Winden Avaliações 

34
•
O TrustScore é 2 de um total de 5

2,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I uploaded 100 dollars or so I never received my cards not to mention this was a Winden Business Account offering a promotional sign up offer of 1,000. After not giving me the opportunity to withdraw... Ver mais

Avaliado com 1 de um total de 5 estrelas

Total Fraud 1. Account Locked Without Warning: Out of the blue, they've locked my account, holding onto $3300 of my hard-earned money. There was no warning, no explanation - nothing. Imagine be... Ver mais

Avaliado com 5 de um total de 5 estrelas

Their user interface is super simple and easy to use. What I love most is their excellent customer support they're always available for their customer support if I need them. decided to stick with Win... Ver mais

Avaliado com 4 de um total de 5 estrelas

Got into Winden recently for the business, and it's been a game-changer. No more digging through cluttered menus or getting lost in the app. Everything's right where you need it. But the highlight? Th... Ver mais

Detalhes da empresa

Escrito pela empresa

Winden is the banking stack for entrepreneurs.* We help businesses save time and money through a powerful business checking account, virtual cards, rewards, invoicing, and more. * Winden is a financial technology company and is not a bank. Banking services provided by Blue Ridge Bank N.A.; Member FDIC. The Winden Visa®️ Debit Card is issued by Blue Ridge Bank N.A. pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit cards are accepted.


Informações de contato

2,2

Ruim

O TrustScore é 2 de um total de 5

34 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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2,2

Todas as avaliações

(34)

0 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Game changer app

Got into Winden recently for the business, and it's been a game-changer. No more digging through cluttered menus or getting lost in the app. Everything's right where you need it. But the highlight? Their customer support. Had a couple of issues, and they were straight-up helpful. It's like they really understand the startup grind.

27 de setembro de 2023
Avaliado com 5 de um total de 5 estrelas

great app design

Winden is a game-changer. I've been using it for my business, and the convenience is unmatched. Plus, the app's design is just spot on.

4 de setembro de 2023
Avaliado com 1 de um total de 5 estrelas

They refuse to stop charging my card…

They refuse to stop charging my card after closing my account, and continue charging it and will not refund it. I was forced to dispute this company, and now I need to change my card number. Avoid them at all costs.

EDIT: Rather than reaching out to me to make things better, Winden is now trying to get my review taken down. AVOID THIS COMPANY AT ALL COSTS — they are also trying their hardest to fight against my chargeback.

8 de setembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

2ed Review and No previous helpful reply from WINDEN

So this is my second review of this company. It has now been over a month since I opened an account with WINDEN and after receiving a 1000 check deposit into my account that WINDEN closed the account. I chatted with them and asked why and was told they couldn’t tell me but the decision was final So this is how the account went I opened an account a day or maybe a couple days later on 9/8/23 deposited a $1000 check into it. Later that day the check was approved but my funds would be on hold for 5 days I chatted with support on appx the 11th or 12th asking about the funds and then later that evening BECKY messaged to inform me that my account would be closed and would not give no reason except the decision was final that there was nothing I could do about it .(THIS IS ALSO AFTER HER BEING INFORMED THAT WE WHERE HOMELESS) On the 15th of Sept I get an email saying that my funds are available now and ready to use only I can’t because all I can do is log in and see I have a $1000 so I chatted with John and was told that in 3-4 weeks plus 7-10 days for me to receive that I would have a check with the remaining balance So I waited 3 weeks i got on chat with John again and he informs me “that it looks like in 3-4 wk I would have my check sent out and 7-10 days later I would receive” and “that was all the information he had at that time” and I told him that that is what he told me last month so I ask to speak to the owner and he says yeah let me get you over to him ….. and no one ever returned to the chat left hanging again I had asked if there was a number I could actually call to speak with someone over the phone and was told they only communicate thru text and chat and email that they find it every effective. Which if I was wanting to avoid customers because I was stealing their money I would say the same …mean while I set up an appointment with Blue Ridge Bank and they asked me to bring everything in and that they will get to the bottom of this issue and they have a meeting set up with their manager. No company should be this hard to deal with especially when it comes to your money!I don’t care about the closure of the account that’s my least worries my worries are that this company is not giving my money to me and has no reason to hold my funds and also what I have a problem with is how this company handle business all the way around from the rudeness and unprofessionalism on how they speak to customer and lack of consideration for gig workers it’s not like I have1000$!’s of dollars laying around that I can just let this $1000 just let sit there that’s everything we have right now I don’t know what type of company steals from a company that they know is homeless and has kids JOHN and BECKY have both been informed and the account after telling BECKY that the account was closed but I seen nothing in the terms and agreements that says you can’t be homeless. Just because people become homeless doesn’t mean that they don’t work or have businesses But apparently with WINDEN THEY DONT UNDERSTAND THATAND ACCOUNT CLOSURE IS AUTOMATIC For a company that is supposed to be for freelance and gig workers you sure seem against them then for them .WINDEN release my money today and overnight my check to me it’s been way past your 3-4 wk Any legit company would of done so so I guess we’ll see! ALSO I reached out directly to the founder /owner of WINDEN thru email and never received a reply back tho it’s been almost two weeks since I sent.

9 de outubro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Winden Bank is a scam. Be Careful guys...

Winden is a scam. Be aware everyone. They blocked my account with no reason and they are bit allowing me to withdraw my funds. Winden is totally scam. Please save your funds by avoiding this bank. They support is also worst. The guy named as Frank was so rude and they are not supportive at any cost. In short they scammed me my money and not allowing me to withdraw my funds

1 de julho de 2023
Avaliação não solicitada
logotipo da Winden

Resposta da Winden

Hi Vimal,
Thank you for taking the time to provide this feedback. Our team takes a holistic view on accounts before making a decision to close. Most account closures happen as a result of not following our Terms & Conditions or operating in a fraudulent way. You can review our full Terms & Conditions here: https://winden.co/company/terms.

Avaliado com 1 de um total de 5 estrelas

I think it is a scam

I think it is a scam. They closed my account with several thousands of dollars and stated that they need to balance account and then they will send a check and already notified that it will take some time before it is done. There is nothing to balance on the account, I had no transactions for 3 months. Please beware.

20 de junho de 2023
Avaliação não solicitada
logotipo da Winden

Resposta da Winden

Hi Roman,
Thank you for taking the time to provide this feedback. Our team takes a holistic view on accounts before making a decision to close. Most account closures happen as a result of not following our Terms & Conditions or operating in a fraudulent way. You can review our full Terms & Conditions here: https://winden.co/company/terms.

Avaliado com 1 de um total de 5 estrelas

Worst fintech platform

Worst fintech platform. Approved my account. I deposited money. After 2 transaction out of the blue disabled my account. Will not give me my money back. They are complete thieves. I tried to reach the customer support. After a heated debate they closed the option for support as well. Now I do not know where my money is. THIEVES!

14 de junho de 2023
Avaliação não solicitada
logotipo da Winden

Resposta da Winden

Hi Nayemul,
Thank you for taking the time to provide this feedback. Our team takes a holistic view on accounts before making a decision to close. Most account closures happen as a result of not following our Terms & Conditions or operating in a fraudulent way. You can review our full Terms & Conditions here: https://winden.co/company/terms.

Avaliado com 1 de um total de 5 estrelas

Be very cautious

entered sensitive information, denied instantly. They will not explain why you have been denied. Furthermore, they refuse to delete your information even though you do not have any business with them. Customer service refuse to respond when you start asking questions about it.

25 de maio de 2023
Avaliação não solicitada
logotipo da Winden

Resposta da Winden

Hi Mark. Thank you for your feedback. We review each application thoroughly and take a holistic view of your account and business information. Decisions are based on a variety of internal factors.

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