We received two Wonderbox Regal (movie tickets plus "snack pack") as gifts and despite the photo on the packaging showing a large bucket of popcorn, when we got to the theater, we were told the "snack... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
We received two Wonderbox Regal (movie tickets plus "snack pack") as gifts and despite the photo on the packaging showing a large bucket of popcorn, when we got to the theater, we were told the "snack... Ver mais
A empresa respondeu
When trying to redeem online using the instructions in the packaging, sites request 12 and 16 digit numbers. There are neither. You’re supposed to add 3 leading 0s to the 9digit numbers provided, bu... Ver mais
A empresa respondeu
Purchased an amazing gift for my husband who has always dreamed off doing a parachute jump (I would be too scared myself but he has always had a great sense of adventure). You should have seen his fac... Ver mais
A empresa respondeu
This was our first experience with Wonderbox and we could not have been more pleased with the whole process. The options were diversified enough to meet our needs and it was an extremely easy process... Ver mais
A empresa respondeu
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Had a great time with friends! Did not disappoint. Hoping for another wonderbox in my Christmas stockings this year!!!

Resposta da Wonderbox USA
I was given a Wonderbox and used it to see a Brooklyn Nets game in NYC with my friend. We went to the Pelicans game last saturday. Great experience. Lots of points… Very nice to be able to choose the game. I wasnt familiar with this concept. I recommend it

Resposta da Wonderbox USA
I experienced Go Dream gifts in Denmark and now in the USA and it's really great!!
This things a total turd. I won it at a holiday party. I would have paid $50 to not sign up and mess with it. Total waste of time and money. After 30 minutes, it was redeemed to find out there’s one, that’s right, one location that I can use it for.

Resposta da Wonderbox USA
I love the concept! I found activities and places I wouldn't have thought of, and my parents loved their gift.

Resposta da Wonderbox USA
Great idea for gifting someone! My parents love their Broadway show.

Resposta da Wonderbox USA
Easy to use expiring voucher and obtain same experience!

Resposta da Wonderbox USA
Decent broadway shows selection. Received my tickets almost instantly!

Resposta da Wonderbox USA

Resposta da Wonderbox USA
Very confusing on how to redeem at movie theatre.

Resposta da Wonderbox USA
you guys fricken suck. i had to get my tickets switched twice and it still doesnt work. you wrecked all my evening plans. thanks

Resposta da Wonderbox USA
First time user here and I am pleasantly surprised with the exchange options. You are not limited to one broadway shows!

Resposta da Wonderbox USA
Had an issue at checkout, and the chat option opened up. They resolved it and everything worked perfectly. Thus is a great option and excited to offer this again! Thanks for the help and quick delivery!

Resposta da Wonderbox USA
The vendor i chose was not even aware of wonderbox. It was going to be a hang-gliding adventure in New York State. He said he would look into the matter when i gave him the voucher but he hasn't replied back yet. I recommend wonderbox confirm that their designated vendors are familiar and accepting of these vouchers. Thank you.

Resposta da Wonderbox USA
It took days trying to set up my experience but yes they were very helpful in that they combined my store credit with remaining balance to get they stay I wanted, but at the Hotel they require a deposit and I didn't have it because I didn't see anything about a deposit on any paperwork. Nonrefundable of course

Resposta da Wonderbox USA
the tickets are crazy hard to use, and customer service takes weeks to get back to you. eventually i asked for a refund after 2 failed attempts. Supposedly i got store credit but when i went to use it there were no tickets, and no credit. I also didn't get a refund.
Update: there is no voucher in my account and there is no store credit on my account either. Not sure who responded to this review but as of mid August i still haven't been able to use my vouchers or receive new ones. Hopefully they decide to issue a refund.

Resposta da Wonderbox USA
Great concept and flexible exchange options, definitely recommend!

Resposta da Wonderbox USA
If I could rate "0" stars I would. In Feb 2023 I purchased two Wonderbox experiences for a "3 or 4-star hotel night stay" in Las Vegas (expiration set for 2028). As the directions requested, I registered both vouchers on the Wonderbox website. I was then directed to another website managed by Hotel Express International, where I was asked to choose my resort and reservation dates. I chose the Horseshoe Hotel and Casino in Las Vegas, NV for 7/19/25 and 7/20/25. That day I received a Booking Voucher for 7/19/25 and 7/20/25 and was told to bring these vouchers with me to the hotel upon check-in. I received no email confirmation. When calling the Horseshoe Hotel directly, the hotel staff has no record of my reservation. I have attempted to contact Wonderbox via email without a response. I have also tried to call the Hotel Express International international telephone number for Norway (+47 380 70177); however, no one picks up the phone, even when customers call for support during normal business hours (8:30 am-16:00). I have spent nearly $400 and have nothing to show for it--buyer beware.
we tried to redeem our tickets on line, but were unsuccessful, so we went to the theater and the manager tried to help us. After @ half an hour, she gave up and comped us to a movie. Much better to just go to thr theater and buy tickets..This is a dumb idea.

Resposta da Wonderbox USA
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.