I have several beautiful items from WNU, mainly bought online although I have visited the Elizabeth Street store where staff were delightful and am looking forward to seeing the Marylebone shop. To... Ver mais
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Veja o que dizem as avaliações
I have long been a loyal costumer of the brand, now counting 9 shirts and a coat :-). I always receive compliments when wearing a WNU shirt. Living in Denmark I have only recently been ab... Ver mais
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Most of my wardrobe is WNU and I will continue being a loyal supporter of this brand. I love everything that they stand for - I, too, am sick of fast fashion producing poor quality clothes for too che... Ver mais
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Love the clothes, concept and style and quality. Had a small issue with a purchase and the team have gone above and beyond to make sure I am happy with the outcome. They have been easy to contact, res... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
WNU is a sustainable womenswear brand and was created to make the perfect everyday shirt. Designed in London, inspired by men's tailoring adjusted for women; WNU offers an affordable wardrobe staple - a casual luxury with scrupulous detail using the highest quality materials.
Informações de contato
47 Elizabeth St , SW1W 9PP, London, Reino Unido
- 02075855157
- hello@withnothingunderneath.com
- withnothingunderneath.com
4,8
Excelente
503 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Wonderful shopping experience
I had a wonderful shopping experience with Clair! It was my first time shopping WNU, so she talked me through the styles & find the perfect shirt for me. She was so helpful in finding the right size etc. So happy with my purchase - thank you Clair!
29 de outubro de 2025
Avaliação não solicitada
Resposta de With Nothing Underneath
Hi Lauren,
So great to hear your feedback, and we hope to see you again very soon.
Best wishes,
Tessa
It was a real pleasure dealing with…
It was a real pleasure dealing with Carol at WNU and the shirt I bought as a gift for a friend was perfect, lovely colours and great fit, just the right length. She was delighted!
Many thanks
20 de outubro de 2025
Avaliação não solicitada
Resposta de With Nothing Underneath
Hi Amanda,
Thank you so much for your kind feedback. We will certainly pass on this feedback to Carol.
Best wishes,
Tessa
Professional and Friendly Customer Service
I needed to contact WNU about an exchange issue and was put through to Caitlin. She was a breath of fresh air! Caitlin delivered excellent customer service. She was not only friendly and patient but also incredibly efficient in resolving my query. It was refreshing to interact with a human ,for a change, and in particular with someone who wasn’t trying to get you off the phone, but rather genuinely wanted to help.
28 de outubro de 2025
Avaliação não solicitada
Resposta de With Nothing Underneath
Hi Nicola,
Thank you so much for your gleaming review. We couldn't be happier to hear your thoughts on your experience with us, and we will certainly pass this onto Caitlin. Thank you so much for being in touch.
Best wishes,
Tessa
Very helpful with my exchange details…
Very helpful with my exchange details and love your clothing am starting to make quite a collection.
23 de outubro de 2025
Avaliação não solicitada
Resposta de With Nothing Underneath
Hello,
Thank you so much for you kind words, we look forward to adding to your collection in the future.
Best wishes,
Caitlin
A1 Company
Nothing is too much trouble. Such an amazing and caring company.
24 de outubro de 2025
Avaliação não solicitada
Resposta de With Nothing Underneath
Hi Sally,
So happy to hear your feedback. Thank you so much for being in touch.
Kindest regards,
Tessa
I am reviewing the customer service…
I am reviewing the customer service which was excellent - prompt, thorough and genuinely genial. Thank you Caitlin 🙏
20 de outubro de 2025
Avaliação não solicitada
Resposta de With Nothing Underneath
Hi Catherine,
We will certainly pass on this feedback to Caitlin. Thank you so much for your feedback!
Best wishes,
Tessa
I love my WNU pieces
I love my WNU pieces, I am a repeat customer and some would say addicted!
Caitlin recently helped me with a minor issue in my latest order and couldn’t have been more helpful, excellent customer service.
22 de outubro de 2025
Avaliação não solicitada
Resposta de With Nothing Underneath
Hi Donna,
Fantastic to hear from you and thank you so much for your gleaming review.
Kindest regards,
Tessa
Lovely shopping experience and even…
Lovely shopping experience and even lovelier clothes! Classic and timeless. Claire was fab at helping me decide and styling.
22 de outubro de 2025
Avaliação não solicitada
Resposta de With Nothing Underneath
Hi Melissa,
Thank you so much for coming to see us at our Elizabeth St store. We hope to see you again very soon.
Kindest regards,
Tessa
Excellent customer service and…
Excellent customer service and fantastic shirts. Quality is beautiful. looking forward to trying out the knitwear
21 de outubro de 2025
Avaliação não solicitada
Resposta de With Nothing Underneath
Hi Martha,
Brilliant to hear from you and thank you so much for your amazing feedback. Happy to assist you with this!
Best wishes,
WNU Team
I bought 2 shirts in Salcombe branch…
I bought 2 shirts in Salcombe branch from lovely lady. I called as I thought I may have left a scarf there with sentimental value and Abbi went above and beyond to try and find it in all locations I had visited ! How lovely is that? Thank you
13 de outubro de 2025
Avaliação não solicitada
Resposta de With Nothing Underneath
Hi Mrs G,
Amazing to hear your feedback on our Salcombe store, and wonderful Abbi. We will pass on this lovely review. Thanks so much for being in touch.
Kindest regards,
Tessa
WNU- The Elizabeth Street Store
The Elizabeth Street store is a delight to visit and Clare is always amazing helpful.
15 de outubro de 2025
Avaliação não solicitada
Resposta de With Nothing Underneath
Hi ME,
Great to hear your feedback, thank you so much for being in touch. We will certainly pass on this review to the store team.
Best wishes,
Tessa
Great quality and service
I find the quality of the fabric extremely good, my Dress Shirt both feels and looks sharp, fresh and stylish with each wear. I've also gotten great, quick and helpful service - Caitlin was fast, kind and attentive in her response to my questions via email. I look forward to my next shopping experience with WNU.
13 de outubro de 2025
Avaliação não solicitada
Resposta de With Nothing Underneath
Hello Brigitte,
Thank you so much for taking the time to share this. We think the dress shirt is so versatile and fun. Thank you for your kind comments about your experience with the customer service team, it has made my day!
Best wishes,
Caitlin
Will be back!
Super helpful staff and great quality materials.
12 de outubro de 2025
Avaliação não solicitada
Resposta de With Nothing Underneath
Hello Anna,
Thank you for taking the time so share how helpful the team have been in your experience with us.
We look forward to finding you more WNU items in the future.
With best wishes,
Caitlin
amazing experience
amazing experience! Emily was wonderful and so helpful - I will be back !
10 de outubro de 2025
Avaliação não solicitada
Resposta de With Nothing Underneath
Hello,
Thank you for taking the time to share how enjoyable your time with Emily in the store was. We look forward to welcoming you back in the store soon.
With best wishes,
Caitlin
Such a beautiful
Such a beautiful, calm shopping experience. Emily was so helpful and knowledgable. I walked away with two beautiful shirts. Bonus that the shop is doggy friendly too. Sesame enjoyed her treat!
10 de outubro de 2025
Avaliação não solicitada
Resposta de With Nothing Underneath
Hello,
Thank you so much for sharing your lovely experience in our store. It is always our aim to be as helpful as possible, we are glad to hear that you noticed this. We hope Sesame enjoyed her shopping experience with WNU - we look forward to welcoming you both back in store with us in the future.
With best wishes,
Caitlin
I was given 2 shirts as a present by my…
I was given 2 shirts as a present by my niece. One of the shirts has faded near the collar and at the bottom. I emailed WNU, and the upshot is that they say it is wear and tear, and they cannot help me. The green stripe shirt has fared very well. The khaki has not and looks old. They say that my shirt was purchased over a year ago. I explained that I have worn it on only four occasions. My niece has purchased at least six shirts from WNU. I find their approach is rather hard-nosed, and there is little customer care.
7 de outubro de 2025
Avaliação não solicitada
Resposta de With Nothing Underneath
Hi Nina,
Thank you for your email, and once again we can only apologise for the disappointment here.
Unfortunately as a smaller company, and as your order was placed over 16 months ago, we are unable to offer assistance for wear, tear or faults after the 12 month mark. Of course we always look to investigate faulty items, but after a time period of 16 months, and after speaking with our production team on this case, we can not see fading as a production issue.
Of course if you have any further questions, please do not hesitate to contact us.
Best wishes,
Tessa
Bruna & Rosa
Bruna & Rosa! Thank you so much for your assistance. Extremely pleased with my purchases.
7 de outubro de 2025
Avaliação não solicitada
Resposta de With Nothing Underneath
Hi Kate,
Fantastic to hear your feedback, thank you so much for being in touch with us.
Kindest regards,
Tessa
Resposta de With Nothing Underneath
Hi there,
Thank you for your kind review. Brilliant to hear your feedback, and we hope to welcome you to the store again soon.
Best wishes,
Tessa
Fantastic materials and construction
Fantastic materials and construction. Amazing helpful staff.
30 de setembro de 2025
Avaliação não solicitada
Resposta de With Nothing Underneath
Hi Lauren,
Thank you for your kind review, and we hope you come and visit our store again soon.
Best wishes,
Tessa
Great shopping experience
Great shopping experience! Jane was lovely and very helpful
21 de setembro de 2025
Avaliação não solicitada
Resposta de With Nothing Underneath
Hi Ella,
Thank you for your kind feedback, and we hope to see you again soon!
Best wishes,
Tessa
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