Wiremit Avaliações 257

Excellent service

The process of sending money is so easy. My recepient was so happy with the service that she received at Joina City Harare, no queue at all, served in a few minutes.
Customer service is top notch, thumbs up to Anneline, she is ready to help, would recommend her again and again.

Excellent customer service, thanks Anneline - Anneline called to confirm my transaction and that the funds were ready to collect. She made herself available for any queries and made sure my recipient was informed on how to collect the funds. Very low transaction fees and most favourable exchange rate. Will definitely use again.

Had to receive my money through ecocash within a period of 2hours .
Their customer care service call is is great

Customer services
Was helped by Terrel she listened to my queries attentively and responded positively and I could tell she knew what she was talking about. Thank you once again..

Had a bit of challenge after sending money to Zimbabwe. Rang the helpline and spoke to Anneline, and everything was resolved in no time.

Put more branches. Talk to innbucks they refer to Joina

A timely and stress free transaction that came at the nick of time

They were amazing and offered a delivery service , money was sent to door step of the reciever really appreciate 👍 thanks wiremit team keep up the good work

I made a transfer on the on the 9th of October 2025 to my father. First of all they sent me an email telling me transfer had been successful which was fine. The problem came when my father was trying to access the funds everywhere he went he was told he could not be helped. I then tried to contact customer care till to date October 13th 2025 I have not gotten a response. I sent several messages on their customer care chat no response. I tried WhatsApp no response. This is very stressful. How can you have a business where no one responds. Now I am very frustrated, and there is no one that is responding . I will never use it agan

I have always used wiremit,and not once but twice they have given me terrible service .it's so shocking that when you make a transfer of money and it states to have been cleared they still require the senders bank statement.how then are u using technology if still requiring proof from us that we paid ..it was first your gweru agent now it's the Bulawayo one ..kindly improve your services and customer care as this is not good for business

Great service! My family found it easy to collect their money compared to other competitors. I will use it again :)

Exceptional customer service, very pleased with service which is more personalised.

Keep on the great customer service and the competitive rates, it's a game changer .

Please open more branches , start by reopening closed ones

I have used Wiremit every month since they started. There has been challenges to start with but it is their response to those challenges which has won my loyalty to their service. Their customer service team is not only efficient but competent. I think it is their strongest part of the business. I have since recommended all my family and friends to use this service.

The best rates in the market.
Very attentive, responsive and proactive customer service.

Rate for transfers is very reasonable and customer care is very effective and quick response especially during day time.That is the reason l have given 5 STARS,though improvement needed for night time transfers as the time for transfer might be longer or transfer declined,and no immediate customer service for assistance available .An application to use might also be quick.

Impressed. This is the second time iam using Wiremit. Payment cleared and confirmed in less than 15minutes ready for collection. Family finds it easy to collect in the cbd.

It’s been 3mnths now since I introduced to this wiremit it’s very efficient and reliable hats off to keith she is very committed and ever smiling keep it up