Wiltshiretyres Avaliações 

102
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We have used Wiltshire Tyres the last few years. They always communicate well - Nas is good on the phone and in person. I called today asking if I could get an MOT and luckily they had a space this af... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The mobile tyre fitting service was helpful, efficient and good value for money. I made an error with the tyre size and they were understanding and waved the extra callout fee which is appreciated. Gr... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Avoid Wiltshire Tyres Melksham at all costs, disgraceful service and no duty of care to their customers. Over £700 spent on four tyres & front wheel alignment. The tyres lasted only 3000 miles due to... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Mobile fitter, Jake, went above and beyond. Thank-you Wiltshire Tyres. Due to a family emergency they could not fit on the original date. However the Wilthshire Tyre team prioritised the fitment -... Ver mais

A empresa respondeu


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

102 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

Todas as avaliações

(102)

24 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Would recommend

We have used Wiltshire Tyres the last few years. They always communicate well - Nas is good on the phone and in person. I called today asking if I could get an MOT and luckily they had a space this afternoon. The mechanic who worked on my car was very good and again, good communication.

27 de julho de 2026
Avaliação não solicitada
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Resposta da Wiltshiretyres

Hi Julie,

Thank you for your lovely review and continued support over the years. We’re delighted Nas and the team always communicate well and that we could accommodate your MOT at short notice. We’ll be sure to pass your kind comments on to everyone involved.

Kind regards,
Wiltshire Tyres Team

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service, as always from Dean and the team from Melksham, highly recommend, wouldn’t go anywhere else! Thank you!

10 de julho de 2026
Avaliação não solicitada
logotipo da Wiltshiretyres

Resposta da Wiltshiretyres

Many thanks for your wonderful review, Hayley.

We’re delighted to hear you’ve had another fantastic experience with Dean and the Melksham team. Your continued support and recommendation mean a great deal to us, and we’ll be sure to pass your kind words on to everyone.

Thank you for choosing us, and we look forward to seeing you again in the future!

Kind regards,
Wiltshire Tyres Team

Avaliado com 5 de um total de 5 estrelas

Excellent service

The mobile tyre fitting service was helpful, efficient and good value for money. I made an error with the tyre size and they were understanding and waved the extra callout fee which is appreciated. Great company - will use them again.

5 de junho de 2026
Avaliação não solicitada
logotipo da Wiltshiretyres

Resposta da Wiltshiretyres

We’re really pleased to hear this, Emma.

It’s great to know our mobile tyre-fitting team provided a helpful and efficient service, and we’re glad we could assist when the tyre size mix-up occurred. We always try to be fair and understanding where we can, so it’s lovely to hear that was appreciated.

Thank you for your kind words and support — we look forward to helping you again in the future.

Kind regards,
Wiltshire Tyres Team

Avaliado com 5 de um total de 5 estrelas

Polite and quick service at a good price

8 de junho de 2026
Avaliação não solicitada
logotipo da Wiltshiretyres

Resposta da Wiltshiretyres

Thank you for the great review, Matthew.

We’re pleased to hear you received polite, efficient service and good value for money. That’s exactly the experience we aim to provide for every customer.

We appreciate your support and look forward to helping you again in the future.

Kind regards,
Wiltshire Tyres Team

Avaliado com 5 de um total de 5 estrelas

New car owner

I am looking after a car for the first time following a divorce. Getting it serviced and MOTd felt intimidating. Kia garage quoted me £394 for a full service. As a single mum, this is lots of money.

I was recommended Wiltshire Tyres in Royal Wootton Bassett, the lady on reception took me under her wing right away. I'm really sad I don't know her name but she is incredible. I never once felt intimidated, she explained everything to me really clearly and was kind.
Since then, my car had a puncture and she organised the repair super quickly. The Mechanics were also approachable and friendly.

To anyone who finds going in to a garage scary and that you might be out of your depth, I can't recommend Wiltshire Tyres in RWB highly enough, they do the best job, they will put you at ease and they genuinely care.

As for the lady, please promote this woman. She is a credit to your company and a real woman's woman. Because of her, you have a loyal customer in me forever more.

Thank you for all of your help and support when I needed it most x

18 de maio de 2026
Avaliação não solicitada
logotipo da Wiltshiretyres

Resposta da Wiltshiretyres

We’re truly touched by your review, Mrs Boyland.

Thank you for taking the time to share your experience so openly. We’re incredibly proud to hear that the team at our Royal Wootton Bassett depot made you feel comfortable, supported, and never intimidated during what can understandably feel like a daunting situation. Your kind words about Kate on reception are especially lovely, and we’ll make sure they are passed on to her — she’ll be genuinely touched by them.

It means a great deal to know we’ve earned your trust and loyalty, and we’ll always be here to help whenever you need us. Thank you again for such a heartfelt recommendation.

Kind regards,
Wiltshire Tyres Team

Avaliado com 5 de um total de 5 estrelas

Excellent service - thank you

Being new in the area and needing new tyres I reached out to my neighbours and fellow villagers who recommended Wiltshire Tyres. The service I received was exceptional, great prices, great customer care and seeing the constant flow of happy customers let's you know you're in the right place. I'll be booking my cars' MOT and service with this remarkable team when they are due.

28 de abril de 2026
Avaliação não solicitada
logotipo da Wiltshiretyres

Resposta da Wiltshiretyres

Thank you for the wonderful feedback, Janet.

We’re so pleased you chose us based on local recommendations and that the service lived up to expectations. It’s great to hear you found the team helpful, the pricing fair, and the overall experience so positive.

We look forward to looking after your MOT and service when they’re due.

Kind regards,
Wiltshire Tyres Team

Avaliado com 5 de um total de 5 estrelas

Family and business customers

As a family, and the business that we run, we have 6 vehicles, none of which are in the prime of life, the combined mileage is over 750,000 miles. Wiltshire Tyres in RWB keep us on the road. Kate and her merry band of men are always eager to please and get us back on the road again. Many thanks.

9 de abril de 2026
Avaliação não solicitada
logotipo da Wiltshiretyres

Resposta da Wiltshiretyres

We really appreciate your feedback, Edward.

Looking after a fleet like yours is no small task, so it’s great to hear the team at Royal Wootton Bassett continue to keep you and your business moving. Kate and the team will be delighted with your kind words.

Thank you for your continued support — we’re always here when you need us.

Kind regards,
Wiltshire Tyres Team

Avaliado com 4 de um total de 5 estrelas

TYRES FITTED, ISSUE RESOLVED.

UPDATE: I've just had a call from Wiltshire Tyres and they have been brilliant. I sent them the evidence I had which they reviewed and called me directly with a solution which is all I wanted. Yes the wheel shouldn't have been damaged but they have taken responsibility and dealt with Black Circles so I am reassured by this. Based on this response I WOULD use Wiltshire Tyres again but maybe not through Black Circles and go direct. Thank you Kieran.

ORIGINAL: The installer from Wiltshire Tyres (van 8) damaged my wheel and gave the impression that he didn’t care a less. His response was “I don’t know how that happened” and “I’ll pass it on” which wasn’t very reassuring. As it was booked through Black Circles I’ve tried to resolve it through them but getting nowhere, left a voicemail at Wiltshire Tyres yesterday and no response as yet. The installer left, no one else seems to care so now what should have been a routine tyre change has become a wheel repair which is surely not acceptable and not the reputation Wiltshire Tyres wants. I know for a fact that van 8 took before and after photos but according to Black Circles they don’t exist, I have my own photos from the day bat apparently these are not sufficient. I have home security footage of van 8 taking the photos on his tablet so someone is lying to me so they don’t have to admit fault. There seems to be a communication breakdown between Black Circles and Wiltshire Tyres which I’m stuck in the middle of.

13 de março de 2026
Avaliação não solicitada
logotipo da Wiltshiretyres

Resposta da Wiltshiretyres

Hello Simon,

We’re very sorry to read this and apologise for the experience you’ve had — this is not the standard we expect from our mobile team.

As this booking was made through BlackCircles, we will liaise directly with them and our fitter to investigate fully, including reviewing any photos and job records.

Please email customerservice@wiltshiretyres.co.uk
With your vehicle registration, booking details and copies of your photos/footage, we can prioritise this and work towards a resolution for you as quickly as possible.

Kind regards,
Wiltshire Tyres Team

Avaliado com 5 de um total de 5 estrelas

Prompt and efficient

Prompt, friendly and efficient service, with a call from the fitter about 20 minutes before arrival. Chose to use this company via Asda Tyres rather than use Tyresonmydrive, to save a few pounds.

4 de março de 2026
Avaliação não solicitada
logotipo da Wiltshiretyres

Resposta da Wiltshiretyres

Thank you for the great feedback, Paul.

We’re pleased to hear the service was prompt and efficient, and that the call ahead from the fitter helped keep things convenient for you. It’s great to know you chose us through Asda Tyres and had a positive experience.

We really appreciate your support and hope to help again in the future.

Kind regards,
Wiltshire Tyres Team

Avaliado com 5 de um total de 5 estrelas

Just moved to area so needed a garage…

Just moved to area so needed a garage for my MOT, was recommended Wiltshire tyres and they did not disappoint. Booked online, nice and easy and they called next day to confirm all booked in. Dropped off at 9.45 and 10.45 got the call to say ready to pick up. They were happy to keep car there for when I was free to pick up in lunch break. Nas who took my details was freindly, informative and made me feel valued being my 1st time here. Will def book moving forward

6 de março de 2026
Avaliação não solicitada
logotipo da Wiltshiretyres

Resposta da Wiltshiretyres

Thank you for the great review, Charlene.

We’re delighted to hear your first visit with us went so smoothly and that the online booking and quick turnaround worked well for you. It’s also lovely to hear Nas made you feel welcome and well looked after — we’ll be sure to pass that on to him.

Welcome to the area, and we look forward to helping you again in the future.

Kind regards,
Wiltshire Tyres Team

Avaliado com 5 de um total de 5 estrelas

first class …

first class service just had 2 rear swinging arm bushes fitted done in no time as i waited 5x thanks to all at wootton bassett depot

2 de março de 2026
Avaliação não solicitada
logotipo da Wiltshiretyres

Resposta da Wiltshiretyres

Hi Trevor,

Thank you for the 5 stars — we really appreciate it. We’re pleased the team at our Wootton Bassett depot could get your rear swinging arm bushes fitted promptly while you waited.

I’ll be sure to pass your thanks on to the team. We look forward to helping again in the future.

Kind regards,
Wiltshire Tyres Team

Avaliado com 1 de um total de 5 estrelas

Poor communication. Damaged alloys.

I booked a mobile fitting via Asda tyres for Friday 13th Feb. Having had no communication from Wiltshire tyres by 5pm the day before my appointment and needing to drive in excess of 200miles on the forthcoming Monday I was becoming concerned so put in a call. During a brief phone conversation with a staff member I was told their vehicle had broken down and at the time it was unclear if the repairs would be completed before my appointment. I was then asked if I could reschedule for the following week which obviously wasn’t suitable so I agreed to take my vehicle to their Wootten Bassett workshop as a worst case scenario. I was told I’d be contacted at 9am the next day to confirm what’s happening which frustratingly didn’t happen. The next day at 9:40am a technician arrived unannounced waking up a family member in the process. Having been explained the situation he was extremely apologetic and from what I’ve seen on doorbell footage somewhat embarrassed by the whole situation. He then proceeded to complete the works in approx 40mins and that was that. When I returned home from work later that day and inspected the works I discovered both alloy wheels have been damaged during the fitting process. Fortunately photos were taken before I left that morning showing no damage to either wheel prior to being worked on. Had I been made aware of an arrival time I could’ve challenged the technician in person. I’ve since complained to Wiltshire tyres via email about the lack of communication, damaged caused and attached photos to support my claims I’m still awaiting a response. Having read various positive reviews about Wiltshire tyres I’m assuming this is just a one of thing however I would still advise anyone who takes pride in their vehicles appearance to air on the side of caution given my experience.

13 de fevereiro de 2026
Avaliação não solicitada
logotipo da Wiltshiretyres

Resposta da Wiltshiretyres

Dear Simon,

We’re very sorry to read this and sincerely apologise for the lack of communication, the unannounced arrival and the damage you’ve described — that’s not the standard we aim to deliver. We also apologise for the delay in responding to your email.

As this booking was made via Asda Tyres, we will liaise directly with them and our mobile fitting team to fully investigate, including reviewing the photos and job notes. Alloy wheel damage is taken very seriously, and we will ensure this is properly assessed.

Please could you forward your original email (including photos, vehicle registration and booking reference) to customerservice@wiltshiretyres.co.uk so we can prioritise this and resolve it for you as quickly as possible.

Kind regards,
Wiltshire Tyres Team

Avaliado com 5 de um total de 5 estrelas

I had a pothole puncture on my way from…

I had a pothole puncture on my way from Salisbury to The Midlands - Friday afternoon 4pm - typical !
I limped to Wiltshire Tyres near Andover.

What a great choice ! All the men were great Nas was a star - gave me a quote got the tyre off, fitted the new, balanced all within 39 mins if my arrival. Cannot fault Wiltshire Tyres, brilliant. Thanks to them I arrived in The Midlands on time.

23 de janeiro de 2026
Avaliação não solicitada
logotipo da Wiltshiretyres

Resposta da Wiltshiretyres

Hello Doris,

Thank you for your lovely review — we’re so pleased we could help when you were stuck after that pothole puncture. Nas and the team will be thrilled to hear your praise.

It’s great you made it to the Midlands on time — safe travels and don’t hesitate to call if you need anything in future!

Kind regards,
Wiltshire Tyres Team

Avaliado com 5 de um total de 5 estrelas

Friendly Staff, Competitive Prices. Great Service

Had my car MOT'ed today at Royal Wootton Bassett. Appointment time was ideal. Staff always friendly and helpful. Warm waiting room with TV. Price excellent (and loyalty discount). I go there every year and have done so for many years and have always had good service and competitive prices

28 de janeiro de 2026
Avaliação não solicitada
logotipo da Wiltshiretyres

Resposta da Wiltshiretyres

Hi Steve,

Thank you so much for your continued custom and lovely review. We’re delighted the Royal Wootton Bassett team looked after you — from the convenient appointment time to the warm waiting room and the loyalty discount.

Hearing that you’ve had consistently good service and fair pricing over the years means a great deal to us. We’ll keep doing our best and look forward to seeing you again next year!

Kind regards,
Wiltshire Tyres Team

Avaliado com 5 de um total de 5 estrelas

Very helpful and efficient service

Very helpful and efficient service

11 de dezembro de 2025
Avaliação não solicitada
logotipo da Wiltshiretyres

Resposta da Wiltshiretyres

Hi RG SW111,

Thank you for your kind words — we’re glad you found our service helpful and efficient. We appreciate the feedback and look forward to helping you again whenever you need us!

Kind regards,
Wiltshire Tyres Team

Avaliado com 1 de um total de 5 estrelas

Incorrect and dangerous tyre pressures

I had two front tyres fitted last Friday by a mobile fitter booked via Black Circles. The car felt very different after the fitting and I initially put it down to just being new tyres. However, after driving along the dual carriageway the next day with my family in the car with the steering wheel shaking and the car feeling as though it had no traction, I took it to a petrol station airline and checked the pressures. The front nearside had 67psi and the offside had 45psi. Both should have had 35psi. The airline was not faulty as 35psi was the reading of the two rear (unchanged) tyres. I contacted both Black Circles Tyres and Wiltshire Tyres. Black Circles have responded and promised to investigate. I have heard nothing from Wiltshire Tyres.

28 de novembro de 2025
Avaliação não solicitada
logotipo da Wiltshiretyres

Resposta da Wiltshiretyres

Dear Pete,

I’m very sorry to hear this. We take safety seriously and will liaise with BlackCircles to investigate immediately. Please email customerservice@wiltshiretyres.co.uk
with your booking details and a contact number so we can prioritise this.

Kind regards,
Wiltshire Tyres Team

Avaliado com 5 de um total de 5 estrelas

Car MOT and Service

My car MOT and service was carried out today at Melksham, and I have to praise their service. They were prompt, efficient, courteous, and generally very nice.
What was being done was clearly explained to me. I was reassured that I would be contacted if any extra works were needed. I would fully recommend them and return if any future work is needed on my car. Thank you.

19 de novembro de 2025
Avaliação não solicitada
logotipo da Wiltshiretyres

Resposta da Wiltshiretyres

Hi Christine,

Thank you so much for your lovely review — we’re really pleased to hear you found the Melksham team prompt, efficient and courteous. It’s great to know our explanations and communication put you at ease.

We’ll pass your praise on to the team and look forward to helping you again whenever you need us.

Kind regards,
Wiltshire Tyres Team

Avaliado com 5 de um total de 5 estrelas

Great service again from Kate and the…

Great service again from Kate and the team.

Got my car in straight away and managed to get my MOT in aswell - always on hand to help and forever grateful.

If anyone is looking for a reliable garage. Give here a go.
You will not be disappointed all very professional and extremely helpful

7 de novembro de 2025
Avaliação não solicitada
logotipo da Wiltshiretyres

Resposta da Wiltshiretyres

Hello Charlotte,

Thank you so much for your kind words — we’re thrilled Kate and the team could help you so quickly and get your MOT sorted too. It’s wonderful to know our reliability and professionalism made a difference.

We really appreciate your recommendation and look forward to helping you again whenever you need us.

Kind regards,
Wiltshire Tyres Team

Avaliado com 5 de um total de 5 estrelas

Amazing service

Wow! The service is unbeatable! In price and in speed of delivery of service I was stuck without 2 tyres and had an absolute knight in shining armor Dave replace my car tyres before the school run! Amazing service all round! All the staff are super friendly and helpful!

5 de novembro de 2025
Avaliação não solicitada
logotipo da Wiltshiretyres

Resposta da Wiltshiretyres

Hi Amber,

Wow — thank you for the brilliant review! We’re so pleased Dave could be your “knight in shining armour” and get you sorted before the school run. 😊

We’ll pass your lovely words on to Dave and the team — they’ll be chuffed. Thanks for recommending us and for the lovely feedback!

Kind regards,
Wiltshire Tyres Team

Avaliado com 5 de um total de 5 estrelas

Straight talking and very helpful when…

Straight talking and very helpful when you need them most..always a great service!

17 de outubro de 2025
Avaliação não solicitada
logotipo da Wiltshiretyres

Resposta da Wiltshiretyres

Hi

Thank you — we really appreciate the kind words! It’s great to hear you value our straight-talking approach and that we were able to help when you needed us most. We’re always here if you need anything in future.

Kind regards,
Wiltshire Tyres Team

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