I have several beautiful items from WNU, mainly bought online although I have visited the Elizabeth Street store where staff were delightful and am looking forward to seeing the Marylebone shop. To... Ver mais
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I have several beautiful items from WNU, mainly bought online although I have visited the Elizabeth Street store where staff were delightful and am looking forward to seeing the Marylebone shop. To... Ver mais
A empresa respondeu
I have long been a loyal costumer of the brand, now counting 9 shirts and a coat :-). I always receive compliments when wearing a WNU shirt. Living in Denmark I have only recently been ab... Ver mais
A empresa respondeu
Most of my wardrobe is WNU and I will continue being a loyal supporter of this brand. I love everything that they stand for - I, too, am sick of fast fashion producing poor quality clothes for too che... Ver mais
A empresa respondeu
Love the clothes, concept and style and quality. Had a small issue with a purchase and the team have gone above and beyond to make sure I am happy with the outcome. They have been easy to contact, res... Ver mais
A empresa respondeu
WNU is a sustainable womenswear brand and was created to make the perfect everyday shirt. Designed in London, inspired by men's tailoring adjusted for women; WNU offers an affordable wardrobe staple - a casual luxury with scrupulous detail using the highest quality materials.
47 Elizabeth St , SW1W 9PP, London, Reino Unido
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
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Service was super. I was warmly welcomed and got every support needed.
The cloths are super nice and have a really good fit. There is as well a variety of different styles. I can highly recommend the store and the clothes!

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Wonderful customer service from the WNU Team. Prompt reply and tailored to my feedback. Thank you!

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Really friendly and quick response regarding a question about an item of clothing shown in one of their photos that I couldn’t find for sale on their website. Apparently this item is to be launched shortly. Knowing this means that I can hold off buying something similar elsewhere, as this item will be exactly what I’m looking to buy. Thanks v much to Caitlin for her help.
Sally Timms

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First of all a beautiful product - a really great red shirt. Lovely fabric, excellent cut, fit and length.
Secondly the company was really helpful. I wasn’t sure of the tone of red and emailed a request for help before purchase. Quick response with accurate advice. I always think it’s a good sign when customer services really know the products.
Very pleased, will buy from this company again.

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An unusual problem with one of my 3 brushed cotton shirts was dealt with very efficiently by great customer service team.
Great products and great service.

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Can I please buy the whole store! By far my favourite store in London. Classy Kool. What a vibe. Ask for Jane, she will make your shopping experience even better.

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Brilliant service and beautiful quality clothes. I was so pleased to get the Rampling trousers in the size I wanted and they were very nice to my two children who came in with me.

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I have an enquiry reference a product. Excellent informative response.

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Friendly, helpful, kind and couldn't do enough to help whilst also giving you space to look around and consider.

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This brand is the best combination of quality and style. We love it

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Olivia looked after me in store, and was fantastic. She really helped me put a look together

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I’ve bought several products in the last six months and been really happy with the quality and service. A problem developed with one of my shirts after washing. I emailed and was really impressed with the speed of response and the quick resolution to the issue. Brilliant customer service. A real strength. Thank you

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Customer service was fantastic! They were responsive, informative and kind. The shirt is perfect. So soft and fits like a dream.

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Had a lovely shopping experience, had help when I needed it but also was given space to mull over purchases before going ahead and purchasing 2 items. They had a lot of beautiful classic items so was hard to just pick a few!

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I cannot compliment Caitlin on the customer service team enough. I bought one of the WNU black silk shirts, it's probably the most I've ever spent on a shirt, but I saw it as an investment into a beautiful garment.
Within 6 months, after only wearing it a couple of times one of the seams in the back started to fray forming a small hole. I was quite disappointed as I'd really made sure to be careful when handling/wearing it.
I contacted the customer service team on the off chance they might be able to assist me with getting it fixed and Caitlin was the person who dealt with my request.
She was so helpful and responsive and worked swiftly to get me a replacement. I really wasn't expecting that at all as it had been 6 months since being purchased, so I was very grateful that was offered as an option. I sent the original shirt back and just received my replacement today.
Thank you again!

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I visited the store today and was greeted by Jane who was amazing! I was looking for pieces to create a capsule wardrobe and didn’t know where to start - Jane went above and beyond to help me and I came away with some beautiful, quality pieces, thank you Jane!

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I’ve had consistently great experiences at WNU, both at the Elizabeth Street store and the Notting Hill location — the quality of the products and overall service are superb. However, my recent visit to the Notting Hill store truly stood out because of the exceptional team there.
I purchased several shirts and wanted to have my initials embroidered. While the usual express service takes 24 hours, Rosa went above and beyond and completed the embroidery for me on the spot, knowing I was flying back home the next morning. This level of care and flexibility is rare and deeply appreciated.
Liza was also incredibly helpful — Rosa couldn’t have made this happen without Liza stepping in to look after the store while the embroidery was being done. Their teamwork and genuine customer focus made the experience outstanding.
Thank you to the entire team! I only wish there were a WNU store in NYC so I could have easier access to these amazing products.

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The shipping company lost my parcel and Caitlin at WNU was incredibly friendly, pro active and helpful with this matter. Really appreciate her support!

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Great customer service. I received a very speedy response to my query. Professional yet friendly.
Many thanks.

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Customer services, especially Caithlin, together with Pip helped resolve an issue I had very quickly. I was so grateful for their kind and speedy response. I shall definitely be ordering from WNU again.

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