I purchased two doors and eight windows. Unfortunately, I have issues with the doors and one of the three windows that are attached to each other. The door I received is not the one I ordered, and the... Ver mais
A empresa respondeu
Localização
Trocar localização740 Merritt Capital Drive, Suite 111, 27587 Wake Forest, NC, US
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Overall, everything was great! We love our new windows and the installers were excellent. There was a bit of a language barrier but it certainly wasn't a show stopper. I would definitely order more... Ver mais
A empresa respondeu
Great experience with Brian Martinez explaining the various options and answering my questions so I felt confident in the choices I made. Installation with Mauricio and his team was amazing. They we... Ver mais
A empresa respondeu
Salesperson was excellent and no pressure was felt on our end...after dealing with other "big name" window companies, Window Nation was a breath of fresh air...installation crew was first rate and ma... Ver mais
A empresa respondeu
Detalhes da empresa
- Serviço de instalação de janelas
- também em
- Empresa de Construção
- Fornecedor de janelas
- Fornecedor de janelas de PVC
- Fornecedor de Portas
Why Window Nation is the best choice
Escrito pela empresa
- Energy Efficiency
- Tired of high utility bills? Replacing your old windows with our energy-efficient ones could lower your utility bills month after month. Our windows are made with top-quality insulated frames and seals, so you’ll get windows other companies can’t match. You’ll start saving money every month year-round.
- Expert Installation
- New windows are useless without proper installation. When you choose Window Nation, your new windows are expertly installed for a perfect fit and years of worry-free protection – and installed in 1 day. Our teams are local, so they understand what it takes to ensure your windows can handle the weather in your area.
- Styles and Colors
- Available styles and colors Whether you have standard-looking windows or a full-custom home, we can replace them. Each of our windows is expertly measured and custom-made for your home – even odd sizes. With over 1,500 styles and colors to choose, you’ll get the windows you want – even if you have an HOA or historic district.
- Lifetime Warranty
- Your current windows haven’t lasted – how can you be sure new ones will? At Window Nation, we stand behind our windows and doors with a lifetime warranty. That’s because we know we sell the best windows you can buy – and we’re confident they’ll perform and protect your home for decades.
Our Mission
Solve problems by installing solutions.
At Window Nation, we help homeowners reimagine their spaces with premium, energy-efficient windows built for beauty, comfort, and long-term performance. With over one million windows installed and more than 30 markets served nationwide, we’ve earned a reputation for expert craftsmanship and customer-first service. Our story began with a simple goal: to offer homeowners high-quality window solutions tailored to their unique needs. Today, that mission still drives us. We offer one of the largest selections of styles, colors, and materials, all customizable to fit your vision and your budget. Our Exterior Design Consultants work closely with every customer, ensuring a seamless experience from consultation to installation. Backed by industry-leading warranties and thousands of five-star reviews, Window Nation is proud to be a trusted partner for home improvement. We’re also committed to giving back, supporting the communities we serve through local partnerships and initiatives. Whether you’re upgrading for energy efficiency, curb appeal, or peace of mind, Window Nation delivers products you can trust and results you’ll love. Come discover why so many families continue to choose Window Nation, the company where quality, value, and service meet.
Informações de contato
740 Merritt Capital Drive, Suite 111, 27587, Wake Forest, NC, Estados Unidos
- 919-727-4140
Window Nation
4,4
Excelente
67 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Received incorrect doors and a window measurement were wrong
I purchased two doors and eight windows. Unfortunately, I have issues with the doors and one of the three windows that are attached to each other. The door I received is not the one I ordered, and the manufacturer assembled the door backwards. I had them installed on 7/9 and I am currently waiting on the Ops manager to come out on 7/27 to address my concerns. I had informed the sales manager that day regarding the installation and my concerns. I am aware that there is a personnel issue at the Raleigh office because the sales person who sold me the job is no longer employed by the company. Additionally, they have appointed a new sales manager and an operations manager within a three-month period.
8 de julho de 2026
Resposta da Window Nation - Raleigh
We appreciate you taking the time to share your feedback regarding your recent purchase and installation. We sincerely regret that the doors and windows did not meet your expectations, and we understand your frustration with the issues you've encountered, particularly with the incorrect door and the assembly error. We are actively working to address the staffing changes you mentioned to ensure a smoother experience for our customers. We are confident that the operations manager's upcoming visit will help us resolve these concerns to your satisfaction.
The crew was great and very polite …
The crew was great and very polite Miguel was a great leader. Damian was a great overseer. Love my windows.
10 de julho de 2026
Resposta da Window Nation - Raleigh
We're so happy to hear that our crew was great and polite, and that you love your new windows! We're glad our team provided excellent service.
It was hard to get a hard date for the…
It was hard to get a hard date for the work to begin. We were delayed twice after we had removed our blinds and were ready for work to begin. Finally, I spoke to a gentleman named Chris who took responsibility to follow-up with us to let us know when to expect work to begin. On the day of the install the two me who came were on time and ready to get started right away. They did a great job.
20 de junho de 2026
Resposta da Window Nation - Raleigh
We appreciate you sharing your experience with us. We understand that scheduling delays can be frustrating, especially after you had prepared for the work. We're glad that our team, especially Chris, was able to assist in getting the project back on track and that the installation team provided excellent service.
Overall
Overall, everything was great! We love our new windows and the installers were excellent. There was a bit of a language barrier but it certainly wasn't a show stopper. I would definitely order more windows from this company. Their staff arrived early in the morning, completed the installed in a very timely manner and their clean up was phenomenal.
20 de junho de 2026
Resposta da Window Nation - Raleigh
We are so happy to hear how much you love your new windows and that our installers provided excellent service! We appreciate you highlighting their punctuality, efficiency, and phenomenal cleanup. We also acknowledge your feedback regarding the language barrier and are always looking for ways to improve our customer experience. Thank you for your kind words and for considering us for future window orders.
Very satisfied
Three of my windows were not right at first but they fixed the issues and now I am 100% satisfied with them. The service was great. The installation crews were wonderful.
2 de fevereiro de 2026
Resposta da Window Nation - Raleigh
We're happy to hear that we could resolve the issues with your windows and that you are now completely satisfied. We appreciate your positive feedback regarding our service and installation crews.
Resposta da Window Nation - Raleigh
We regret the errors and damage. We'll review our processes to improve our service and quality. Thank you.
Guys were outstanding
Guys were outstanding. Did a fabulous job. Answered all of my questions. I would recommend highly.
19 de dezembro de 2025
Resposta da Window Nation - Raleigh
We're happy to hear that our team provided outstanding service and addressed your questions thoroughly. We appreciate your high recommendation very much!
Great work Window Nation
I was very impressed how quickly the local team in Raleigh came out to fix an installation issue. The team that made the repairs was amazing and did great work. Hats off to Chris from wimdow Nation who got everything set up and fixed
15 de dezembro de 2025
Resposta da Window Nation - Raleigh
We appreciate your feedback and regret the issues with the arch window trim. We're sorry the flexible material is uneven and unsightly. We'll review our processes for arch window installations to ensure better results in the future.
All levels were great
All levels were great! Installation team did a beautiful job!They didn't waste motions or time and left my home and yard spotless. I would recommend them strongly.
11 de dezembro de 2025
Resposta da Window Nation - Raleigh
We're happy to hear that you found all levels great and that our installation team exceeded your expectations! We appreciate you recommending us so strongly.
Window Replacement - A Good Experience
The salesperson, Eric Bennett, was easy to talk with and very helpful in assisting me in making decisions. He also was very easy to get in touch with if I had questions. The team who installed my windows yesterday were great they really stayed on task completed the job very quickly. I'm completely satisfied with the windows with the way they look and how easy it should be for me to clean them. And I like the idea of the screen built in as well as the mullions. So, I'm very happy I chose Window Nation
8 de dezembro de 2025
Resposta da Window Nation - Raleigh
We're happy to hear that you found our salesperson helpful and accessible. It's great to know the installation team worked efficiently and that you are completely satisfied with your new windows and their features. Thank you for choosing us!
Work was done on time and the precise.
8 de dezembro de 2025
Resposta da Window Nation - Raleigh
We are happy to hear that our work met your expectations and was completed promptly. Thank you for your positive feedback!
went out of the way to correct all the…
went out of the way to correct all the mistakes
24 de novembro de 2025
Resposta da Window Nation - Raleigh
We appreciate you pointing out that we took the necessary actions to fix the errors. Thank you for your feedback!
impeccably done
The service was impeccably done. The installers are well versed about the product and the company as a whole. I would recommend Window Nation to anyone needing any of their products.
25 de novembro de 2025
Resposta da Window Nation - Raleigh
We're happy to hear that the installation was impeccably done and that our installers were knowledgeable. Thank you for recommending our company and products!
I have nothing but praise for Window…
I have nothing but praise for Window Nation. It is an excellent company. From the initial contact to the follow-up at completion, their communication was noteworthy and professional. The quality of the product is outstanding. I am a very satisfied customer.
17 de novembro de 2025
Resposta da Window Nation - Raleigh
We appreciate you taking the time to share your experience. We're happy to hear that you were satisfied with our team's communication and professionalism, as well as the quality of our products. Thank you!
Resposta da Window Nation - Raleigh
We appreciate your feedback and are glad you like the windows. Thanks for sharing your experience with us.
They were fast
They were fast, accurate and reassuring. They cleaned their mess up, never saw any trash etc. Everything looks good!
17 de novembro de 2025
Resposta da Window Nation - Raleigh
We're happy to hear that our team provided fast, accurate, and reassuring service. It's great to know we left everything clean and tidy! Thank you for your feedback.
Great work by Window Nation
Great work by Window Nation. The installers were precise, careful, attentive and listened and answered all of our concerns. Our windows were installed perfectly.
14 de novembro de 2025
Resposta da Window Nation - Raleigh
We're happy to hear that our installation team exceeded your expectations with their precision and attentiveness! Thank you for sharing your positive experience with us.
Installers were very detailed hard…
Installers were very detailed hard workers! They were very skilled and knowledgeable in their work.
14 de novembro de 2025
Resposta da Window Nation - Raleigh
We're happy to hear that our installers' skills and attention to detail stood out! Thank you for recognizing their hard work and sharing your positive experience.
The service and work they do it sucks
Call four times about water go through the window and leaking inside they couldn’t fix sent 4 different people couldn’t fix it
10 de novembro de 2025
Resposta da Window Nation - Raleigh
We regret that you experienced unresolved issues with the water leak despite multiple visits. We'll review your case to improve our service.
It was done in a timely manner
It was done in a timely manner. They cleaned up petty good.
5 de novembro de 2025
Resposta da Window Nation - Raleigh
We're happy to hear that the work was completed promptly and the cleanup met your expectations. Thank you for your positive feedback!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.