Ordered the mystery case excellent selection so happy to try new things great idea. Only thing is how long do you leave it to order another in the hope of other new wines LOl
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Veja o que dizem as avaliações
The wines are very sour especially the white ones and the red are gassy and sour I wouldn’t recommend them so please cancel my subscription as I won’t be buying them again.
We had tried to order a bottle of champagne from 2008 of two different companies and been let down both times, I rang wine Republic and enquired about a bottle from 2008. The gentleman I spoke to was... Ver mais
Was able to source a favourite white Chardonnay from the bekka valley. The order was easy to place and the delivery on time. What especially impressed was the packaging to protect the bottles in tr... Ver mais
Detalhes da empresa
Escrito pela empresa
We offer a comprehensive range of wines from around the world. Specialising in old vintages and rare, hard to find bottles. Next day delivery and eco friendly packaging.
Informações de contato
6c Heol Y Deri, Rhiwbina, Cardiff, CF146HF, Cardiff, Reino Unido
- 02922337454
- hello@wine-republic.co.uk
- wine-republic.co.uk
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Cheaper wines sent and now uncontactable
Most of the order was substituted with different (cheaper) wines, have been trying to contact for a week, no response, no phone number available. Thinking of escalating to trading standards
Found a wine I'd been looking for and great service
Easy to navigate around the website and easy to order. Competitive pricing and quick, safe delivery. Finally found a wine I've been searching for for years!
Try else where
Sent the wrong year wine and never answered my emails or calls , AWFUL would never recommend
I won’t be ordering from this company…
I won’t be ordering from this company again. I ordered wine on sept 3rd for an event with express delivery and after not receiving I sent three messages to the company, two via the website and one via the Facebook page and received no response. I was then randomnly sent an email that this would be delivered but as I have moved since ordering it was delivered to my old address which was very inconvenient. Highly unreliable and not worth the effort to use this company.
Avoid ordering via the web
Ordered case of wine October 22 to find only 10 bottles delivered. Promise made that remaining two bottles (> £50 value) would be delivered but never was after months of emails and phone calls. Contact phone number removed from website, now rings dead. No repsonse to emails. Examining Companies house one of two Directors has resigned. Sole Director is now Adam Pledger. In June 23 Companies House registrar gave notice that the company would be struck off the register and dissolved, reason not given but presumably for not filing accounts. That has currently been suspended. Raises questions about the viability of the company. If you do choose to order via the website and find your order is not fulfilled, contact your credit card comapny immediately to obtain restitution as a claim has to be made within 3 months of the purchase date. I am now pursuing my loss through the small claims court.
great wines great service
Excellent service
I asked you for the delivery date to be…
I asked you for the delivery date to be flayed. You ignored it.
The delivery firm also ignored my request. As a result it was delivered two days before I got home. Not impressed at customer service of either of you.
Wine was not stolen so I was lucky.
Wine great
Very satisfactory customer service
Despite an initial hiccup supplying my order the company more than compensated with good will and communication
Poor communication & too much uncertainty
I ordered 2 bottles of wine on 3 June 2023 and paid £8.95 for Standard Shipping 2-3 days and received email confirmation to this effect.
By 8 June I'd heard nothing further so enquired by email as to the status of the order.
By 21 June I had still heard nothing so sent a message via their website, again asking the status of the order.
At 08:35 28 June I received 2-emails from APC couriers advising me that the package would be delivered within an hour, and it was.
The failure of Wine Republic to respond to my two requests for information - without even so much as an acknowledgement of receipt - is poor. Having been led to believe by their original email order confirmation that the wine would arrive within 2-3 days, and with no further communication from them, I spent over 3 weeks fearful that something had gone seriously amiss with my order ... and my money!
I don't need that sort of uncertainty in my life so won't purchase from Wine Republic again.
Great customer service
Had the wine I needed at a competitive price and fast delivery
Range of wines on offer
Range of wines on offer vs other similar competitors. Always receive wine deliveries per allotted day/time slot of my choice.
Avoid - absolutely 0 response
One bottle of wine missing from order, one vintage substituted with no prior discussion/ agreement. 3 emails sent to email listed in terms and conditions. No response. Tried using the contact form online, no response. No other form of contact available, so will have to start the onerous process of a paypal claim. It’s a real shame and a pity.
Great no fuss wine supplier
Sent the wrong wine and didn’t respond…
Sent the wrong wine and didn’t respond to 2 requests to replace or return….
Changed the bottles ordered without…
Changed the bottles ordered without telling me
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