Rory Maclean was excellent - despite the 'serious risk of wildfire' alert that kicked the evening off! His book has had great reviews, but his own description of his experiences in the years after his... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I wanted a hardback copy of Nelson by Dominic Sandbrook for my grandson to add to his collection of other hardback books in the series . The book arrived promptly , carefully packaged , wrapped in s... Ver mais
A empresa respondeu
A Perfect Parcel My books arrived speedily and were beautifully wrapped in decorated wrapping paper, which made opening my parcel a real joy. Browsing in a bookshop is a real treat but having a parc... Ver mais
A empresa respondeu
Great advice given in the store which enabled me to purchase a book for my Granddaughter and have it delivered directly to her. I was able to order, pay and add a personal message all very simply o... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At Winstone’s we are unashamedly passionate about books and reading, we are stuffed to the gills with books stocking over 6,000 titles. If you can’t find the book you're looking for then we can order any British book in print - most titles are delivered to store within 24 hours.
Informações de contato
8 Cheap Street, DT9 3PX, Sherborne, Reino Unido
- 01935 816128
- winstonebooks.co.uk
4,9
Excelente
280 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
It was quick & easy.
19 de maio de 2025
Tickets never arrived!!
6 de maio de 2025
Resposta da Winstone's Books
Good morning Mr Pond. We don't ship tickets , your name goes onto the guest list and we send a confirmation email of your purchase. I appologise for the confusion and we will make this much clearer on the website for future purchases. We hope to welcome you back soon.
Brilliant customer service
Brilliant customer service, the book was nicely (and environmentally friendly) packed. Happy support independent bookshops.
9 de maio de 2025
Excellent service.
Great company. All well thanks. Well packed. Love your wrapping paper!
22 de abril de 2025
Resposta da Winstone's Books
Glad you were happy with your order, see you next time!
Recommended 👍
22 de abril de 2025
Very well presented
Delivered very promptly. I only ordered a county map book but even this was gift wrapped. Other packaging was very good.
20 de março de 2025
Resposta da Winstone's Books
Glad you were happy with your order and thanks for taking the time to write such a positive review!
Excellent customer service
Excellent customer service. So helpful and went above and beyond by delivering a gift card to my friend as I live many miles away. A great shop with excellent customer service- I wished I lived closer so I could pop in for a browse xx
25 de fevereiro de 2025
Resposta da Winstone's Books
So glad we could help and thanks for taking athe tiome to post such a lovely review!
Excellent condition and swift delivery.
11 de fevereiro de 2025
Resposta da Winstone's Books
Glad you were happy with your order and thanks for taking the time to post a review!
The Ravenous book subscription was a…
The Ravenous book subscription was a gift which was very much appreciated. It will be exciting to see which titles arrive!
31 de janeiro de 2025
Well packaged and super buy. Good experience. …
Well packaged and super buy although on your website it did say it was a paperback and I had specifically looked for this. However it is a great book!
30 de janeiro de 2025
Resposta da Winstone's Books
Hi Jennifer. Thanks for shopping with us and thanks for taking the time to leave a review. Apologies for the hardback/ paperback issue. I don't think that's ever been available in paperback so not sure where that rogue piece of information came from. Thanks for pointing it out, I've ammended the website for future purchasers!
Excellent!
Winstone’s service and delivery were excellent. I will certainly buy from them in the future.
25 de janeiro de 2025
Resposta da Winstone's Books
Many thanks for your support Terasa, best wishes Wayne
Excellent Customer Service
Preordered a book with them and when the book arrived it was so beautifully packaged it was a great experience to open it! Ran into a small problem with my order but their customer service was outstanding and was sorted so fast! Would absolutely recommend and I will definitely order with them again!!
25 de janeiro de 2025
Avaliação não solicitada
Resposta da Winstone's Books
Apologies for the hiccup and thank you for taking the time to write such a lovely review!
Great experience
Great experience nice quick delivery well packaged, book even nicely wrapped, excellent service, couldn't be happier
9 de janeiro de 2025
Resposta da Winstone's Books
Thanks for ordering with us and for taking the time to write such a lovly review!
No fuss and arrived on time
No fuss and arrived on time, nicely packaged. Thank you!
9 de janeiro de 2025
Resposta da Winstone's Books
Thanks for ordering with us and for taking the time to write such a lovly review!
Great personal service
Buying a 'Ravenous Subscription' for our daughter's birthday, the team were really helpful setting this up & even delivered the paperwork locally on her birthday!
4 de janeiro de 2025
Resposta da Winstone's Books
Thank you Mr Roberts, we hope your daughter loved the gift. Best wishes Tina
Great books by the Sea
The Staff are all helpful, cheerful and polite. It’s a wonderful shop that is always a delight to visit.
30 de dezembro de 2024
Resposta da Winstone's Books
Really pleased you enjoy shopping with us and thanks for taking the time to post such a lovely review!
Community connection
It’s always pleasing to know that Winstone’s maintain a wonderful sense of connection with their community and are always ready to help
19 de dezembro de 2024
Resposta da Winstone's Books
Morning David, glad to help and thanks for taking the time to post such a lovely review!
Phenomenal service
Phenomenal service. Winstone’s staff went out of their way to get a Christmas gift to my goddaughter on time - by hand delivering it! Reinforced to me the value of supporting independent retailers. Thank you!
17 de dezembro de 2024
Resposta da Winstone's Books
Glad you were happy with the service and thanks for taking the time to post such a lovely review!
Excellent personal service
It was wonderful to have a kind human being at the end of a phone when I had a query - someone who knew exactly what was going on at a busy time of the year and was able to efficiently put my mind at rest. Excellent personal service - would thoroughly recommend.
18 de dezembro de 2024
Resposta da Winstone's Books
Glad we were able to help and thanks for taking the time to post such a lovely review!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.