailey. We were given all the information we needed, had a great te... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Highly professional and friendly service from start to finish. Every question answered fully & clearly by Raymon our sales person who was also was good humoured and felt trustworthy. Recommend this de... Ver mais
A empresa respondeu
Very professional service. I love the car I bought and it was a fair price. So far it has been reliable! The only downside is I discovered the wing mirrors do not turn in and are manual, which is a r... Ver mais
A empresa respondeu
The showroom was clean and bright. The sales executive was very friendly, professional and knowledgeable. Chloe Rennie explained everything thoroughly. She was lovely to deal with
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Wilson and Co in Bolton, Scunthorpe and Grimsby are now trading as Drayton Motors as part of a larger group. These sites represent new Vauxhall, Peugeot and BYD as well as used vehicles, service and parts.
Informações de contato
Hewitts Avenue (Head Office Enquiries), DN36 4SE, Grimsby, Reino Unido
- 01472 290290
- enquiries@wilsonandco.com
- wilsonandco.com
4,5
Excelente
604 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 92% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Can't fault them
Can't fault them. Professional from start to finish. My thanks to Ray who made it all seamless.
7 de setembro de 2026
Avaliação não solicitada
Everything was perfect for us from…
Everything was perfect for us from start to finish
3 de setembro de 2026
Avaliação não solicitada
Resposta da Wilson & Co
Thank you for the fantastic 5-star review!
It’s great to hear everything was perfect from start to finish. Thank you for choosing Drayton Motors and we really appreciate your feedback.
Kind regards,
Jason Carter
Head of Business
Friendly and helpful
The sales staff were very friendly and helpful. They listened to us and suggested a car that was exactly what we were looking for.
13 de agosto de 2026
Avaliação não solicitada
Resposta da Wilson & Co
Thank you for the great review!
It’s brilliant to hear the team listened to what you were looking for and helped find the right car for you. I’ll make sure your feedback is passed on to the team.
Thank you for choosing Drayton Motors!
Kind regards,
Jason Carter
Head of Business
Very professional service
Very professional service. I love the car I bought and it was a fair price. So far it has been reliable! The only downside is I discovered the wing mirrors do not turn in and are manual, which is a real nuisance!
The sales team are very friendly and super efficient, slightly too much as the paperwork is very intense and seemed endless! Also Connor tried to sell me just about every after sales product they offer! I managed to cut this down to the 3 year Warranty, which seemed a good investment and also includes a decent breakdown cover with the AA. I discovered I had not been given the MOT Certificate for my car or had written confirmation of the brakes work they did before I collected it. Sadly. I got no response to my requests for this and weeks later, I still have neither. It's a shame the sale was tainted by their otherwise excellent service. However, I would still recommend this dealer.
31 de julho de 2026
Avaliação não solicitada
Resposta da Wilson & Co
Thank you for taking the time to leave such detailed feedback.
It’s great to hear you love your new car and found the team friendly and professional. I’m sorry, however, that you’ve had to chase for the MOT certificate and confirmation of the brake work – you certainly shouldn’t have been left without a response.
I’ll pick this up with the team and make sure the outstanding information is provided.
Thank you for your recommendation and for choosing Drayton Motors.
Kind regards,
Jason Carter
Head of Business
The showroom was clean and bright
The showroom was clean and bright. The sales executive was very friendly, professional and knowledgeable. Chloe Rennie explained everything thoroughly. She was lovely to deal with
26 de agosto de 2026
Avaliação não solicitada
Resposta da Wilson & Co
Thank you for the fantastic review!
It’s great to hear Chloe looked after you so well and made everything clear and straightforward. I’ll make sure she sees your lovely comments.
Thank you for choosing Drayton Motors!
Kind regards,
Jason Carter
Head of Business
I would certainly recommend Drayton…
I would certainly recommend Drayton Motors Scunthorpe to a friend as I received excellent customer service from the team at Drayton Motors. In fact, my personal Sales Executive, Cerys went above and beyond to ensure I received the best possible customer service when purchasing my vehicle."
8 de agosto de 2026
Avaliação não solicitada
Resposta da Wilson & Co
Thank you for the fantastic review and recommendation!
It’s brilliant to hear Cerys went above and beyond and made sure you received the best possible service throughout your purchase. I’ll make sure she sees your kind comments.
Thank you for choosing Drayton Motors Scunthorpe and enjoy your new car!
Kind regards,
Jason Carter
Head of Business
The experience I had at Drayton Motors…
The experience I had at Drayton Motors Bolton was fantastic all thanks to Raymon, he helped me from start to finish, he is a fantastic salesman and I was made to feel at ease with the process of sorting my car. Raymon is one of a kind and is a credit to the company.
10 de agosto de 2026
Avaliação não solicitada
Resposta da Wilson & Co
Thank you for the fantastic review!
It’s brilliant to hear Raymon looked after you so well from start to finish and made the whole process easy and comfortable. Comments like “a credit to the company” are fantastic recognition and I’ll make sure he sees your feedback.
Thank you for choosing Drayton Motors Bolton and enjoy your new car!
Kind regards,
Jason Carter
Head of Business
I'd recommend Drayton Motors Bolton…
I'd recommend Drayton Motors Bolton because Raymon was very clear about all aspects and never exerted any pressure throughout the process
3 de agosto de 2026
Avaliação não solicitada
Resposta da Wilson & Co
Thank you for the great review and recommendation!
It’s brilliant to hear Raymon made everything clear and ensured you felt comfortable and under no pressure throughout the process. I’ll make sure he sees your kind comments.
Thank you for choosing Drayton Motors Bolton!
Kind regards,
Jason Carter
Head of Business
"I was really pleased with my…
"I was really pleased with my experience at Drayton Motors Bolton. The staff were friendly, professional and helpful throughout, making the whole process straightforward and stress-free. I felt well looked after and would happily recommend Drayton Motors Bolton to anyone looking for great service and a positive experience."
30 de julho de 2026
Avaliação não solicitada
Resposta da Wilson & Co
Thank you for the fantastic review and recommendation!
It’s great to hear the team made the whole process straightforward and stress-free, and most importantly that you felt well looked after throughout.
Thank you for choosing Drayton Motors Bolton and we look forward to welcoming you back in the future!
Kind regards,
Jason Carter
Head of Business
Good customer service
I think the customer service is above the ‘norm’in all areas. Having bought many vehicles over many years. This was the best I can remember.
John Grice
29 de julho de 2026
Avaliação não solicitada
Resposta da Wilson & Co
Thank you John for such a fantastic review!
To hear that our customer service was the best you can remember after buying many vehicles over the years is a huge compliment to the team.
Thank you for choosing Drayton Motors and for taking the time to share your experience.
Kind regards,
Jason Carter
Head of Business
Great Staff and Customer Service
Great Staff and Customer Service. Very patient and helpful.
23 de julho de 2026
Avaliação não solicitada
Resposta da Wilson & Co
Thank you for the great review!
It’s lovely to hear you found the team friendly, patient and helpful. We really appreciate your feedback and thank you for choosing Drayton Motors.
Kind regards,
Jason Carter
Head of Business
I'd recommend Drayton Motors Scunthorpe…
I'd recommend Drayton Motors Scunthorpe to anyone because they were amazing. Bailey was incredible and extremely patient with all the questions I had about the car. Thank you again for everybody.
4 de agosto de 2026
Avaliação não solicitada
Resposta da Wilson & Co
Thank you for the fantastic review and recommendation!
It’s brilliant to hear Bailey looked after you so well and was patient with all your questions. I’ll make sure he sees your kind comments.
Thank you for choosing Drayton Motors Scunthorpe!
Kind regards,
Jason Carter
Head of Business
Was not pressurised during the sale…
Was not pressurised during the sale which went through smoothly without any trouble.
28 de julho de 2026
Avaliação não solicitada
Resposta da Wilson & Co
Thank you for the great review!
It’s fantastic to hear the whole process was smooth and, most importantly, that you felt comfortable and under no pressure throughout.
Thank you for choosing Drayton Motors!
Kind regards,
Jason Carter
Head of Business
Still awaiting documentation and…
Still awaiting documentation and remedial work.
23 de julho de 2026
Avaliação não solicitada
Resposta da Wilson & Co
Thank you for your feedback.
I’m sorry to hear you’re still waiting for documentation and remedial work to be completed. This isn’t the experience we want for our customers, so I’ll ask the team to review this and ensure the outstanding items are followed up.
Kind regards,
Jason Carter
Head of Business
We were happy with every step
We were happy with every step of the process with Drayton Motors Scunthorpe. Particularly the friendly and professional service from Bailey. We were given all the information we needed, had a great test drive and even when the finance agreement caused some delay, Bailey looked after us well. We're really happy with our car so far and wouldn't hesitate to recommend this dealership to others. Thank you!
29 de julho de 2026
Avaliação não solicitada
Resposta da Wilson & Co
Thank you for the fantastic review and recommendation!
It’s brilliant to hear Bailey looked after you so well throughout the whole process, even when there was a slight delay with the finance. I’ll make sure he sees your kind comments.
Thank you for choosing Drayton Motors Scunthorpe and enjoy your new car!
Kind regards,
Jason Carter
Head of Business
Excellent all round customer service
"I'd recommend Drayton Motors Bolton because I have purchased the last 5 cars over a 20 year period never been disappointed "
2 de julho de 2026
Avaliação não solicitada
Resposta da Wilson & Co
Thank you for your continued loyalty and for taking the time to leave such a fantastic review. Purchasing your last five cars from us over the past 20 years is something we're incredibly proud of, and we're delighted we've been able to consistently meet your expectations. Your trust and recommendation mean a great deal to the whole team at Drayton Motors Bolton. We look forward to looking after you for many more years to come. Enjoy your new car!
when i asked a question i got a honest…
when i asked a question i got a honest answer , was very friendley and there was no rush , i am very pleased with the car.
9 de julho de 2026
Avaliação não solicitada
Resposta da Wilson & Co
Thank you, Nigel, for your fantastic 5-star review. We're delighted to hear you felt well looked after, received honest advice, and never felt under any pressure. Providing a friendly and transparent experience is exactly what we strive for, so it's great to know we achieved that for you. We really appreciate your feedback and hope you enjoy your new car. If there's anything we can help with in the future, please don't hesitate to get in touch. Enjoy your motoring!
They were extremely helpful and exerted no pressure…
They were extremely helpful and exerted no pressure for a sale. I had a couple of issues with the car, one of which I should have inquired about, but they were both resolved totally to my satisfaction with no quibble.
Highly recommended.
9 de julho de 2026
Avaliação não solicitada
Resposta da Wilson & Co
Thank you for taking the time to leave such a fantastic review and recommendation. We're delighted to hear that you found our team helpful and that you never felt under any pressure during your purchase. While we're sorry there were a couple of issues with the car, we're pleased we were able to resolve them quickly and to your complete satisfaction. Your recommendation means a great deal to the team, and we truly appreciate your support. We wish you many happy miles in your new car and look forward to welcoming you back in the future.
I posted a review on 27th June 2026 and…
I posted a review on 27th June 2026 and received a reply on 6th July 2026 asking me to contact the Head of Business tp discuss where they have fallen short . I left my phone number for him to ring me and no suprise that I've heard nothing
6 de julho de 2026
Avaliação não solicitada
Matt was very helpful and made it so…
Matt was very helpful and made it so easy
27 de junho de 2026
Avaliação não solicitada
Resposta da Wilson & Co
Thank you for your fantastic feedback. It's great to hear that Matt made the whole process so easy and provided such helpful service throughout your experience.
I'll be sure to pass your comments on to Matt – I'm sure he'll really appreciate the recognition. Thank you for choosing Drayton Motors, and we look forward to welcoming you back in the future.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.