Wilson Storage Avaliações 3.639

Good customer service

The entire team made the process of moving in so easy. They were flexible and made a stressful time a breeze - Thanks Team!

was shown around sizes and availability, transparent with pricing, signing up was quick and easy

Friendly and helpful team. Facility is well kept and managed.

Reception very friendly and helpful. Guided me through the whole process. Showing me my unit and made sure I was comfortable with using the elevator and roller doors.

Wilson’s Storage Williamstown has the best customer care in the business. They go above and beyond. Cannot speak highly enough about Tom who made it all so effortless when moving everything into the unit. He should be cloned he’s so good! A heads up for how spotless and well run everything is as well! Wilson’s Storage Williamstown is the definition of excellence. Highest recommendation possible..

Very informative of special deals available. Friendly and courteous.
Easy to deal with.

Staff at Wilson Storage Caroline Springs were always there when l needed them and were very prompt with any of my requests. Thank you so much!

The fees are absolutely exorbitant and their portal keeps forgetting the autopay added credit card leading to massive late fees even when the issue is raised. Found the same size storage a third of the price just outside of the city area. Honestly can not recommend at all based on fees alone, I wish it was more convenient to have moved earlier but now that I’ve left it’s an absolute sigh of relief.

Fantastic customer service. They both were amazing and went aboce and beyond to help with hiring the storage unit

The manager Anthea is very nice and really helpful. The facility is clean, well lit and secure. The pricing is reasonable. My only negative comment is that you are not permitted to ride in the frieght elevator, you have to send it up/down and then use the stairs (which to be fair are only a couple of metres away), not worth knocking a star off for. Recommended.

It is easy to gain access to the facility and the staff are all very courteous and helpful

Very good customer service, Debbie Smith was excellent, very good asset to the company.

Everything was explained and the facility was very clean, thank you!!!!

Easy to get a contract. Friendly staff. Same day keys in hand

Overall experience was terrific. First impressions always count, the general cleanliness of the facility was first class. Andrea (office manager) was welcoming helpful and very informative which made the process seamless.

Michelle was fantastic! Great on the phone and excellent in person! Very efficient and great Al round experience.

Easy Access, very tidy facility.

The guys were amazing in fitting everything into my storage unit.
Frankly I don't know how they did it.

Easy clean accessible friendly staff and reasonable price