I had a great experience with Adam at Workwell. He was very pleasant, informative, and took the time to answer all of my questions thoroughly. His friendly and professional approach made everything ea... Ver mais
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Veja o que dizem as avaliações
Very polite and friendly staff. Melissa is an absolute legend! Ran me through everything I needed know about the information to give them, and useful tips on what was involved. They have helped me se... Ver mais
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My experience with Issy, Colin and most notably Grace was amazing. They made me feel at ease despite being overly stressed about navigating the registration aspect. Grace was very warm and patient and... Ver mais
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Call back service so that I am not stuck on phone in a cue. My question was resolved by Kiana easily and quickly. Further supported with an email of the information for future reference. Kiana... Ver mais
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Detalhes da empresa
Escrito pela empresa
Workwell Contractor Solutions is a leading provider of compliant and secure payroll solutions for contractors, recruitment agencies, and businesses across the UK. With over 30 years of experience, we specialise in Umbrella Company services across various industries, ensuring contractors are paid accurately and on time. Our mission is to simplify payroll processes, minimise risk, and maximise compliance for our clients. Trusted by over 2,000 recruitment agencies and having paid over 10 million contractors, we are committed to delivering exceptional service and innovative solutions that empower businesses and individuals to thrive.
Informações de contato
Reino Unido
- workwellcontractorsolutions.com
4,7
Excelente
2 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Adam was very polite and patient to…
Adam was very polite and patient to clearly answer all my questions
14 de abril de 2026
Avaliação não solicitada
Very clear and understandable
Very clear and understandable
9 de abril de 2026
Avaliação não solicitada
Very polite person on the phone (adam)
8 de abril de 2026
Avaliação não solicitada
Resposta de Workwell Contractor Solutions
Hi Lea,
Thank you for your lovely feedback. We’re really pleased to hear you had a positive experience and that the call was handled in a polite and professional manner. We’ll make sure this is shared with Adam.
We really appreciate you taking the time to leave a review.
Many Thanks
Workwell Contractor Solutions.
I had a great experience with Adam at…
I had a great experience with Adam at Workwell. He was very pleasant, informative, and took the time to answer all of my questions thoroughly. His friendly and professional approach made everything easy to understand. I really appreciated his help and would highly recommend his service.
7 de abril de 2026
Avaliação não solicitada
Resposta de Workwell Contractor Solutions
Hi Harvinder,
Thank you so much for your kind words!
We’re thrilled to hear that Adam made your experience at Workwell both informative and enjoyable. We appreciate your recommendation and are glad he could make everything easier.
We look forward to assisting you again in the future!
Many Thanks
Workwell Contractor Solutions.
Workwell/Eric and Kirsty was…
My experience with Eric and Kirsty was bad experience, they don't respond to my emails. Taken my payment and yet to complete my accounts. Absolute FRAUD , please avoid by all cause.
2 de abril de 2025
Avaliação não solicitada
Resposta de Workwell Contractor Solutions
Hi JJ,
We’re sorry to hear about your experience and take feedback like this very seriously.
At present, we’ve been unable to match the details provided with any of our client records, and the individuals mentioned are not part of this specific company.
We are keen to investigate this fully and resolve any concerns. To help us do this, we have contacted Trustpilot to request further information.
In the meantime, please feel free to contact us directly at service@workwellcontractorsolutions.com and one of our support managers will be happy to look into this for you as quickly as possible.
Many Thanks
Workwell Contractor Solutions
I had a great experience today with Adam…
I had a great experience today with Adam's service. Even though I was not fluent in English, he attended me with respect and patience. Thank you very much, Adam.
19 de março de 2026
Avaliação não solicitada
Resposta de Workwell Contractor Solutions
Hi Bessauer,
Thank you for your fantastic 5 star review!
We’re delighted to hear you had a great experience with Adam. We’re especially pleased to know he supported you with respect and patience. We’ll be sure to pass on your kind words to him.
Many Thanks
Workwell Contractor Solutions.
Resposta de Workwell Contractor Solutions
Hi Wiktoria,
Thank you so much for your 5 star review! We’re really pleased to hear you found our service quick and knowledgeable.
Many Thanks
Workwell Contractor Solutions.
Resposta de Workwell Contractor Solutions
Hi Shelley,
Thank you for the 5* review. We’re delighted to hear Adam was helpful. We will pass on your kind words.
Many Thanks
Workwell Contractor Solutions.
I work on an ad hoc basis for a…
I work on an ad hoc basis for a educational agency. Each time I work i am bombarded with registration requests from Workwell. Even when I have completed the info I get further emails to complete it again...I don't have time to be dealing with this convoluted system of getting paid the money I am entitled to!!
12 de março de 2026
Avaliação não solicitada
Resposta de Workwell Contractor Solutions
Hi Julie,
We’re sorry to hear about your experience. Unfortunately, we’re unable to locate your details from this review. If you could please email us at service@workwellcontractorsolutions.com, one of our support managers will look into this for you.
Many Thanks
Workwell Contractor Solutions
Very polite and informative great…
Very polite and informative great friendly conversation
10 de março de 2026
Avaliação não solicitada
Resposta de Workwell Contractor Solutions
Hi Andrew,
Thank you for the 5* review. We’re pleased to hear the call was polite, informative, and friendly.
Many Thanks
Workwell Contractor Solutions.
they are very friendly and even if you…
they are very friendly and even if you don't understand something they will explain it to you to understand everything
9 de março de 2026
Avaliação não solicitada
Resposta de Workwell Contractor Solutions
Hi,
Thank you for the 5* review. We’re really pleased to hear the team were friendly and took the time to explain everything clearly.
Many Thanks
Workwell Contractor Solutions
Great Service thank you
Call back service so that I am not stuck on phone in a cue. My question was resolved by Kiana easily and quickly.
Further supported with an email of the information for future reference.
Kiana was polite and communicative throughout the call thank you.
6 de março de 2026
Avaliação não solicitada
Resposta de Workwell Contractor Solutions
Hi Gary,
Thank you for the 5* review. We’re thrilled to hear Kiana made the call straightforward and polite, and that your question was resolved quickly with the follow-up email for reference. We’ll be sure to pass your feedback on to her.
Many Thanks
Workwell Contractor Solutions
Was quick and easy to set up
Was quick and easy to set up, everything was explained well
19 de fevereiro de 2026
Avaliação não solicitada
Resposta de Workwell Contractor Solutions
Hi Zak
Thank you for the 5* review. We’re really pleased to hear the setup was quick and easy and that everything was clearly explained.
Many Thanks
Workwell Contractor Solutions
Resposta de Workwell Contractor Solutions
Hi Jamie
Thank you for the 5* review. We’re pleased to hear the support you received was clear and direct.
Many Thanks
Workwell Contractor Solutions.
Resposta de Workwell Contractor Solutions
Hi
Thank you for taking the time to leave a 5-star review — we really appreciate it. It’s great to hear that everything went smoothly and that you had a positive experience with us.
If there’s ever anything you need in the future, we’re always here to help.
Many Thanks
Workwell Contractor Solutions
Terrible
Terrible. Was on a que system over a hour and 20 minutes with no one picking up even though the automated system said I was no1 in cue. I do not rate them as a payroll company I will be telling my agency I don't want them and I will get another payroll company in as its me paying them to get my wage and they don't answer the phone!
12 de fevereiro de 2026
Avaliação não solicitada
Resposta de Workwell Contractor Solutions
Hi
We’re sorry to hear about your experience. Unfortunately, we’re unable to locate your details from this review. If you could please email us at service@workwellcontractorsolutions.com
, one of our support managers will look into this for you.
Many Thanks,
Workwell Contractor Solutions
Adam was polite professional and fast…
Adam was polite professional and fast thanks
12 de fevereiro de 2026
Avaliação não solicitada
Resposta de Workwell Contractor Solutions
Hi
Thank you for the 5* review. We’re pleased to hear Adam provided polite, professional, and efficient support — we’ll be sure to pass this on to him.
Many Thanks
Workwell Contractor Solutions
Very polite and friendly staff
Very polite and friendly staff. Melissa is an absolute legend! Ran me through everything I needed know about the information to give them, and useful tips on what was involved. They have helped me several times over the past few years, and always welcoming.
11 de fevereiro de 2026
Avaliação não solicitada
Resposta de Workwell Contractor Solutions
Hi Dave,
Thank you for the 5* review. It’s wonderful to hear you’ve consistently had such positive experiences with the team, and that Melissa provided such clear and friendly support. We’ll be sure to pass your kind words on to her.
Many Thanks
Workwell Contractor Solutions
Thank you Melissa.
10 de fevereiro de 2026
Avaliação não solicitada
Resposta de Workwell Contractor Solutions
Hi Matthew,
Thank you for the 5* review. We’ll be sure to pass your thanks on to Melissa.
Many Thanks
Workwell Contractor Solutions.
Absolutely shocking company
Absolutely shocking company. I have been trying to obtain Ppe for over 3 weeks and they are refusing to buy even though I am employed by them. I have used other umbrella companies and have never felt like I am being scammed until now workwell.
5 de fevereiro de 2026
Avaliação não solicitada
Resposta de Workwell Contractor Solutions
Hi Sam,
We’re sorry to hear about your experience. Unfortunately, we’re unable to locate your details from this review. If you could please email us at service@workwellcontractorsolutions.com
, one of our support managers will look into this for you.
Many Thanks
Workwell Contractor Solutions.
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