Window Nation - Atlanta Avaliações 184

It was very great the crew came on time and put the windows in perfectly that were very kind and very respectful of my home they told me everything that was going on with the project and in complete contact with everything they were doing. Everything was clean once they had finished and walked around with me to show me how everything window and door work. I want to thank them for everything they had done to improve the beauty of my home

Professional, pleasant to deal with
A completed job.

Very professional, the team doing the installation of our windows were polite and efficient. The windows were top notch. I would recommend Windows Nation to anybody looking to upgrade their windows.

Did a great job of explaining how their windows were made & what to expect with the installation. The installers arrived on time, worked as a team, cleaned up as they went and did excellent & professional job. I am very happy with my new windows and would not hesitate to recommend they to anyone looking for quality windows at a reasonable price. Kay in PTC

The team work the way ya'll stay in contact with update and flexible schedule kind staff

Sales person was honest and personable through the sales process. One minor delay with the permit which was no big deal for us and when the installation crew showed up they got right to work and impressively installed all 8 windows before lunch time. They cleaned up and then went over how the windows functioned. The only thing I could add would be to double check the clean up, dont get my wrong they were awesome, but I found pieces of broken glass on the floor of my toddlers room. Almost anything else anywhere else I wouldn't say anything but if his foot got cut I would be pretty upset, but again 99.9% of everything we are extremely happy with.

Great windows! We had to replace practically all of the windows in our house (41), so we knew it was going to be an extensive experience. The windows themselves are great and the installation crew were nice and professional. Had a couple of issues with a few windows, but they were cleared up by Window Nation quickly. Two main things on why I didn't give 5 stars. The first was that our salesman styled himself as our project manager and stated that he would be with us the whole way. He wasn't. Didn't even know the date of our install - I had to call him about it - and never checked on us afterwards. You'd think with as big a project as we had, that someone would've at least did a quality control check afterwards, but it didn't happen. The second is that they don't tell you that you may lose some viewable window surface area by the replacements. We lost about 320 square inches of viewable window space from 4 windows because of the replacements. While we cannot fault that these replacement windows are by far better than we had, we were not expecting to lose that much. Overall a great product and would recommend them to others.

The installation was onerous despite the people being really kind. The wrong window, etc. For the price, I expected more. All in all it ended well and quite beautiful but took multiple months and very little communication from the company.

The crew was very pleasant and efficient to change 23 windows out in a day and take the time to let us know the door was coming and kept us informed throughout the window installs

Noel and Weyma were great, hard workers, never complained, did an excellent job of removing and installing our windows, if I ever get more windows I’ll ask for them. Their the BEST!

Kyle was great. Love our windows. Had some hiccups and clean up lacked, but we would finish our house with window nation again.

All of the customer service was great from the sales person to the finance people to the measuring person up until installation when I encountered the Customer Service Manager. He was extremely rude. There was a communication issue regarding my appointment confirmation (it was not confirmed). His approach was to prove me wrong, chastise, punish, and attempt to charge me ($350), as opposed to resolve the issue. He was extremely rude. I never received my confirmation (no text, no email, no voicemail). I didn’t receive the text with my two hour window for my appointment time, only the date. The CS Manager was argumentative with me instead of recognizing that there was a communication error. I even told him I was going to let WN know I no longer wanted to do business with them, due to my interaction with him. His response, was “tell them”. So I’m telling everyone now . I would rate him below zero stars. Because everyone else was so great I went with 2 Stars.

Due to the “Customer Service” manager’s argumentative behavior towards me, I’m not sure if I’m gonna finish the rest of my window project at my house with Window Nation. My experience with him left a very, very bad taste in my mouth. All other staff interactions were great. But it only takes one rotten apple, to spoil the whole bunch.

My experience with the installer was nice. I felt safe. When they got here they immediately went to work. I don’t believe they took a break the whole time ( about 10 hours) they was here. They did a great job with the installation. I am happy with their work z

My experience was great from the beginning. Dexter’s presentation convinced me that this was the company I wanted to go with. Lucas and the crew did and excellent job with the install. Everything went smooth and there was no mess when everything was done

The installation team did a good job . Their caulking could have been better as it was a little sloppy in a few areas . They did not install the specified tempered glass windows in the right locations and have to return to rectify this safety issue to comply with code .
The major problem with this project was the salesman Whit Breeze who was not able to answer technical questions on the installation methods . After I signed the contract we had no updates from him for 3 1/2 months except for a Change Order he generated that was incorrect and he refused to alter it. After calling his management the Change Order was rectified and reduced the contract by $871 to reflect the correct changes.
Don't deal with this guy he is a poor communicator (none) ,technically incompetent and too arrogant to admit he has made a mistake and rectify it.
He was the major delay in my project.

The Crew
The Crew
The Crew

On time, efficient installation with prompt replacement of one defective window. Crew was polite and organized and left after thoroughly doing a clean up.

Window Nation communicates every step of the way, and they stand behind the quality of their work. Whit Breeze was our salesman, and he was very helpful and knowledgeable.

Why I use Window Nation is because they are on time!! When the job is finished it’s like they have never been they leave your house tidy and clean.
They are very professional on keeping you updated and doing the job definitely use them again.

The boys did a good job and I can see clearly now.