WoodUpp - USA Avaliações 

The look and ambience of the panels are wonderful!

They look so great! I’m so happy I went with this company. My husband tries to convince me Home Depot had the exact same thing, but it’s not the same. These panels have a thick backing of felt and the panels are perfectly spaced for the attachment of all the accessories without having to drill holes into the wood and permanently damage the piece.
Im currently deciding where else I want to put these panels in my house because I love them so much!

While I have not purchased your product or any other, I did feel that the WoodUpp Panels were the product I would have chosen had I made a purchase. I thought the quality of the samples were superior to those I compared, and the color selection provided gave me the choice I wanted which was Carolina Pine and beige felt. The sole reason I did not purchase was the lack of length of the shelves in lighter colors. While the selection was broader as far as length's was concerned for the darker shelves. Customer support when communicating via email was responsive, but inconsistent in its replies. Additionally, while I had no problem using your ChatBot, I found it to much the same as the email responses, inconsistent. I have left the door open, and was told by cusstomer support that when the longer shelf becomes available in the lighter color to contact me, and I then will reconsider.

Quality materials, solid customer service. We especially liked the accessories that work seamlessly with the panels. When we had questions, the team got back with us quickly.

The folks running this company are truly beyond brain dead. I'm sure they make lots of money and thats all that matters. They are clearly losing a fortune with mismanagement and trying to reach the right person.

I would not use any of their products again

Loved how easy they were to install! I’ve gotten so many compliments.

Very beautiful product and fairly easy for us to install.

We created an akupanel wall in our foyer and in our mudroom. Cutting the pieces to fit was a giant mess. Black felt fuzz was everywhere. We didn’t expect such a mess. Also, the panels we received weren’t all the same size. I feel like although the finished project looks good, it was not nearly worth the cost. The wood was cheap and chipped at the ends once cut. My husband said he could have bought black felt and made this for 1/3 of the cost from WoodUpp.

WoodUpp has a great selection and they make the process easy. Great to work with.

Needed lights, worked great. Remote was missing but you guys sent it immediately. Great service and experience

Enjoying our panels. The only negative we encountered is several of the panels came damaged on the edges. Something you wouldn’t anticipate for the price we paid. We don’t know if it happened prior to shipping or not. But since it was on several panels we just adjusted the panels during instillation to better hide the damages.

Overall this product is very good. It is simple to cut, apply and looks great. I love the accessories, the way they look and simple to install. There are a few items that could be improved: The wood quality itself is good, the issue is that; 1- not enough staples holding the wood on the felt. When you cut it If you don't have more staples yourself the wood will move during the cut. 2- The board pieces are not all aligned evenly on the felt I had to take some of them off and re-staple them on to get them all even.

Easy installation and looks great. Would recommend buy of product

This projuct was easy to install, and beautiful looking. The website was easy to navigate and when i reached out with a question it was addressed by a real person quickly. The ordering was based on square feet which might make small projects difficult to estimate since its hard to determine wastage since you are working with board units of 2 different widths. I suggest buying extra to make sure you have enough.

I am a photographer and videographer, and I've always wanted a space that I can use as my office/studio. When my fiancé and I moved into our condo last year, we came up with the concept of doing an accent wall, and he found your company. While he's very handy, I can't explain how easy the process was to install the panels! We came up with a system and got a whole wall done in just a few hours, and it looks amazing. It's everything I've dreamed of having and I'm so happy with the way it turned out

The panels look great. I abandoned the glue. The glue had different viscosity as it was used. I changed over to screws. The job went faster than expected. The people at Woodupp were easy to deal with and accommodating with my schedule.

We have transformed our space!

10/10. This product rocks

I never received the samples

Product is excellent. Customer service subpar to say the least…

Update following comment from Woodup so that customers can make their own opinion.

Ordered on 12/19, on the basis of the information on the website: order processing 3-5 days. Shipping 1-3 weeks, if no unforeseen circumstances arise.
Followed up on 12/27 as hadn’t heared from anyone about my order being processed. Received automatic email from « Ai agent » to let me know that someone would follow up. No one reached out. Emailed again on 1/10. That’s almost a month after ordering. Heard back on 1/12 to let me know order was expected to ship « later that week ». Did not receive any confirmation that product had indeed shipped that week. Finally received partial delivery on 1/18 : one box was missing. I had to reach out to customer service to get update.
Overall: never received order processing confirmation. Received goods over 5 weeks after order, with no explanation. Had to constantly chase to get updates. 2 to 3 days delay between my outreach and customer service response.
Limited or inaccurate information provided, reactive and not proactive communication, slow to respond. I confirm subpar rating of customer service.
However: product is indeed really good. Installation is easy and it looks great.