Window Warranty UK Avaliações 

150
O TrustScore é 3 de um total de 5

3,0

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Absolute scammers, 6k ripped off my elderly parents, lies and more lies. They do not exist at the address in Lytham St Annes. Also trading under Abacus Installations, check Companies House, no account... Ver mais

Avaliado com 1 de um total de 5 estrelas

Avoid at all costs. They have scammed my elderly sister after claiming they managed her warranty for her windows. She has dementia and they charged her over £5000 for work that could have been done fo... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had roof glass in my orangery, cleaned, resealed and 3 corner triangles replaced, also all bi-folding doors re-aligned and serviced. Excellent work carried out quickly with no fuss brilliant job. Th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The fitters Installed new grey cladding to replace old white cheap PVC cladding by builder , and replace plywood boarding which was wrotten and were very knowledgable about the system , where my cl... Ver mais

Detalhes da empresa

  1. Serviço de instalação de janelas
  2. Fornecedor de Portas
  3. Fornecedor de Energia Verde
  4. Fornecedor de janelas de PVC
  5. Fornecedor de janelas

Escrito pela empresa

With over 25 years of experience, Window Warranty UK specialises in the repair, restoration and ongoing maintenance of uPVC, Aluminium and wooden windows, doors, conservatories, gutters and other associated products. We’re a specialist company offering homeowners replacement guarantees, repairs to maximise performance, increased security, quality in upgraded locking mechanisms and fixtures, and ultimately financial protection for their largest asset – their home. We have serviced, repaired and reissued guarantees for thousands of UPVC products throughout the country and saved domestic homeowners thousands of pounds by not having to replace their products. As reputable, qualified and experienced professionals, all jobs are completed accurately and to the highest industry standards.


Informações de contato

3,0

Bom

O TrustScore é 3 de um total de 5

150 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,0

Todas as avaliações

(150)

24 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Conservatory Gutter and Window Repair.

Good service from both engineers and friendly office staff. Team who carried out repair work to conservatory could not be faulted and completed work within time quoted.

10 de janeiro de 2024
Avaliação não solicitada
logotipo da Window Warranty UK

Resposta da Window Warranty UK

Thanks for the great feedback, we appreciate you taking the time to leave us a review. We're glad to hear you had good service and were happy with the work carried out

Avaliado com 5 de um total de 5 estrelas

Had roof glass in my orangery

Had roof glass in my orangery, cleaned, resealed and 3 corner triangles replaced, also all bi-folding doors re-aligned and serviced. Excellent work carried out quickly with no fuss brilliant job. The one very minor leak that remained following the work was quickly remedied. Overall very pleased with work, and staff.

15 de fevereiro de 2024
Avaliação não solicitada
logotipo da Window Warranty UK

Resposta da Window Warranty UK

Thanks for the great feedback, we appreciate you taking the time to leave us a review

Avaliado com 5 de um total de 5 estrelas

had a service done by the company all…

had a service done by the company all windows refurbished - sceptical at first but I cannot fault anything - from the office to the engineers and then the completion of the work - A genuine family company that has the best interests of there customers at heart

8 de fevereiro de 2024
Avaliação não solicitada
logotipo da Window Warranty UK

Resposta da Window Warranty UK

Thanks for taking the time to leave us a review.

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service, very quick and reliable company!

6 de fevereiro de 2024
Avaliação não solicitada
logotipo da Window Warranty UK

Resposta da Window Warranty UK

Thanks for the lovely feedback, we pride ourselves on our customer service so thank you for taking the time to leave us a review

Avaliado com 5 de um total de 5 estrelas

Had all my windows and doors restored

Had all my windows and doors restored. Looking new and all working again. The lads were great, clean and tidy. Great job. Thank you

15 de fevereiro de 2024
Avaliação não solicitada
logotipo da Window Warranty UK

Resposta da Window Warranty UK

Thanks for the comments we pride ourselves on our professional service so appreciate you taking the time to leave us a review.

Avaliado com 1 de um total de 5 estrelas

Worst company ever

worse company ever. They took my deposit to fix my leaky roof and didn't even give a start date for 9 weeks.
Spent Christmas and New years with a bucket. No answer on their phone. Promised not kept and final straw is to bill me 60 %of cost as admin and survey charge. Absolutely shambolic service

19 de janeiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

What a shame zero stars aren’t an…

What a shame zero stars aren’t an option! They are utterly appalling. Firstly I was misinformed when I called them to look at a broken catch stopping me from shutting a window securely. Naively, I believed their representative when he said I would have to replace the entire unit as these catches are sealed, (I have since been informed that they are thoroughly repairable!). I’m then charged over the odds, again acting in ignorance until enlightened by a local builder who would have done an entire replacement for a fraction of the price. Then I’m kept waiting for eight weeks, each time I called about it, I’m fobbed off with “I’ll have to talk to our engineers, and I’ll call you back” we’ll, naturally, they don’t call you back. Then I get, “oh well it won’t be this week” …not good enough, I’ve already waited 8 weeks, it looks as though it won’t be any week! They’ve taken a 50% deposit which I now have to retrieve via the small claims court, and all the hassle that goes with that. Give them a wide berth, or you’ll live to regret it.

24 de outubro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Zero Customer Service AVOID!

Called to ask about repairs to three windows in my mums house which needed the hinges replacing. Lady I spoke with said she couldn't give me an estimate for what sort of price i'd be looking at for the repairs. Was told that her other colleague had just stepped out of the office but would be back in 5 minutes to give me a call back to discuss, that was over 24 hours ago and no call back received. Reading the reviews on this site I am very glad that they never bothered to call me back as they are clearly not interested in providing a quality service, would you really want to trust a company that offers a 5 year warranty, but cant be bothered to call a customer when they say they will? I found another company who were able to give me a price for the repairs and have already scheduled the works for me.

13 de setembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Take on board the negative reviews, I thought I’d given them the benifit of the doubt and regret it!

Awful company. I saw the reviews, but thought I would still try them anyway. Regreted it!
Work not finished, communication is very poor. Constantly chasing for updates ect, appointments made then no one turns up so have to reschedule. Conservatory was meant to be fixed from leaking roof…. Still leaks! Then was meant to be having a ceiling put in so it’s warmer in winter… heard nothing. Constantly chased about roof still leaking and gave up in the end and took is as money lost.

20 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Despite all efforts to stop false…

Despite all efforts to stop false negative reviews, Trustpilot continues to accept these posts without any authentification.
To all genuinely satisfied customers and new clients, we remain the most envied, best and longest-established repair specialists in the industry and have given over 28 years of service to Thousands of satisfied customers.

31 de julho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Not even worth 1 star

Not even worth 1 star! Steer clear!!! They take admin fee , order glass ( that doesn’t arrive) and make excuses for not coming ! 9 weeks we waited and nothing! Initial survey was seemingly professional , but only as con artists !

20 de julho de 2023
Avaliação não solicitada
logotipo da Window Warranty UK

Resposta da Window Warranty UK

Hi Charlotte,

We’re sorry to hear about this. We’ve had a look through our records and couldn’t find any customers by your name.

Please could you get in touch on 0800 999 2332 and provide us with some more details, so we can have a look into this.

Thanks,
The Window Warranty Team

Avaliado com 1 de um total de 5 estrelas

Avoid... you won't get any service.

Found this company online and it was based in Lancashire. My instincts said avoid following a sales call to arrange a survey of a damaged lantern roof. After a couple of calls with a surveyor called Wayne (not too bright) I was told I had to pay £145 first before he would come out. Duly paid, 3 months later and 9 calls, the replacement unit has still not come in. The lady on the phone is excellent at fob offs, she's a credit to a company like that. Unit not ready. Someone's at a funeral. Unit that came in was sub standard. A quick look on companies House tells me a lot.... the principal person behind this business has 17+ directorships most of which are dissolved. Make your own mind up!

30 de maio de 2023
Avaliação não solicitada
logotipo da Window Warranty UK

Resposta da Window Warranty UK

Hi Mark,

Sorry to hear about your experience.

The manufacturers made the wrong unit twice. We would not install a unit that is substandard or wrong, hence the delay in installation.

The work was completed on the 25th of July and we are awaiting payment of balance.

We understand that you were frustrated with your experience, as were we. We are now in talks with our manufacturer to ensure this doesn’t happen again.

Apologies again for the delay, but unfortunately it was out of our hands.

Many thanks,
The Window Warranty Team

Avaliado com 5 de um total de 5 estrelas

Wonderful windows

I can’t fault this company. I had windows serviced and have a 5 year warranty and they look fantastic now! I nearly changed them but so glad I didn’t. Also the engineers were so helpful and friendly. Great job! Highly recommend.

4 de julho de 2023
Avaliação não solicitada

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