Customer service is $40 for help with a return. Return cost $37. This company is a rip off. The shoes hurt my feet, but it cost so much to return, I kept them
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Customer service is $40 for help with a return. Return cost $37. This company is a rip off. The shoes hurt my feet, but it cost so much to return, I kept them
A empresa respondeu
Ordered cloggs a half size larger than I normally take due to my feet tend to swell in heat; however, the size I ordered was too big, hence I sent them back for an exchange for my normal size. Recei... Ver mais
A empresa respondeu
Great product, rapid delivery. They are rather more stacked than clogs I had some years ago but I quite like being that much taller! The slight downside is that the inside of the leather upper needs... Ver mais
A empresa respondeu
1st time doing business with WofCs, indeed 1st time buying footwear online. Informative website, but even so I had Qs. WofCs very attentive & after a phone call even included an attachment so I c... Ver mais
A empresa respondeu
World of Clogs focus centres around the basic clog style. We feel that our loyalty to one style, in a world so filled with complication, makes life seem a little simpler!
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Clogs are nice, but the rubber heel came off of both clogs The first time I put them on. I was able to repair it so far with shoe
Goo by myself, but it’s kind of disappointing for a new item.

Resposta da World of Clogs
I love my new clogs. Wear them all over. I had to return the shoes for size. They sent me a new pair, and I received them in one week

Resposta da World of Clogs
Ordered on Tuesday night, basically Wednesday in shipping terms and they arrived on Saturday. Very happy with a quick delivery for the free delivery. Crocs arrived in brand new condition. Very happy I managed to find these. Found it hard to get them in my size.

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Resposta da World of Clogs
Super disappointed to received these distressed boots with deep scratch through the leather. The boots themselves are damaged, but rad. Sanita makes mighty fine footwear! But this international seller sold these damaged boots and shipped from Australia to the US. Only offered $20USD for return shipping instead of granting a partial refund. Will never buy from World of Clogs again.
**Sure wish there was to reply to Seller’s comment.
Distressed is wonderful and what I purchased; an actual scratch through the leather is damage, Robbie.
I did not “insist” on a partial refund, I merely asked for what any “culture” would consider a fair compromise. Something as simple as $20USD to refund instead of $20 towards return shipping would have been grand. It would have cost approximately twice that much to return. Why should I lose money because you shipped a damage product?

Resposta da World of Clogs
Customer Care... you guys are the BEST !!!

Resposta da World of Clogs
I had to replace my pair of Sanitas clogs after about 12 years. They are so comfortable! But tha sole wore out. So, I bought the new pair from World of Clogs. Good company. The new one were delivered as promised and they feel just like my originals! Very good price, too. I recommend this website for clogs.

Resposta da World of Clogs
My 2nd order - just as good as the 1st. Purchased at a great price and very quick delivery - excellent

Resposta da World of Clogs
These clogs are gorgeous! The color is perfect, and the shoes fit exactly as they should. I know Sanita shoes last a very long time, and I look forward to wearing these for many years to come. It was a joy to do business with World of Clogs!

Resposta da World of Clogs
EDITED: I’ve edited this as since posting the company got back in touch and have refunded me the delivery and return charge. A shame this didn’t happen before but the contact was quick and refunds instant. 3 stars as initial ordering/delivery was good and the refund of the product and then extra charges all very quick. Had the shoes been same size would have been very happy with the product. I have already reordered from elsewhere though.
Initially happy, quick delivery etc but when the shoes I ordered arrived 1 was smaller than the other (though both labelled the same). They were bought as a present and when the recipient tried them on one felt tighter, when then looked they were also visibly different in length and width. I contacted the company as having already paid delivery I didn’t want to pay return too of a faulty product (also stated I wanted to reorder them which I wouldn’t need to do if correct) but was told after sending pictures they weren’t obviously faulty so would have to pay for return.
Needless to say I didn’t reorder from here.

Resposta da World of Clogs
Fantastic service, Rob answered all my questions quickly and the delivery arrived faster than expected. Highly recommend!
If I could give 0 stars I would.. terrible customer service and poor quality checks in place. Ordered Mens UK9, world of clogs delivered Men’s UK10. I returned them as ‘wrong size’ and they charged ME for the postage and said NO ERROR WAS MADE?! Stating “we’re sorry they weren’t a good fit”.. disgraceful service and inability to resolve simple issue created by their own mistake.. AVOID AT ALL COSTS.. there are plenty of other sellers out there.. don’t make the mistake I did!!
The clogs were exactly what I was looking for to replace some old ones that finally self-destructed. The price is excellent and the shipping to the USA was absolutely fast enough for my needs and worth a small wait (as compared to instant gratification).

Resposta da World of Clogs
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