My granddaughter is going away to college in the fall. I bought my daughter the book to write her some loving words of advice, and share how she handled different situations when she experienced them... Ver mais
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Veja o que dizem as avaliações
This has been one of the best and most personable experiences I’ve ever experienced. I had a song being written for my daughter, it didn’t turn out exactly what I wanted but I expressed that to Sarah... Ver mais
The product is amazing! Beautiful and well thought out but my kids are almost grown. Wish I’d started it ten years ago. When I explained it wasn’t going to work for me for the above reason there was... Ver mais
Love the book! As feedback it would be nice if it came in a holder other than cardboard as opening and closing it to take it out creates easy wear and tear. I wouldn’t recommend buying any of the extr... Ver mais
4,8
Excelente
95 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great company
Amber provided fast communication and service.
17 de dezembro de 2025
Avaliação não solicitada
My granddaughter is going away to…
My granddaughter is going away to college in the fall.
I bought my daughter the book to write her some loving words of advice, and share how she handled different situations when she experienced them at her age. My daughter cried when she received it on Christmas. It's a wonderful way to help create a bond between mother and daughter.
25 de dezembro de 2025
Avaliação não solicitada
Love my journals
These journals are exactly what I was hoping for! I have one for each of my boys and enjoy writing to them so much! Love the topics and layout
4 de dezembro de 2025
Avaliação não solicitada
Order never arrived and getting a…
Order never arrived and getting a refund was incredibly difficult. Being yelled at by customer service and having a horrible experience would not bring me back to this site for any reason. Sad because I have 3 children that would have lived these books.
2 de dezembro de 2025
Avaliação não solicitada
Resposta da With My Love
Hi Nicole,
We’re truly sorry for your disappointment and the experience you described. From the very first time you contacted us about the delivery delay, we were fully transparent about the situation, your order was delayed, but it was still in transit and on its way to you. We completely understand how frustrating shipping issues can be, especially when they’re out of our control, and we always do our best to address customer concerns.
While our policy doesn’t allow for full refunds solely due to delivery delays, we listened to your concerns and, after further discussion, agreed to refund your order, even though it was still on its way. We processed the refund promptly, but despite this, a bank dispute was opened after you had already received the refund notification.
We genuinely try to put ourselves in our customers’ shoes, but we also ask for understanding in return, especially as a small business without the financial capacity to absorb every shipping delay as a loss. We have thousands of satisfied customers, including some who have experienced even longer delays but remained patient and understanding.
In your case, you will likely end up with both a full refund and your order delivered for free. As we explained in our email exchanges, we could also have arranged an immediate express reshipment if that was your preference, but you requested a refund.
We truly did everything possible to explain the situation and support you through this experience, which was unfortunately out of our hands. We wish things had gone differently and hope you’ll consider this perspective.
Warmly,
Horrible customer service assistance
Ordered multiple items. Only 2 in the bag. Reached out to their customer service and they said there was nothing they can do. I ordered the extra pens and the mini envelopes that did not show up. I asked if they'd put those in the mail and they declined. Terrible customer service. Terrible.
2 de setembro de 2025
Avaliação não solicitada
Resposta da With My Love
We are extremely sorry for the experience you had with our customer service team. This is absolutely not the level of service we want to provide our customers, which is why we've made changes to our support team.
As mentioned in our email, we are reshipping your missing items and add extra gift. Sincerely apologize for the inconvenience and frustration this has caused.
We hope to have the opportunity to restore your trust in us.
Warmly,
Layla
Founder, With My Love
I'm only at the beginning
I'm only at the beginning of my journey, my kids are 2 1/2 and four months. I love that I have time to think of these things and consider what they'll need and consider my thoughts for them. I didn't do a baby book, so I can give them something so much more beautiful and meaningful with this.
31 de outubro de 2025
Avaliação não solicitada
Resposta da With My Love
Thank you so much for your wonderful words! It means a lot to us to know our journal can be part of your family’s journey from the very beginning. We love that you’re taking the time to reflect on what your children will need and leaving them something truly meaningful for the future.
Wishing you and your little ones many beautiful moments together and if you ever need anything or want to share your story, we’re always here for you!
With love,
Wonderful, Book arrived even earlier than expected…
Book arrived even earlier than expected! I loved the design and content—it's a wonderful gift idea.
8 de outubro de 2025
Avaliação não solicitada
Resposta da With My Love
Thank you so much for your kind words! We're thrilled to hear the book arrived ahead of schedule and that you loved both the design and content. It's great to know it made a wonderful gift idea too. We truly appreciate your support! 💛
I received my two books in the time…
I received my two books in the time expected. The book and the stickers that come with are cute and I can’t wait to start.
However, I was disappointed that both books were damaged with a corner bent
11 de setembro de 2025
Avaliação não solicitada
Resposta da With My Love
Hi Lori! Thank you for your wonderful feedback. I’m so sorry to hear your books arrived with bent corners, that’s not the experience we want for our customers. Could you please reach out to us directly with your order details so we can assist you with a replacement or another solution?
I liked all of the extra options to…
I liked all of the extra options to help make it more special.
29 de agosto de 2025
Avaliação não solicitada
Resposta da With My Love
Thank you so much for sharing this with us! It’s so beautiful to hear you’re already pouring your heart into the book — what an incredible treasure your daughter will have as she heads off to college. 🤍 We’re really grateful for your honest feedback about the length and the questions; it helps us keep making these moments even more meaningful and easier to create. Wishing you both lots of love and special memories as you continue filling it out — she’s going to cherish this forever!
If you ever want to share more or have any questions, please don’t hesitate to reach out — we’d love to hear from you. 😉
Perfect gift
I ordered both the Mom and Dad books as a gift for my best friend and her husband who are expecting a baby. She absolutely loved them! It was such a hit at the baby shower everyone thought it was the sweetest and most meaningful gift 😊😊
21 de agosto de 2025
Avaliação não solicitada
Resposta da With My Love
Thank you so much for your kind words! We’re thrilled to hear the books were such a hit — and what a beautiful, thoughtful gift to give your best friend as they begin their parenting journey. Wishing them (and you!) so many special memories ahead 🤍
Sweet sentimental gift
I love the book, it will be such a treasure to give to my daughter as she leaves for college. I'm already invested in filling it out, but some of the questions seem a bit redundant. I feel like if the book was a bit shorter it would be easier to fill out in a better timeline. Thanks!
22 de agosto de 2025
Avaliação não solicitada
Resposta da With My Love
This truly warmed our hearts — what a special way to send your daughter off into this new chapter. 🤍 We’re so glad the book is already becoming meaningful for you, and we hear you on the length and some of the questions feeling a bit repetitive. That’s really helpful feedback, and we’re always looking for ways to make the experience even better. Wishing you both so much love and connection as you fill it out, what a gift she’s going to carry with her. 🙏
Love the book! Arrived fast.
Love the book! It’s an amazing gift and keepsake. Got it very timely also.
9 de julho de 2025
Avaliação não solicitada
Resposta da With My Love
Thank you so much for your kind words! We’re thrilled to hear you love the book and that it arrived quickly. Knowing it will be a special gift and keepsake means the world to our team.
If you ever need anything else or want to share how you’re using the book, we’re always here for you!
With love,
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