Winston Privacy Avaliações 

192
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Winston is simply brilliant. Sure, there’s lots of manual ways to go about securing your privacy online, but those are time consuming and tedious. Winston is a plug and play, set it and forget it, typ... Ver mais

Avaliado com 5 de um total de 5 estrelas

I rent my internet with 3 other people and 15+ devices. 2 tenants say that their YouTube streaming is better now. 2 users say that their COD gaming runs so much smoother than before. My downloads, sea... Ver mais

Avaliado com 5 de um total de 5 estrelas

Amazing device, and a real eye-opener to how many smart devices are sending out data even when they're "off". Has also saved us a ton of usage, and considering we're on a capped-plan this is invalu... Ver mais

Avaliado com 5 de um total de 5 estrelas

Count me a raving fan of Winston Privacy. In this era of work from home, we have as many as five of us online at one time. A hardware based solution protects all users with no fuss without the soc... Ver mais

Detalhes da empresa

  1. Fornecedor de DNS

Escrito pela empresa

Winston is a hardware device for people who want better privacy online but don't want to deal with complicated hardware and networking. Simply plug Winston in between your modem and router for comprehensive privacy and security on every IoT device in your home. The result is a faster, cleaner, more secure browsing experience. This is real privacy for the real world.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

192 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as avaliações

(192)

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Avaliado com 5 de um total de 5 estrelas

Superb Device....Easy Setup

Installed the Winston Privacy Device a few weeks ago... and I'm PLEASED with it's performance so far: It's hard to believe how much junk it can block. I like the fact at how it changes my up address and location every 10 minutes, as well as encrypting everything. I also like the Fact that Unknown Users CANNOT Track my Online surfing!

5 de novembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Better than I expected.

I never write reviews, but this little device does exactly what it says it does. Right out of the box, easy to install, and BAM... All of my new sites, etc., were faster. I'm having fun with the dashboard. No issues with my work VPN, Apple Music, Nest, etc. What a difference.

5 de novembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Little Box, Major Privacy

I’m a bit of a self-proclaimed techie and am always shopping around devices and services and when I stumbled upon Winston I knew I’d hit a real treasure. This little square contraption looks modern and covertly prevents all those data trackers from listening into the internet activity in my household. It is so non-invasive that unless I didn’t see it next to my router, I wouldn’t know it was there. However if you go into the Winston Portal it’s amazing to see just how much it is doing behind the scenes in order to provide internet privacy in the home. Can’t wait for the mobile app!

30 de outubro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This small device is an absolute powerhouse.

It took me about 6 minutes from being eaten alive by thousands of information piranhas to no longer existing. I always wondered how my computer screen would be filled with ads pertaining to what medication my doctor had just prescribed. Companies were essentially reading my prescription and medical records. Winston put a stop to that in a nanosecond. What Winston has created is phenomenal. Their support staff is head and shoulders above any I have used. Just amazing.

28 de outubro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best device in our home

Having been a bit skeptical that Winston could do all they advertised it would do when we got it, this device is hands-down the best device we have added to our home! Seeing all the crap that it blocks and filters is crazy! With multiple computers, TVs, and smart devices in our home, not to mention the online gaming that is my daily stress relief, we feel much safer with Winston watching out for us!

24 de outubro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Awesome Device and Great Customer Support

I love my Winston. I did a lot of research on internet privacy devices and I was a little skeptical of Winston at first because I had seen some concerns about customer support during my investigations. However, none of the competition could match the functionality of Winston so I went with it. Set up was ridiculously simple and I was up and running in less than 15 minutes. During the first week I had a couple of issues come up that required me to reach out to Winston tech support. In both cases my issues were addressed and resolved within 24 hours. Needless to say, I no longer have any concern about customer support and am elated about the device and the Winston team! Look no further, I already did the leg work for you...you can't go wrong with Winston!

22 de outubro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Winston Privacy is more then a VPN, firewall and adblocker!

Have had winston for a few months. As a cybersecurity professional an ex hacker this device is super awesome. Sure one could make their own firewall and rules ect and adblockers and buy a vpn but this is so easy to use. Have had only a few issues which were simply fixed by just hard resetting my router and or winston device. Customer support was there when i needed it the one time and i fixed the issue myself anyways. The mesh network (VPN) is great as the nodes are close to your location and speed i dont see any decrease. Where as using "tor" nodes these are slow and blocked/blacklisted by many websites already. The amount of filters, modules that are auto-updated and added new are great to use. Sure some may have trouble tweaking their settings to get it to perfection but this is a great hardware firewall and so much more! Looking forward to the mobile app to connect remotely!

20 de outubro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Really bummed out to be honest

Really bummed out to be honest. They are very tricky with their advertising and make it appear as though you pay $129 for the router and service. But once you get the router it's useless until you pay an additional $120 for a full year of service. This thing is not worth $240 at all. I could get multiple vpn routers and a Tor router wired all together for that price. At least allow people to pay monthly or you're going to hurt your business. I will unfortunately be returning mine. It's not worth the upfront cost.

18 de outubro de 2020
Avaliação não solicitada
logotipo da Winston Privacy

Resposta da Winston Privacy

Hi Ryan, We are really sorry that you are unhappy with your Winston purchase and that you didn't realize there was a membership fee. Our membership fees are on the product page you visited when you placed your order, including the option for a 30 day trial membership before paying any subscription costs, which you elected. We also include the membership on landing pages and on FAQ pages as well. There is no deceptive advertising here. Since you are within your 30 day trial, you have not been charged any additional fees beyond the cost of the device at this time. We hope you'll see the benefits of how much data Winston blocks and how it protects you from tracking and unwanted surveillance, but if you do choose to return your device within 30 days of delivery, you will be receive a full refund on the device and no other fees will be charged.

In response to using a Tor router and multiple VPN routers in lieu of Winston, a Tor router provides different capabilities than a Winston. We don't route Tor traffic. Winston also does much more than a VPN. While VPNs are useful for file sharing services and unlocking content, they don't do privacy very well. With just one Winston privacy filter all the devices on your network, including the ones you can't install software on (cameras, smart devices, etc) are protected. In addition to blocking a surreal amount of tracking and advertising, including hidden first and third-party tracking cookies and sophisticated browser fingerprinting techniques that can track you even in incognito mode, Winston also protects against DNS rebinding attacks. The best part is that Winston is a zero-knowledge platform. We don't track, package, or sell users' data, unlike many VPNs who harvest the same data those tools collect, opening up yet another window into your private data,

We would love the opportunity to discuss your order and how we can help in more detail. Please email us at vip@winstonprivacy.com.

Avaliado com 4 de um total de 5 estrelas

So far so good..

So far so good... I think!! I don't know a ton about network security so I am learning and trusting its doing its job... I am hoping to learn more about how to fine-tune the Winston to my needs!

12 de outubro de 2020
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Zero customer support

Zero customer support. Tried many times to get questions answered with zero responses except for received ticket number.

12 de outubro de 2020
logotipo da Winston Privacy

Resposta da Winston Privacy

Hi Mitch -
As always, we appreciate the feedback as it helps us know where we need to improve. This is definitely not the experience we want any of our users to have and we're sorry if we failed you. We strive to provide all of our members with prompt customer service and support. After doing some research since your account is in a different name than what is displayed here, our records show that you submitted a support ticket on 9/11 and received a response on 9/12. You submitted another ticket late afternoon on 9/20, to which our team responded the morning of 9/21 asking for additional information to help resolve your IP concerns. No response was received on our end to that request for more information. Prior to closing the ticket, another follow up response is sent. If we don't receive a reply (as in this case) we assume the issue had been resolved and the ticket is then closed.

We do see that you used a Hotmail email address. We have had members who use some free email clients (such as Hotmail, Yahoo, etc) report that our support emails were filtered as spam. In any case, we welcome the opportunity make this right. You can send an email to vip@winstonprivacy.com to let us know how we can help. We look forward to hearing from you soon.

Update: We see that you submitted an additional request today and our team has responded promptly to that request.

Avaliado com 5 de um total de 5 estrelas

Been happy with them despite some issues

I got in on the ground floor with Indiegogo and got my unit a while back. When I first set it up I was really impressed. I'd been using a competitor (also from Indiegogo) and the features and controls are so much better. The modules make it easy to allow things like Amazon, Netflix, Ring, etc. through the firewall. They are adding new modules on a regular basis so as things change and new services come up your firewall won't get outdated and block something you'd really rather they didn't. I did have an issue with my unit, and after contacting tech support they were able to resolve my problem and get me back protected. There are other companies out there, but my experience with Winston overall has been such and the device itself works well so why would I need to switch? Do yourself a favor and get one of these to protect yourself and your data, you'll be glad you did.

9 de outubro de 2020
Avaliado com 4 de um total de 5 estrelas

Happy with it

Takes a little bit of patience to get it going, but it's a really interesting and cool product. What is described as a monthly service fee is actually billed all at once, which is something to be aware of. Regardless, I plan on keeping mine and am excited to see how they continue innovating the device and the service.

8 de outubro de 2020
Avaliado com 5 de um total de 5 estrelas

Unit replaced

I bought a unit early and and several problems related to poor performance and buffering. After working with support over many months, support decided my unit was defective and decided to replace it under warranty and free of charge.

I call that great service.

7 de outubro de 2020
Avaliado com 2 de um total de 5 estrelas

Slowed network down.

Slowed network down.
Spent most of the time disabled during our trial period.

6 de outubro de 2020
Avaliação não solicitada
logotipo da Winston Privacy

Resposta da Winston Privacy

Hi Bob,
Sorry that you are experiencing an issue with Winston. This is atypical and we would like to look into this for you as soon as possible. We noticed you opened a ticket this morning. Our lead tech responded with a link to schedule a call so we can further investigate this.

Winston should not be slowing your network down and we are positive there is a setting we need to adjust on your Winston to get you up and running.

Avaliado com 5 de um total de 5 estrelas

The Winston is the real deal

First off, it does what it says it does: keeps your internet private, reduces ads to almost zero, and gives you peace of mind. I had some impact to internet speed at first, but they must have worked that out, now my internet is blazing fast. Customer support is fast, friendly and most importantly competent. A lot (most?) of the technical jargon goes over my primitive head, but that's why their great customer support is so important. And something like whitelisting a website -- allowing it to flow smoothly and quickly -- is easy peasy.

Best purchase I've made in ages. Can't recommend enough.

1 de outubro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Winston keeps taking down network

Following their setup, I configured Winston with my router and my internet went down. Only method I could find to contact them was email, they told me to disable IPv6. I followed up multiple times asking if the VPN I use for work had to be disabled permanently for this to work but received nothing except emails stating my case would be closed if I don’t reply.

I finally purchased a router so I could hook my work computer directly to modem and everything else to router going through Winston. Add another $100+ to get this working and now I can get to the internet, when it works. Unfortunately my internet keeps going down completely until I remove Winston and then my internet is fine.

Took me over 30 days by the time I tried working with their support, did my own troubleshooting and bought and configured the additional hardware, only to find it is a useless POS and now I can’t even return it. Sadly, the person who recommended this failed to tell me he returned his after recommending it to me.

24 de setembro de 2020
Avaliação não solicitada
logotipo da Winston Privacy

Resposta da Winston Privacy

As always, we appreciate our users feedback as it helps us improve so thank you for sharing. This is definitely not the experience we want any of our users to have. It's also not a typical scenario. We have many users who successfully use a VPN with Winston. Even more concerning is that it sounds like you were not getting the responses from our support team. We have heard from some users who use free email clients, like Hotmail and Yahoo, that our emails were being found in their spam folders. Unfortunately, with just your initials provided on this review, we are unable to look into this for you.

We have submitted a request for more information. You can also email us at vip@winstonprivacy.com to provide your name or order number so we can investigate this further. We welcome the opportunity to address the issues you experienced and to make it right, particularly if your return period has lapsed. We hope to hear from you soon so that we can do what we need to do to turn the negative experience you've had into a positive one.

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